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Summary of reviewsCampanile Orléans Ouest ~ La Chapelle-St-Mesmin is highly appreciated for its strategic location just off the A10/A71 highways, making it an ideal choice for travelers in transit. The hotel provides an easy reach to Orléans' city center and creates a quiet and peaceful environment despite its industrial surroundings. Guests recognize the convenience of its proximity to essential road networks, underscoring its practicality for an overnight stop or midway rest point.
The breakfast offering at the hotel garners significant praise for its quality and variety. Guests frequently commend the hearty buffet with a wide selection of fresh items, contributing positively to their stay. The dining area is pleasant and the breakfast service is often highlighted as one of the best aspects of the experience, despite occasional complaints about the lack of certain items and pricing.
The dinner experience, while praised for quality cuisine and fair pricing, faces criticism due to the restaurant's unavailability during weekends and holidays, leading to inconvenience for some guests. Nonetheless, the food quality and staff service are well-regarded when the restaurant is operational.
Rooms at the hotel receive mixed reviews. Positives include cleanliness, comfortable beds and adequate bathroom facilities, providing a satisfactory stay for those seeking budget-friendly accommodations. However, guests note that the rooms and infrastructure are outdated and require renovation. Issues such as small room sizes, outdated fixtures and inconsistent cleanliness standards are prevalent, indicating the need for updates.
Staff are consistently praised for their friendliness, professionalism and attentiveness. Housekeeping and front desk services are notably efficient, contributing to a positive guest experience. Although there are occasional mentions of understaffing, the overall dedication and warmth of the team leave a lasting impression on many visitors.
The hotel offers free Wi-Fi, which is generally good for basic browsing, though there are sporadic issues with connectivity. Its parking facilities are well-received with secure, ample and well-lit parking spaces that accommodate various vehicles, enhancing guest convenience.
The beds at Campanile Orléans Ouest ~ La Chapelle-St-Mesmin are largely commended for comfort, contributing positively to the overall sleep quality. While there are isolated complaints about the softness and condition of some mattresses, the majority of guests found the bedding satisfactory.
The hotel's three-star rating suggests it is an affordable and convenient option, especially for short stays. Some feel that the hotel falls short of this rating, highlighting the need for refurbishment to meet guest expectations. Accessibility is reasonably good, though there is room for improvement in ensuring consistently available accessible rooms and better reflecting the needs of all guests.
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