Hotel Promyk Wellness & Spa

Karpacz 50.77069200, 15.76600200 , Obrońców Pokoju 9 (Show on Map)
9.1
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Promyk Wellness & Spa consistently receives high praise from guests for its exceptional location. Nestled in a quiet neighborhood near a forest and stream, the hotel offers a serene retreat just a 10-15 minute walk from the center of Karpacz. This perfect blend of tranquility and accessibility makes it an ideal starting point for hiking enthusiasts and those looking to explore nearby trails such as the one to Śnieżka.

The breakfast experience at the hotel is a standout feature, lauded for its delicious and varied offerings. Guests appreciate the selection of fresh bread, espresso coffee and regional specialties, served in a pleasant atmosphere with friendly and helpful staff. The breakfast quality, variety and taste make it a highlight of many stays.

Dinner at the hotel also earns positive reviews, particularly for the quality of the food which often resonates with the taste of Italian cuisine. Special occasions, like Christmas Eve dinners by the fireplace, are memorable for guests. While the hotel restaurant's menu is small and sometimes closed, staff recommendations of nearby dining options ensure guests enjoy satisfactory meals.

The guest rooms at Hotel Promyk Wellness & Spa are frequently commended for their cleanliness, spaciousness and modern appeal. The bathrooms, in particular, are noted for their luxury and modern amenities. While some improvements, such as adding small refrigerators and blackout curtains, could enhance the experience, guests largely find the rooms comfortable and welcoming with cozy elements like balconies and lovely views.

Cleanliness is a hallmark of the hotel with both rooms and common areas consistently maintained to a high standard, contributing to a charming and comfortable environment.

The staff at Hotel Promyk Wellness & Spa are often described as friendly, professional and helpful. Their welcoming demeanor and superb service significantly enhance guest experiences with special mentions of their assistance and courteous attitude.

The spa area at the hotel offers a cozy and pleasant setup, complete with facilities like a sauna, whirlpool and Jacuzzi. While guests enjoy its decor and ambiance, there are occasional operational issues, such as inconsistent availability and maintenance problems, particularly with the Jacuzzi. These operational details can detract slightly from the experience but do not overshadow the overall positive impression.

Free parking is available, which is a convenience many guests appreciate. However, the parking area is small and guests occasionally face challenges with space availability and safety during icy conditions.

Overall, Hotel Promyk Wellness & Spa provides a relaxing and comfortable retreat with excellent amenities, friendly staff and a serene location that makes it an attractive option for travelers seeking tranquility and accessibility.
Show more
Categories
Hotel for Honeymoon
Featuring a dedicated wellness and spa area, this hotel is ideal for couples seeking relaxation and pampering. Located in Karpacz, it provides a tranquil environment. The hotel offers various treatments and facilities to enhance the honeymoon experience.

Hotel with Spa
This hotel focuses on wellness and spa treatments, providing guests with a relaxing and rejuvenating experience. The 'Promyk' name suggests a bright and positive atmosphere for wellness.

Family Friendly Hotel
Hotel Promyk Wellness & Spa offers wellness and spa facilities suitable for adults, while also providing amenities for families. The hotel aims to cater to the needs of all guests, ensuring a relaxing and enjoyable stay.

Business Hotel
Hotel Promyk Wellness & Spa in Karpacz provides wellness and spa services. It is suitable for business travelers who want to combine work with relaxation.

Hotel with Parking
The hotel's wellness and spa services are relevant. These features enhance the overall experience for guests seeking a relaxing stay.

Small Hotel
This hotel offers a relaxing and intimate experience with its wellness and spa facilities. Its tranquil atmosphere and personalized service make it a delightful choice.

3-Star Hotel
This hotel offers free WiFi and an on-site spa center with massage, sauna, and hot tub services available for an additional charge. It provides wellness amenities and connectivity.

Dog Friendly Hotel

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as mountain views. The unit has 2 beds.

Deluxe Family Suite This family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 4 beds.

Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit offers 4 beds.

Guest Reviews
9.1
Excellent
Location
Hotel Promyk Wellness & Spa boasts an exceptional location that receives consistent praise from its guests. The hotel is ideally situated slightly off the beaten track in a quiet neighborhood, offering a serene retreat while being conveniently close to the city center of Karpacz. Guests appreciate its proximity with the city center being just a 10-15 minute walk away. This positioning allows easy access to various amenities, including shops and restaurants, while maintaining a peaceful and tranquil atmosphere.

