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Summary of reviewsClarion Hotel Grand Östersund enjoys high praise from its guests, particularly for its prime central location. Nestled in the heart of Östersund, the hotel offers easy access to key attractions such as Jamtli and Lake Storsjön, vibrant pedestrian streets, shopping areas and a variety of restaurants and bars. Guests appreciate the quiet surroundings despite the centrality and the adjoining transportation hubs, ample parking facilities and strategic positioning contribute to its convenience.
The hotel is equally commended for its hearty and varied breakfast, which is often described as excellent. The buffet includes options catering to diverse dietary needs, such as gluten and lactose-free choices and features fresh fruits, vegetables, scrambled eggs, salmon and pancakes. The overall breakfast experience is positively enhanced by the well-organized service and friendly staff.
Dinner at the hotel’s restaurant is also well-received with guests highlighting the delicious food and superb service. Dishes like reindeer fillet and cod are particularly noted for their quality. However, some found the temporary bar options during renovations and the variety in the adult and children's menus lacking.
Rooms at the Clarion Hotel Grand Östersund are described as clean, well-furnished, comfortable and inviting. Guests appreciate the spaciousness and modern features, including luxurious bathrooms and, occasionally, refrigerators. Despite some concerns about small room sizes, temperature control and outdated decor, the general consensus is that the rooms offer a pleasant and restful experience.
The hotel’s cleaning standards receive mixed feedback, although a substantial number of guests praise the cleanliness of the rooms and common areas. There are occasional lapses such as dust and minor cleanliness issues, but these do not significantly detract from the overall guest experience.
One of the standout aspects of the hotel is its exceptional staff. Guests frequently highlight the friendly, helpful and professional nature of the team across all areas, including reception, breakfast service, cleaning and the restaurant.
The hotel's amenities, such as wifi, gym and pool, receive mixed reviews. The wifi is generally stable and appreciated, though it occasionally faces connectivity issues. The gym is considered small and under-equipped, which may not satisfy fitness enthusiasts. The pool and sauna, while clean and well-maintained, are noted for being small and sometimes too cold.
Parking options at the hotel are numerous and appreciated for their convenience, despite some concerns over the cost, availability and security. Families find the hotel particularly accommodating with large, comfortable rooms and a child-friendly atmosphere that makes it a preferred choice for returning families.
Overall, the Clarion Hotel Grand Östersund is highly regarded for its excellent location, comfortable rooms, exceptional breakfast and dinner services and outstanding staff, ensuring a pleasant stay for guests amidst the vibrant life of Östersund.
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