Luxury HotelSummary of reviews related to the 'Luxury' categorySilva Hotel Spa-Balmoral may advertise itself as a 4-star luxury establishment, but according to recent guest reviews, it falls short of expectations. Many reviewers feel that the price tag does not match the experience with some even suggesting that the hotel is only deserving of 2 or 3 stars. One major complaint is the poor cleaning standards, which some guests found shocking for a 4-star hotel. With that being said, there were some positive aspects of the hotel that guests enjoyed. Its location provided stunning views of the lake from comfortable and stylishly designed rooms. Additionally, the staff were friendly and accommodating, making for a pleasant interaction throughout the guest's stay. Overall, while there were highlights to Silva Hotel Spa-Balmoral, some guests left feeling underwhelmed and disappointed.
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