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Summary of reviewsScandic Star Sollentuna receives widespread praise for its prime location, situated conveniently next to a commuter train station providing simple transit links to central Stockholm, Arlanda Airport, Friends Arena and more. The hotel's proximity to a shopping mall, supermarket and multiple restaurants makes it a favoured spot for shopping and dining, ideal for comfortable and convenient city trips.
The breakfast at Scandic Star Sollentuna is highly acclaimed, particularly for its quality and variety. Guests frequently depict the breakfast buffet as excellent with an extensive selection that satisfies diverse tastes and dietary preferences. The freshness and organization of the buffet stand out, enhancing the overall dining experience in a beautifully comfortable environment.
The dining experience is slightly mixed. While the restaurant boasts a charming atmosphere and a fantastic menu, some guests encountered availability issues with certain dishes and pointed out inconsistencies in service efficiency and food quality. The restaurant’s family-friendly initiatives, such as offering a 10 SEK dinner for guests under 15, are appreciated, although there is room for improvement in managing the dining experience better.
Guest feedback on rooms presents a spectrum of experiences. Many visitors highlight the spaciousness and modern amenities, praising the large, clean and bright rooms along with convenient in-room features like refrigerators and kettles. Nevertheless, some guests pointed out the need for refurbishment, citing worn-out decor, ventilation issues and outdated bathrooms.
The hotel's cleanliness generally receives positive reviews with many guests recognizing well-maintained environments and tidy rooms creating a pleasant atmosphere. However, instances of insufficient cleaning and dated interiors occasionally detract from the overall impression, suggesting a need for more consistent housekeeping practices.
Staff at Scandic Star Sollentuna are widely recognized for their friendliness, helpfulness and accommodating nature, contributing significantly to guests' overall positive experiences. Though there were isolated reports of less amicable interactions, particularly during evening shifts, the majority of reviews highlight excellent service from the staff.
WiFi service in the hotel is generally competent, suitable for regular internet activities. Customizable options cater to different user needs, although occasional connectivity issues, particularly for iPhone users and complications with accessing service information were reported.
The spa receives mixed reviews but remains a positive aspect for many guests. The spa features a variety of facilities including a pool and sauna which visitors find relaxing. Nevertheless, the area can become overcrowded and cleanliness and availability of amenities like bathrobes and slippers may need improvement.
The gym at Scandic Star Sollentuna is well-received, equipped with a variety of machines and weights meeting diverse fitness needs. The eco-friendly features and quality amenities such as a sauna with a nice view are particularly commendable, though it can get quite hot in there at times.
The pool, despite its small size and occasional overcrowding, provides a cozy and heated environment appreciated by families. There are reported issues with temperature consistency and cleanliness, though the pool’s inclusion of a playroom and integration with the gym add to its appeal, particularly for family use.
Parking facilities are convenient yet come with an additional charge which some guests found high. The presence of electric vehicle charging stations is a plus, yet the limited availability of free parking and the extra cost are noted drawbacks.
Scandic Star Sollentuna is highly recommended for families, offering spacious accommodations and numerous child-friendly amenities. The pool and dedicated playroom are highlights, along with various activities for children like an evening kids program and games in the reception area, ensuring an enjoyable stay for both children and parents.
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