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Summary of reviewsStillwater Inn & Suites is widely appreciated by guests for its excellent location, which provides easy access to local dining and attractions, making it a prime choice for both leisure and work-related stays. The convenience is further enhanced by ample parking, tying the location to good value, especially with the inclusion of breakfast. The hotel is favorably noted for its friendly and accommodating staff, who enhance the guest experience with their exceptional service and welcoming demeanor. Guests frequently commend the front desk for their helpfulness and the manager's willingness to offer discounts, contributing to a pleasant atmosphere.
The pool and hot tub facilities are another highlight, with guests enjoying the cleanliness and maintenance of the pool area. Despite occasional temperature fluctuations, the pool and hot tub provide a relaxing experience that complements the hotel's advantageous location, particularly given the reasonable pricing.
However, the hotel has some areas for improvement. The breakfast, while included, offers a standard array of continental options, with guests suggesting more variety and consistency. The rooms, though often clean with essential amenities such as comfortable beds and refrigerators, have received mixed reviews. Some guests have reported issues such as odors, mold in bathrooms, and inadequate temperature control. While some rooms are praised for their comfort and cleanliness, others fall short in this regard.
Cleanliness throughout the hotel is also inconsistent, with some guests encountering stained carpets, trash, and smoke smells, detracting from the overall experience. Despite these concerns, many guests find aspects of their stay satisfactory and commend the hotel's staff for their exceptional hospitality, which remains a standout attribute.
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