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Summary of reviewsGrand Hotel Lili offers a well-rounded and generally positive experience with various aspects contributing to guests' satisfaction. Situated just outside the city center, the hotel provides a bright and clean atmosphere with convenient transportation options and beautiful room views. Guests appreciate the straightforward access for drivers, though the parking area is limited, staff efficiently manage logistics to enhance the experience.
The breakfast is largely well-received, offering a blend of Western and Chinese dishes, with quick replenishment adding to convenience. Though the variety could be improved, the late-night snack offerings complement the dining options nicely. Dinner presents a mixed experience as guests need to venture into the city for meals due to the hotel restaurant being closed. However, when dining in, friendly service and the availability of satisfying snacks contribute positively.
Rooms receive high praise for their spacious, well-designed layout, boasting large, comfortable beds and modern facilities. Guests enjoy the bright ambiance and enchanting views from large windows and balconies. Cleanliness is a standout feature, with tidy and comfortable rooms, complemented by spotless bathrooms. Despite minor criticisms regarding carpet stains, the overall environment is well-maintained.
The hotel's staff impress with their warmth and exemplary service, ensuring guests feel valued. From reception to parking personnel, the team is noted for their attentiveness and friendly demeanor, enhancing the guest experience. Parking is generally convenient, with free parking and dedicated staff managing spots, despite occasional limitations due to small lot size.
Beds are a notable highlight, praised for their comfort and generous size, ensuring restful nights. The balance of softness and firmness caters to various preferences, making the stay enjoyable. Overall, Grand Hotel Lili is a commendable choice, offering comfortable accommodations with exceptional service in a beautiful setting.
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