The HO Hotel
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Summary of reviewsThe HO Hotel is highly regarded for its convenient and strategic location near key educational institutions like National Chiao Tung University (NCTU) and National Tsing Hua University (NTHU). Positioned on Da Xue Road and within close proximity to major routes like the national highway, the hotel offers easy access to Hsinchu Science Park, Jiangjun Village and the local Qingda Night Market, making it ideally situated for both academic visitors and travelers looking for convenient dining options. Despite its distance from the city center, the quiet environment, clean facilities and convenient parking options contribute to its positive reception.
Breakfast at the hotel receives generally favorable reviews with numerous guests praising the variety and quality of offerings, which include homemade bread, delicious yogurt, fresh fruit and a mix of Asian and Western dishes. While there are some criticisms about the number of options and service during peak times, the overall sentiment is positive, highlighting the sumptuous and rich breakfast choices.
The rooms at The HO Hotel are frequently highlighted as spacious, clean and comfortable, catering well to both business and leisure travelers. The amenities such as balconies with night views, independent Wi-Fi and modern bathrooms with smart toilets and bathtubs enhance the overall experience. Despite minor criticisms about room size and occasional odor or soundproofing issues, the rooms are generally viewed as accurately represented and well-maintained.
Cleanliness at the hotel is consistently praised with guests noting the fresh, bright ambiance and clean, modern amenities. Minor issues like moldy spots or visible dirt have been mentioned, but the overall consensus is that the hotel maintains a high standard of cleanliness and comfort.
The staff at The HO Hotel are commended for their friendliness, professionalism and efficient service. The front desk staff, in particular, are noted for their attentiveness and multilingual capabilities, enhancing the guest experience. Any minor suggestions for improvement do not overshadow the generally positive feedback regarding service quality.
Parking facilities at the hotel are well-received with guests appreciating the abundant, spacious parking options and modern amenities like license plate recognition. The convenience of underground and on-premise parking, as well as a high-speed train taxi shuttle service, adds to the positive experience.
The hotel also receives favorable feedback from families, offering amenities like baby supplies and diverse breakfast options. The convenience of having a FamilyMart store on-site further enhances the family-friendly environment, despite the lack of extensive activity areas.
The beds at The HO Hotel are frequently praised for their comfort, contributing to a restful stay. The bedding is described as clean and cozy, although some guests have noted that the pillows could be more comfortable.
Overall, The HO Hotel is seen as a great value for money, providing a comfortable, clean and convenient stay. It effectively caters to both business and leisure travelers, despite some opinions that it falls slightly short of full four-star expectations. The hotel's high-quality offerings, attentive service and thoughtful amenities make it a solid choice for a pleasant and satisfying stay.
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Breakfast at the hotel receives generally favorable reviews with numerous guests praising the variety and quality of offerings, which include homemade bread, delicious yogurt, fresh fruit and a mix of Asian and Western dishes. While there are some criticisms about the number of options and service during peak times, the overall sentiment is positive, highlighting the sumptuous and rich breakfast choices.
The rooms at The HO Hotel are frequently highlighted as spacious, clean and comfortable, catering well to both business and leisure travelers. The amenities such as balconies with night views, independent Wi-Fi and modern bathrooms with smart toilets and bathtubs enhance the overall experience. Despite minor criticisms about room size and occasional odor or soundproofing issues, the rooms are generally viewed as accurately represented and well-maintained.
Cleanliness at the hotel is consistently praised with guests noting the fresh, bright ambiance and clean, modern amenities. Minor issues like moldy spots or visible dirt have been mentioned, but the overall consensus is that the hotel maintains a high standard of cleanliness and comfort.
The staff at The HO Hotel are commended for their friendliness, professionalism and efficient service. The front desk staff, in particular, are noted for their attentiveness and multilingual capabilities, enhancing the guest experience. Any minor suggestions for improvement do not overshadow the generally positive feedback regarding service quality.
Parking facilities at the hotel are well-received with guests appreciating the abundant, spacious parking options and modern amenities like license plate recognition. The convenience of underground and on-premise parking, as well as a high-speed train taxi shuttle service, adds to the positive experience.
The hotel also receives favorable feedback from families, offering amenities like baby supplies and diverse breakfast options. The convenience of having a FamilyMart store on-site further enhances the family-friendly environment, despite the lack of extensive activity areas.
The beds at The HO Hotel are frequently praised for their comfort, contributing to a restful stay. The bedding is described as clean and cozy, although some guests have noted that the pillows could be more comfortable.
Overall, The HO Hotel is seen as a great value for money, providing a comfortable, clean and convenient stay. It effectively caters to both business and leisure travelers, despite some opinions that it falls slightly short of full four-star expectations. The hotel's high-quality offerings, attentive service and thoughtful amenities make it a solid choice for a pleasant and satisfying stay.
Business Hotel
Listed among the best hotels in Hsinchu, suggesting it offers good amenities and services for a comfortable stay.
