The Star and Garter Hotel is a charming and cosy four-star hotel located in the heart of Andover. Guests have praised its excellent location with easy access to the town center, shops, bars and restaurants. The hotel offers ample parking and spacious, comfortable rooms with modern decor and stylish furnishings. The breakfast is a highlight with a great selection of hot and cold options that guests have described as delicious and amazing. The hotel is spotlessly clean and the staff are exceptional, providing warm and professional customer service. The free parking is convenient, though some guests suggest additional signage would be helpful. The beds are comfortable, providing a restful night's sleep for most guests. Though some guests felt the hotel was closer to three stars, the cleanliness, value for money and outstanding customer service more than make up for it. Overall, The Star and Garter Hotel is an excellent choice for anyone looking for a top-notch hotel in Andover.
Summary of reviews related to the 'Accessible' category
Summarized by AI
The John Russell Fox Wetherspoon hotel generally presents a mixed but mostly positive picture for guests with disabilities. Visitors appreciated the easy access to the hotel and praised its accessible parking. The convenient location, close to the bus and train station, adds to its appeal for travelers. The hotel entrance is separate from the pub area, simplifying entry for those with mobility issues.
Guests highlighted the accessible lift, providing an easy route to the hotel's upper floors and found the hotel's facilities to be very accessible overall. The availability of walk-in showers and large beds in accessible rooms was particularly appreciated by those with limited mobility. The hotel's air conditioning received positive remarks for comfort.
Despite the many accessibility features, some issues were noted. The main challenge lies in navigating the steps, which can be problematic for wheelchair users or those with pushchairs. Additionally, the route to the rooms is through the pub area, which can be not ideal for guests with strict schedules or those managing heavy luggage.
In summary, while some structural challenges exist, The John Russell Fox Wetherspoon provides several accessible features that make it a viable option for guests with disabilities. The friendly staff and the value offered by the attached pub also contribute positively to the overall experience.
Ashley Court Hotel is situated in a tranquil, picturesque area atop a hill near the town of Andover. Its serene environment, surrounded by beautiful landscapes, makes it ideal for nature lovers and those seeking peaceful walks, while still providing easy access to Andover's amenities and the A303 for travelers. The hotel offers ample free parking, although the hill can be a bit challenging for some.
Breakfast at the hotel is a highlight for many guests, receiving high praise for its freshly cooked English breakfast and its clean, well-set-up dining room. The breakfast caters to various dietary needs with vegan and gluten-free options available and guests appreciate the early breakfast service and the option for takeaway continental breakfast packs. The inclusive breakfast adds excellent value to the stay.
The dinner service, while appreciated when available, has faced some challenges, including the restaurant not being open for dinner on several occasions. Nonetheless, the bar and restaurant are well-regarded when operational and alternative local dining options have received favorable comments.
Rooms at the hotel are often praised for their spaciousness, cleanliness and comfort. Guests appreciate the decent-sized TVs, free Wi-Fi and good in-room facilities. However, noise from hallways, inconsistent room temperatures and issues with cleanliness in some rooms are noted as areas needing attention. Some rooms are in need of updating due to dated bathrooms and stained carpets.
Cleanliness at the hotel is somewhat inconsistent with many guests noting clean and comfortable rooms, while others point out significant cleanliness issues, such as stained carpets, dirty bathroom tiles and lingering cigarette odors. The friendly and attentive reception staff and the lovely garden area enhance the hotel's charm.
The staff at Ashley Court Hotel consistently receive high praise for their exceptional friendliness, helpfulness and excellent customer service. Despite a few instances of inconsistencies, particularly with reception staff, the overall sentiment towards the staff is highly positive, contributing to a welcoming atmosphere.
Free Wi-Fi at the hotel is generally reliable and appreciated by guests, though there are a few instances of connectivity issues.
Opinions on the beds are mixed; while some guests find the beds comfortable and clean, others criticize them for being too firm or uncomfortable with issues such as noisy springs and outdated mattresses.
The Carnarvon Arms is a highly regarded establishment, particularly praised for its prime location near Highclere Castle, making it an ideal choice for visitors eager to explore the iconic "Downton Abbey" filming site. The picturesque setting, complemented by an inviting ambiance, ensures a delightful retreat with convenient amenities such as ample parking and an attractive outdoor terrace. Guests are charmed by the warm and friendly reception, which sets the tone for their stay.
Dining at The Carnarvon Arms is a highlight, with breakfast often lauded for its quality and variety, despite occasional critiques regarding limited choices or replenishment issues. Dinner continues the positive culinary experience, offering fresh, delectable options with ample variety that cater to various dietary preferences, creating a satisfying dining experience that sees many guests returning multiple times. The experienced staff is consistently recognized for their professionalism and eagerness to enhance guests' experiences, contributing significantly to the venue's welcoming atmosphere.
Rooms at The Carnarvon Arms embody a quintessential English decor, praised for their comfort and distinctive Victorian style, although some guests find room sizes on the snug side. Generally, the spotless cleanliness of rooms and communal spaces is appreciated, contributing to the overall inviting and cozy atmosphere of the hotel.
Completing the experience are exceptionally comfortable beds, often noted as a standout feature, though some guests have found them overly firm or narrow. The boutique charm of The Carnarvon Arms is evident in its stylish decor, offering an enchanting setting that enhances both the pub and accommodations, despite the nearby busy roads.
Overall, The Carnarvon Arms presents a charming, clean, and comfortable stay with excellent amenities, an enviable location, and dedicated staff, which together ensure a memorable visit, particularly for those drawn to the historical allure of Highclere Castle.
Categories
Accessible
Boutique-Style
Parking
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Hurstbourne Tarrant