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Summary of reviewsSOL Hotel, situated in the heart of Hsinchu City, offers guests a blend of convenience and tranquility. Its prime location provides easy access to historical sites, local dining and shopping districts. The proximity to the train station and various scenic parks enhances the overall guest experience, making it ideal for both relaxation and exploration.
The breakfast service receives high marks for its varied and plentiful options, complemented by the convenience of a 24-hour beverage bar. Freshly prepared omelettes add a special touch to the morning meal. The dinner offerings, both within the hotel and nearby, are equally commendable with numerous local restaurants just a short walk away. The on-site eateries, including a popular ground-floor restaurant and a vegetarian dining option, cater to diverse tastes and dietary preferences.
Rooms at SOL Hotel are lauded for their spaciousness and cleanliness. The modern amenities, recent renovations and thoughtful inclusions such as desks and free drinks cater well to the needs of business travelers. Guests appreciate the quiet and comfortable atmosphere, enhanced by luxury features and adjustable lighting. Despite minor issues like dim lighting and occasional dampness, the overall room experience is positive.
Impressive cleanliness is a hallmark of SOL Hotel, from the well-maintained rooms to the spotless bathrooms featuring separated wet and dry areas. Guests are particularly satisfied with the polite and efficient cleaning staff, ensuring a serene and hygienic environment.
The staff at SOL Hotel are generally praised for their friendly and professional service. Attentive and responsive, they enhance the guest experience, although a few instances of less cheerful personnel were noted. The inclusion of staff who can communicate in Japanese is a plus for international visitors.
The hotel's amenities further contribute to a positive stay. The free and fast wifi receives consistently high praise for its reliability. The gym, although equipped with some older machines, is a convenient 24-hour facility appreciated by fitness-minded guests. Parking, while somewhat limited and occasionally challenging to access, offers free and managed options that add to the hotel's convenience.
Family travelers particularly commend the hotel’s family-friendly environment, complete with provisions like baby cribs and hygienic baby beds. Comfortable and spacious family rooms make it a preferred choice for those traveling with young children.
The beds at SOL Hotel stand out for their comfort and size, offering a restful sleep experience complemented by clean, odor-free linens. Guests generally find the beds supportive, although some mention issues with joined double beds or overly soft mattresses.
Overall, SOL Hotel delivers a commendable four-star experience, especially favored for business trips. The excellent cost-performance ratio, cleanliness, well-maintained facilities and welcoming staff make it a highly recommended choice for a comfortable and enjoyable stay in Hsinchu City. Show more
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Business Hotel
Equipped with a conference room that includes a whiteboard, projector, broadband internet access, and wireless internet access. Also offers a gym for guests to restore energy after work.
Hotel with Parking
This hotel offers underground parking on a first-come, first-served basis. When the onsite parking is full, guests can use designated partner parking areas.
Hotel with Gym
SOL Hotel offers a fitness center for guests.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Superior Double Room (No Window)This air-conditioned room is fitted with a flat-screen TV, a telephone, a seating area and a desk. It has free coffee and tea facilities and an en-suite bathroom with a shower and a bathtub.
Deluxe Double RoomThis spacious, air-conditioned room with a view is fitted with a flat-screen TV, a telephone, a seating area and a desk. It has a fridge, free coffee and tea facilities and an en-suite bathroom with a shower and a bathtub.
Business SuiteThis spacious, air-conditioned suite with a view is fitted with a living room, a flat-screen TV, a telephone and a desk. It has free coffee and tea facilities, a fridge and an en-suite bathroom with a shower and a bathtub.
Deluxe Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe Twin RoomThe twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Queen RoomThe double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Queen SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Standard SuiteThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Family SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Run of House (2 Adults) Check-in after 19:00The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
About SOL Hotel
License: 新竹市旅館042號
Guest Reviews
8.6
Very Good
Location
Nestled in a prime location in Hsinchu City, SOL Hotel offers guests convenient access to the city's bustling core and historical attractions. The hotel is situated within walking distance of the train station, making transportation a breeze. Visitors can easily explore local gems like the Chenghuang Temple, Dongmen Market and Yingxi Gate, all just a short stroll away. The surrounding area is rich in dining options with an array of delicious food, shopping opportunities and even a night market nearby.
