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Summary of reviewsMalibu Palace Hotel in Cabo Frio earns high praise for its exceptional beachfront location right in front of Praia do Forte. Guests are treated to stunning ocean views and unparalleled access to the beach with a convenient proximity to a variety of local amenities such as restaurants, shops and pharmacies. Many visitors highlight the hotel's location as one of the best in Cabo Frio, further enhanced by friendly and attentive staff who contribute to a welcoming atmosphere.
While the breakfast experience at Malibu Palace Hotel garners positive reviews for its wide variety and sea views, there are some areas for improvement noted, such as the need for more diverse and higher-quality options. Service during breakfast is commended, though quicker food replenishment is suggested.
The hotel's rooms are spacious, comfortable and well-equipped, often praised for their cleanliness and amenities. However, some guests report minor maintenance issues including musty smells, outdated air conditioning units and occasional bathroom odors. Despite these flaws, the excellent location and helpful staff make the hotel a solid choice for travelers.
Malibu Palace Hotel maintains a high standard of cleanliness with many guests appreciating the well-maintained rooms and common areas. Some issues such as sand residues and occasional bathroom dirt are mentioned but do not overshadow the overall positive cleanliness feedback.
The hotel's staff receives high marks for their friendliness, politeness and attentiveness. Special mentions go to employees like Mr. Eduardo, whose outstanding service enhances the guest experience. Although reception service sometimes fell short, the general consensus is overwhelmingly positive with staff dedication significantly contributing to guest satisfaction.
Wi-Fi at the hotel receives mixed reviews; while some guests find it reliable and stable, others experience fluctuations and slow speeds, indicating room for improvement in connectivity.
Guest reviews highlight the pool area as a well-maintained and pleasant space, complemented by amenities like a gym, sauna and restaurant. However, the lack of a lifeguard and early pool closure are noted as drawbacks. The family-friendly facility, despite minor issues like the depth of the pool and occasional sand presence, is generally praised.
Finally, the hotel’s parking facilities are described as secure and easy to use with valet services adding convenience. However, some guests find the parking crowded and occasionally dirty. Despite these minor issues, the facilities generally meet guest needs.
Overall, Malibu Palace Hotel's prime location, comfortable accommodations and exceptional service make it an attractive option for travelers seeking a beachside retreat in Cabo Frio. Improvements in certain amenities and maintenance areas could further enhance the guest experience.
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