This hotel features an outdoor pool, a sauna, and a fitness center for relaxation and recreation. Dining options include two restaurants and room service. It is also eco-certified, providing assurance of sustainable practices.
Summary of reviews related to the '4 Star' category
Cinnamon Citadel Kandy maintains a commendable level of quality, evident in the excellent staff, food, rooms, and overall environment, despite being a bit aged and lacking in some expected amenities such as varied pillow options. The rooms are close to 5-star quality, providing guests with a comfortable setting. While some guests found the hotel reasonably priced, others mentioned that the service at the reception and lobby was not at par with other Cinnamon hotels, and had some issues like power trips. Nevertheless, the professionalism of the service staff and the excellent facilities make it a top-class hotel that successfully upholds its four-star rating.
This hotel is well-regarded for its excellent location, friendly staff, and great amenities. It offers comfortable rooms and general amenities, with some rooms offering lovely views of the lake.
Summary of reviews related to the '4 Star' category
Radisson Hotel Kandy receives mixed reviews with some guests expecting more from a Radisson chain. However, overall the hotel is praised for its facilities and service. Guests describe the hotel as nice, very good and a high-end property. Some even compare it favorably to non-chain hotels in Sri Lanka. The hotel's rooftop bar and dinner menu could use improvement, but otherwise, the hotel is clean, well-designed and equipped with modern amenities. Overall, the Radisson Hotel Kandy is a top hotel in the area, even compared to competitors like OZO Kandy.
This hotel offers a full-service spa and a restaurant specializing in Japanese cuisine. It also provides complimentary wireless internet access and concierge services. Its central location provides easy access to Kandy's attractions.
Summary of reviews related to the '4 Star' category
The Radh Hotel features well-appointed, modern rooms with luxurious amenities, creating an ambiance typically found only in high-end European establishments. Guests often feel like they're receiving top-tier service comparable to a 5-star hotel in Germany, as the staff consistently offers excellent service that exceeds expectations. The hotel's colonial style and European 4-star standard provide a unique and comfortable stay.
While the price may seem expensive for Sri Lanka, it aligns with the high-quality experience provided. Some guests noted that, although the hotel is pricey, the service is fuss-free and very good. However, there have been mentions that the room service could be improved to better meet the expectations of a 4-star establishment. Despite this, overall feedback suggests that the hotel deserves its high rating with everything corresponding well to its star level and leaving guests thoroughly impressed.
This hotel is known for its wonderful staff and excellent food. It provides a family-friendly environment with recreational opportunities including a spa, outdoor pool, and fitness center.
Summary of reviews related to the '4 Star' category
Hotel Cassendra in Kandy presents a mixed picture in terms of its star rating but has several commendable aspects. Many guests appreciate it as a top hotel and a wonderful place to stay in the city. The service quality is highly recommended with staff and owners being particularly friendly, ensuring a comfortable stay for visitors. Some guests find it to be better than other four-star hotels they have frequented, describing it as a superb quality hotel and noting it provides all the essentials for a good stay. Despite these positive comments, there are mentions indicating that the hotel does not consistently meet a four-star standard. Overall, it has good value for money and is reasonable for its rating.
This hotel is centrally located in Kandy, providing easy access to local attractions. It offers comfortable rooms and essential amenities for a pleasant stay.
Lakewood Residence provides comfortable accommodations. It is well-located and offers a pleasant stay for guests seeking convenience.
Summary of reviews related to the '4 Star' category
Lakewood Residence presents itself as a four-star hotel, offering amenities and services that align with that designation. Guests have noted the provision of four-star amenities and received service that matched their expectations for this rating. For some visitors, it stood out as the best among several four-star hotels they visited in Sri Lanka.
However, feedback varies with some expressing disappointment and feeling that the quality did not entirely match the four-star standard advertised. Cleanliness appears to be a recurring issue, as noted in several reviews. This inconsistency in maintaining a four-star experience led some guests to feel the rating might be overrated or somewhat misleading. Despite these mixed reviews, the cost aligns with what is typically expected for a four-star establishment. Future travelers seeking a consistent four-star experience might wish to consider these aspects before booking.
This hotel is centrally located. It provides easy access to the city's main attractions.
Summary of reviews related to the '4 Star' category
Hotel Casamara provides an experience that blends simplicity with practicality—a basic hotel strategically positioned in a convenient location near a shopping mall and a picturesque lake. Guests frequently highlight the accommodating service and tasty food, indicating a generally satisfying experience. While many find it to offer good value for money, exemplified by its clean facilities, some reviews do suggest that the hotel’s claim to a four-star rating might be overstated. Observations point to features more akin to two-star establishments, notably in areas like room service and the condition of the hotel, which could benefit from updates and renovations. Despite these points, the hotel compensates with a beautiful pool and attentive staff that some guests feel rivals that of higher-rated accommodations. Overall, while the star rating may be a matter of debate, Hotel Casamara succeeds in providing a budget-friendly and centrally-located option for travelers.
This hotel offers comfortable accommodations and a convenient location in Kandy. It is suitable for travelers seeking a blend of comfort and accessibility.
Bellwood Hills Resort & Spa offers exceptional hospitality and customer service with friendly and attentive staff. Many guests highlight specific staff members by name who provide exceptional service and go above and beyond to ensure guests have a perfect stay. Positive comments are echoed in multiple languages from guests all over the world, making it a top choice for those seeking a resort with superb staff.
The Royal Classic Resort is highly recommended for its excellent location close to Kandy with some rooms offering a beautiful view. The breakfast options are delicious and satisfying with guests enjoying Sri Lankan and English breakfasts. The buffet dinner offers a significant variety of cuisines and is beautifully presented, though some guests have complained about slow service and less variety in the main courses. The hotel offers cozy and well-maintained rooms with some issues noted about cleanliness and maintenance. The overall cleanliness of the hotel is highly praised by guests with a focus on the newness and tidiness. The staff's friendliness and exceptional hospitality have been commended by guests, while the pool is a highlight despite occasional issues with cleanliness and temperature. Overall, the Royal Classic Resort is a recommended option for a comfortable and relaxing stay.
The Elegant Hotel is a hidden gem located on a hill a few kilometers outside of Kandy, offering breathtaking views of the lush vegetation and hills wreathed in mist. Despite being a bit secluded, it is the perfect location for relaxing and experiencing nature and surroundings. The hotel offers a great variety of local and international food with some ingredients sourced fresh from the hotel's vegetable garden. The dinner menu boasts a variety of dishes, including traditional Sinhalese cuisine and international fare. The rooms are modern, spacious and spotlessly clean, equipped with excellent facilities that are always in good working order. The staff is exceptional with guests raving about their friendliness, helpfulness and professionalism. The Elegant Hotel boasts a stunning pool with a breathtaking view of the mountains. The outdoor pool is a highlight for guests, who appreciate the cleanliness of the pool and the surrounding area. Overall, the Elegant Hotel offers a relaxed and comfortable atmosphere for a memorable stay with friendly service and amazing views.