For those looking to immerse themselves in the local culture, the hotel is close to various historical sites, the city government and art museums. Despite being in the city center, the hotel's environment remains peaceful, offering a quiet retreat from the hustle and bustle. The proximity to scenic areas like the moat park and Hushan Riverside Park further enhances the stay, providing both leisure and convenience.
Additional benefits include a readily available parking lot and a secure environment. Guests appreciate the combination of a bustling urban location with tranquil surroundings, making SOL Hotel a perfect base for both relaxation and exploration in Hsinchu City.
Breakfast
The breakfast experience at SOL Hotel is highlighted by many positive points. Guests frequently praise the diverse and abundant selection of breakfast options, describing it as delicious, excellent and more than satisfactory. There are varied choices available daily, ensuring that breakfast remains interesting and enjoyable for many visitors. A standout feature is the 24-hour beverage bar, providing guests with convenient access to drinks at any time. Some reviews mention the delight of freshly prepared omelettes, enhancing the overall breakfast experience.
However, there are areas where improvements are noted. Some guests feel that the breakfast items, though plentiful, are often served cold and lack variety over time. Critiques also include limited choices and the repetitive nature of the breakfast menu. Despite these remarks, the friendly and proactive service staff make the breakfast atmosphere comfortable and welcoming.
While some reviewers believe the quality, variety and quantity of breakfast could be better compared to other hotels, the overall sentiment is that SOL Hotel offers a good value breakfast that satisfies a wide range of palates.
Dinner
SOL Hotel offers an excellent dining experience both within its premises and in the surrounding area. Guests praise the numerous delicious restaurants nearby, highlighting the variety of food options available within a short distance. The convenience of having multiple dining choices, including the nearby izakayas and the popular Gurajiao restaurant on the ground floor, enhances the overall dining experience.
The hotel’s in-house restaurant is noted for its thoughtful offerings, especially appreciated by business travelers with limited time. It provides free drinks, including tea, coffee and cookies, which add a touch of comfort. Guests also enjoy the coffee bar on the ground floor, describing it as clean and convenient, perfect for a quick rest with a cup of coffee.
Vegetarian visitors will particularly enjoy the amazing vegetarian restaurant that scores highly among guests with some dining there every night of their stay. The taste and quality of the dishes receive positive remarks, contributing to the overall satisfaction with the hotel's dining amenities.
Additionally, the surrounding neighborhood offers more than just food. Scenic parks and the Dongmen Market provide leisurely experiences, complementing the culinary delights. Convenience stores and numerous snack options round out the vibrant dining and leisure activities near SOL Hotel, making it a highly recommended choice for both food enthusiasts and general travelers.
Rooms
Situated near the moat park, 'SOL Hotel' offers rooms that guests find notably spacious and clean. Many reviewers appreciate the ample room size, noting that both the rooms and bathrooms are larger than expected and have a comfortable atmosphere. For business travelers, the inclusion of a desk and office chair, along with free drinks, adds a practical touch. The presence of hardwood floors instead of carpeting is often highlighted for adding to the cleanliness and modern feel of the rooms.
Guests remark on the well-maintained facilities, including the user-friendly bathrooms equipped with bathtubs and smart toilet seats. The option to adjust ambient lighting contributes to a relaxing environment. The hotel has recently undergone renovations, providing a fresh and contemporary setting despite its historical background.
Although some reviews mention dim lighting and occasional dampness, these minor issues are overshadowed by the positive aspects. The rooms are soundproof, quiet and come with luxury features like an L-shaped sofa, a large desk and separate areas for work and leisure. Additionally, upgraded rooms with windows and excellent views are available, enhancing the overall guest experience.