Hotel with Gym
The HO Hotel is equipped with a fitness center. Details about the specific equipment and services are not available in the provided data.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
About The HO Hotel
License: 075
Guest Reviews
Location
Guests appreciate the hotel's easy access to major routes, as it is adjacent to the national highway and close to the interchange. This positioning facilitates straightforward travel, whether by motorcycle or bus with direct routes from Taipei. The nearby Qingda Night Market adds local flavor and convenient dining options, enhancing the hotel's appeal.
While the hotel is on the outskirts of Hsinchu Yuan District and somewhat distant from the city center—approximately a 10 to 15-minute drive—this is balanced by the quiet environment and adjacency to the highway, making transportation convenient. The hotel’s proximity to a park area, downtown and several campuses make it a top choice for visitors to Yangming and Tsinghua Universities. The accommodation's clean facilities, friendly staff and convenient parking options add to its overall positive reception.
Breakfast
However, there are also criticisms regarding the number of options and the quality of service during breakfast time with some guests mentioning it can get crowded, leading to slow service and limited seating. The breakfast ingredients are sometimes served cold and there is a need for more side dishes and utensils. Despite these drawbacks, the overall sentiment leans towards a generally positive dining experience with many guests finding the breakfast delicious and plentiful.
Rooms
Balconies with night views add an extra touch of charm to many rooms and independent Wi-Fi is a convenient amenity available in each room. The bathrooms are generally spacious, some featuring modern amenities such as smart toilets, bathtubs and good air systems. Rooms designed for families with infants come with additional amenities like sterilizers and baby shower gels.
Despite some comments about smaller room sizes and occasional issues with smoke odors or soundproofing, the general consensus is positive. Guests appreciate the accurate representation of room types as shown in photos, the variety of necessary facilities and the quiet yet comfortable environment. Overall, The HO Hotel offers a reliable, comfortable stay with a variety of well-maintained facilities, making it an ideal choice for both business and leisure visits.
Beds
Cleanliness
The hotel's environment, extending to corridors and elevators, is consistently praised for its cleanliness and comfortable atmosphere. Guests took note of the novel and refreshing design of the hotel, which adds to its charm. Moreover, the clean and modern amenities, such as well-appointed bathrooms with warm air, drying and cold air functions, contribute to the positive experience.
However, despite the prevailing cleanliness, some reviewers pointed out areas needing improvement. Issues such as slightly moldy spots, unpleasant odors in some rooms and visible dirt on the floor were mentioned. Additionally, there were instances of dust-covered plugs and power switches and occasional reports of mosquito corpses and spider webs indicate the need for more thorough cleaning.
On the positive side, friendly and helpful service staff, diverse breakfast options and clean, spacious rooms with all necessary amenities make The HO Hotel appealing for a comfortable stay. The hotel also offers unique touches such as a breakfast refrigerator with various yogurt flavors, which guests appreciated.
In summary, while minor cleanliness issues need addressing, The HO Hotel generally provides a clean, bright and comfortable stay with excellent service and thoughtful amenities, making it a solid choice for travelers.
Staff
The level of detail provided by the counter staff and the professionalism of service personnel were noted as standout features with some employees being lauded for their explanation skills and responsiveness to guest inquiries and needs. The presence of multilingual staff, including those fluent in English and Japanese, contributes to the overall excellent service experience.
While the male staff at the counter received some suggestions for improvement, the majority of reviews emphasize a positive service attitude across the board. Cleaning and housekeeping staff are described as attentive and enthusiastic, often greeting guests warmly.
Several guests noted the efficient problem-handling capabilities of the staff, highlighting instances where issues were promptly addressed and resolved. The hotel's reservation staff, particularly individuals like Miss Zhang and Mr. Jiahao, are recognized for their dedication and thoughtful service.
Overall, the staff at The HO Hotel consistently deliver a high standard of service, contributing significantly to a pleasant guest experience.
Parking
While some found the need to notify the front desk for parking access slightly inconvenient, the majority appreciate the ample, spacious and thoughtfully designed parking areas. The parking spaces are particularly commended for being close to the elevators and efficient in layout, minimizing wait times. The hotel also includes a dedicated parking lot and a high-speed train taxi shuttle service with prior reservation, adding to the convenience.
Overall, the general sentiment points to a very accommodating and user-friendly parking experience with a few minor suggestions for ease of access improvements.
Family
Families appreciate the convenience of having a FamilyMart convenience store located on the first floor, along with an ATM, which adds to the ease of their stay. Despite some feedback regarding the lack of spacious areas for activities, guests were pleased with the friendly reception and the discreet guidance to quiet rooms, making it easier for families to relax.
Overall, the hotel is recognized as being suitable for families due to its size, although some might find the rooms not entirely family-friendly. Nonetheless, the baby-friendly provisions and attentive service offer a positive experience for those traveling with children.
4 Star
The beds are reported to be very comfortable, contributing to a restful stay. The pricing is considered great value for money by many visitors who also expressed they would return if given the chance. Overall, guests' experiences have been very good and satisfactory, despite some opinions that the hotel does not fully meet four-star expectations.
Business
No, The HO Hotel doesn't have any pool.
No, a spa isn't available at The HO Hotel.
No, The HO Hotel doesn't allow dogs.
Yes, parking facilities are available at The HO Hotel.
Yes, The HO Hotel has a gym.
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