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Summary of reviewsNexus Resort & Spa Karambunai offers a remarkable experience characterized by its serene and picturesque location on the pristine coast of Kota Kinabalu. The resort's expansive, clean beach is celebrated as possibly the best in the area, providing a tranquil and secluded escape with stunning views of the South China Sea. Guests enjoy the luxury of the resort's lush surroundings, which are ideal for leisurely walks and relaxation, enhanced by breathtaking ocean views from both the grounds and the spacious, well-appointed rooms.
The breakfast offerings at the resort receive mixed reviews, with guests appreciating the variety of options available and the combination of Asian and Western dishes. However, there are noted areas for improvement in breakfast quality and service. Dinner experiences echo similar sentiments, with the Chinese restaurant receiving praise for its delicious food, while the buffet style is often seen as limited and in need of enhancement. The staff's personalized service, especially at the Horizon Bar, contributes positively to the dining experience.
Rooms at the resort are spacious and elegantly designed, featuring large, comfortable beds and stunning ocean views. Despite isolated issues related to cleanliness and odors, guests generally find the room experience delightful, benefiting from efficient air conditioning and tasteful decor. However, the interior cleanliness overall leaves room for improvement, especially in the bathrooms and public areas.
Guests consistently commend the resort's staff for their warm hospitality and eagerness to assist, significantly enhancing the overall guest experience. The staff's friendliness and attentiveness are major highlights, even in the face of resource limitations.
The resort's pool area complements the nearby beach and provides a spacious, clean environment for relaxation, despite some dated elements and occasional crowding. Families and couples alike enjoy the picturesque setting, though the absence of an active swim-up bar is noted.
The resort's private beach is a standout feature, offering a tranquil and expansive sandy paradise renowned for its cleanliness and breathtaking sunset views. Families, in particular, find it an ideal spot for fun and relaxation, making the Nexus Resort & Spa Karambunai an inviting destination for nature lovers and those seeking quiet leisure.
In summary, while Nexus Resort & Spa Karambunai boasts a beautiful location and outstanding beachfront, along with spacious rooms and excellent staff service, there are areas for improvement in food service consistency and interior cleanliness to fully match the natural beauty and luxurious offerings of the resort.
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