Overall, the spacious, clean and comfortable rooms at 'SOL Hotel' make it a desirable choice for business and leisure travelers alike.
Beds
The beds at SOL Hotel receive high praise for their comfort and size with many guests highlighting the large, king-size options that provide ample space for a restful night's sleep. The majority of reviews mention that the beds are very comfortable with the right balance of softness and firmness, which ensures a good night’s rest. Guests find the beds to be supportive and the pillows complement the sleeping experience well, although a few noted that the pillows could be improved for better comfort.
Cleanliness stands out with guests appreciating the fresh sheets and odor-free blankets and pillows. The bed is often described as big enough to accommodate different sleeping preferences, making it especially suitable for families. However, some found discomfort in the double beds made by joining two singles and others noted that the beds might slide or the mattress's softness was not to their liking, affecting their sleep quality.
Despite minor drawbacks like beds that may slide or limited outlets near the bed, the overall sentiment indicates that SOL Hotel provides a comfortable and pleasant sleeping experience for most of its guests.
Cleanliness
SOL Hotel boasts a reputation for impressive cleanliness and comfort, garnering praise from numerous guests. The rooms are frequently described as very clean, spacious and comfortable with many emphasizing the superior cleanliness and overall good maintenance of the hotel. Visitors appreciate the tidy and well-maintained environment, highlighting the lush greenery surrounding the property which adds to the serene atmosphere.
Bathrooms at SOL Hotel receive commendation for their cleanliness and spaciousness, often featuring separated wet and dry areas. The shower heads, which come in two heights, are noted for their convenience. Towels and bath products, including mountain-sourced herbs, add a nice touch to the bathroom experience.
Despite the overall positive feedback, a few reviews mention areas needing improvement with issues like dirty bed sheets, uncleared hair in the bathtub and occasional stains. Some guests noted that tables in the rooms weren't wiped properly and observed sand by the sofa.
Despite these few concerns, the hotel maintains a positive standing for cleanliness and comfort. Guests highlight the polite and efficient cleaning staff, the clean room facilities and the odor-free, pleasant atmosphere. SOL Hotel remains a highly regarded choice for travelers seeking a clean, spacious and comfortable stay.
Staff
SOL Hotel has left a largely positive impression on its guests, particularly when it comes to the friendly and professional demeanor of its staff. The service team is noted for being attentive, helpful and responsive with a general commendation for their polite and heartwarming approach. Front desk personnel, despite a few criticisms regarding less cheerful and indifferent attitudes, received frequent praise for their willingness to assist and their ability to handle customer needs effectively, including room upgrades and assistance with parking.
Many guests mentioned the exceptional service they received, highlighting staff who went the extra mile, such as escorting guests to their cabs in the rain. There is also an appreciation for staff members who could communicate in Japanese, making the experience more accommodating for international travelers.
Though there were some mentions of unsmiling or cold reception, these instances were overshadowed by the overall positive feedback on the staff's kindness and professionalism. Housekeeping and breakfast staff were also mentioned favorably, reinforcing the hotel's commitment to guest satisfaction through every interaction.
SOL Hotel's convenient location near the train station and opposite Dongmen Elementary School was an added advantage, enhancing the overall guest experience with easy accessibility.
In summary, while there is room for improvement in ensuring a uniformly cheerful disposition among all employees, the general consensus is that SOL Hotel boasts a team that is friendly, attentive and often goes beyond expectations to provide excellent service.
Wi-Fi
The reviews of SOL Hotel consistently highlight the impressive quality of the wifi. Guests appreciate the strong and stable wifi signal throughout their stay. The free internet speed is noted as quite fast, contributing to a good overall connection experience. In-room wifi availability ensures convenience and the hotel also offers internet TV, which guests find beneficial. While there are no USB charge wall plates mentioned, the dependable internet connection and seamless wireless access leave guests with no complaints. Overall, SOL Hotel delivers a reliable and efficient wifi service that enhances the comfort of the stay.
Gym
SOL Hotel is praised for its gym facilities, which include a 24-hour fitness center located on the second floor. The gym is described as well-equipped and meets the needs of most guests seeking to maintain their fitness routines during their stay. The amenities of the hotel, including the gym, are generally well-regarded. However, some reviews mention that certain gym equipment is old and partly broken, indicating that there might be room for improvement in terms of equipment maintenance. Overall, the availability of a fitness room and a conveniently located 24-hour gym adds to the positive experience of staying at SOL Hotel.
Parking
SOL Hotel offers several parking options, making it convenient for guests. The hotel features its own parking lots, including an underground parking facility and designated contracted lots nearby. Though the spaces can be somewhat limited and narrow, particularly in the basement, the availability of a nearby public parking lot provides an alternative. Parking is free and the hotel sometimes covers the parking fee. It can be a challenge to locate and access some parking areas due to narrow alleys and unclear signage, yet the clean and managed parking zones are appreciated. Overall, parking is available and mostly convenient, albeit with some spatial limitations.
Family
SOL Hotel receives commendation for its family-friendly environment, particularly for those traveling with young children. Guests appreciate the provision of baby cribs and sterilized beds, ensuring a comfortable and hygienic stay for infants. Parents were pleased that their children did not develop any rashes or irritation during their stay, suggesting a high standard of cleanliness.
The family rooms come highly recommended, praised for their ample space that remains uncrowded even with baby beds set up. Additionally, the thoughtful inclusion of a baby bed and bathtub demonstrates the hotel’s attention to detail in catering to young families.
Guests with babies reported that their children slept comfortably through the night, which allowed parents to rest well too. The variety of breakfast options was another highlight, enjoyed by the whole family.
However, some guests noted the absence of friendly baby ramps at the entrance, which could be a consideration for those with infants. Despite this, many families plan to return, citing the overall positive experience.
4 Star
SOL Hotel delivers a commendable experience, particularly for business trips with various positive aspects highlighted by guests. It provides a reasonable and attractive cost-performance ratio, making it a good value for the price, especially considering its four-star status. The hotel's cleanliness is noticeable and despite its age, SOL Hotel is well-maintained and manages to offer some facilities that might not even be found in higher-starred establishments.
The services offered by the hotel include a breakfast that guests find delightful and a gym that stands out as excellent. The attitude of the service staff is praiseworthy and contributes significantly to the overall pleasant experience. Although there are minor concerns like an overly strong air conditioning system and an occasional sense that it doesn't completely meet the four-star specifications, the general feel of the hotel is quite favorable and even rivals some five-star hotels.
In summary, SOL Hotel upholds a solid reputation as a four-star hotel, suitable especially for business travelers with dedicated maintenance, considerate service and a variety of amenities that enhance the overall guest experience.
Business
SOL Hotel caters largely to business travelers, adhering to traditional business hotel conventions. Guests have found the spacious rooms well-equipped with a desk, chairs and a small sofa, making them highly suitable for business purposes. The efficient location of the hotel makes it convenient for meetings and the on-site shuttle bus is an added benefit for those in town for work.
A courtesy lounge on the first floor offers a space for business travelers to bring in dinner, ideal for those with tight schedules. The desk and chair setup in the rooms has been appreciated, allowing guests to complete their work comfortably within the hotel premises. The hotel's high cost-performance ratio is noted frequently, underscoring the reasonable prices for the offerings provided.
The simple provision of coffee and tea outside of breakfast time is a thoughtful touch. Business facilities, including small meeting spaces and soundproofed rooms, create an environment conducive to productivity. Guests have also praised the staff's consideration and responsiveness, enhancing their overall experience. While the hotel prioritizes business clients, it functions well as a reliable spot for business trips.
No, SOL Hotel doesn't have any pool.
No, a spa isn't available at SOL Hotel.
No, SOL Hotel doesn't allow dogs.
Yes, parking facilities are available at SOL Hotel.