The hotel's surroundings are particularly noted for their natural beauty, being located near a forest and a flowing stream, which adds to the overall serene ambiance. It's also perfectly located for hiking enthusiasts, serving as an ideal starting point for hikes in the Giant Mountains and the trail to Śnieżka. Guests highlight the convenience of having hiking trails and the main promenade within walking distance.

Additionally, the hotel's location by the stream provides picturesque views and a calming environment, perfect for a relaxing getaway. Whether guests are looking to explore the natural trails, enjoy the mountain views or simply revel in the silence and peace, Hotel Promyk Wellness & Spa offers a perfect balance of accessibility and tranquility.

Breakfast
Guests of Hotel Promyk Wellness & Spa have overwhelmingly positive feedback about the breakfast experience at the hotel. The breakfast offerings are commonly described as delicious, very good and exceptional with many emphasizing the freshness and quality of the food. There is a general consensus that the breakfast includes a wide and varied selection, often served in a buffet style. Notable mentions include the presence of fresh bread, espresso coffee and regional specialties. Guests appreciate the ample portions and the fact that breakfast is consistently satisfying, even when fewer options are available on certain days like Mondays.

The atmosphere is further enriched by the friendly and helpful staff, contributing to a pleasant dining experience. Despite some minor criticisms regarding the consistency and diversity of options on specific days or occasional issues like unripe tomatoes or missing bread, the overall sentiment is positive. Many guests commend the rich and abundant nature of the breakfast, pointing out that there is something for everyone. Special requests, such as early breakfast options, are also well-received, adding to the convenience and guest satisfaction.

In summary, breakfast at Hotel Promyk Wellness & Spa stands out for its quality, variety and taste, making it a highlight of the stay for many guests.

Dinner
Hotel Promyk Wellness & Spa offers a delightful dining experience with several positive reviews highlighting the quality of the food and service. Guests have enjoyed delicious cuisine, noting that the meals are similar in taste to Italian dishes. Though the hotel restaurant may be closed at times, the staff readily recommend nearby dining options, ensuring guests can still enjoy satisfactory meals. Special occasions, such as Christmas Eve dinner by the fireplace, have been particularly memorable for visitors. Despite the restaurant's small menu, the overall food quality has been praised, making it a worthwhile dining option when available. Complementing the culinary experience, the hotel provides excellent spa services, including a brilliant Thai massage in the restaurant setting.

Rooms
Hotel Promyk Wellness & Spa has earned praise for its remarkably clean and tidy rooms, frequently highlighted as both cozy and well-kept. Guests often describe their accommodations as very clean, spacious and beautifully appointed. Highlighted repeatedly were the stunning and modern bathrooms, which add a touch of luxury to the experience. The bedding is noted for its comfort with water, tea and coffee commonly provided in-room.

The rooms are not only pristine but also spacious enough, even double rooms offer a beautiful view, which guests appreciate. Although noted for cleanliness, some guests mentioned the desire for additional amenities such as small refrigerators and larger trash bins. Noise from the street sometimes disrupts the otherwise comfortable settings and a few specifically noted the absence of blackout curtains which could improve the quality of sleep.

Rooms often feel homey with the inclusion of cozy elements and, in some cases, balconies offering a peaceful view of the stream. Despite the occasional small size of certain rooms, like those with sloping ceilings, the overall feedback emphasizes a positive and welcoming environment. The personnel are also mentioned as friendly, enhancing the stay at this clean, modern and comfortable establishment.

Beds
At Hotel Promyk Wellness & Spa, the beds have received a variety of feedback from guests. Many have noted the comfort of the beds, often describing them as very good, comfortable and featuring comfortable mattresses. There have been some mentions of the beds being soft, which some guests appreciated, while others found them too soft. A few reviews pointed out issues such as bedsheets that were too small and kept slipping off and there were occasional mentions of terribly uncomfortable beds and damaged mattresses. Nonetheless, the overall impression leans towards a positive experience with most guests finding the beds to be quite satisfactory.

Cleanliness
Hotel Promyk Wellness & Spa stands out as a destination known for its high standard of cleanliness, which is frequently highlighted by guests in their reviews. Many visitors have noted that the rooms are consistently very clean and well-maintained. The hotel's overall cleanliness extends to intimate and cozy spaces, creating a welcoming and charming atmosphere for guests. The bathrooms, too, receive praise for their cleanliness and modern amenities.

The property, described as clean and fragrant, matches its guest rooms in maintaining a high level of tidiness. Staff are often appreciated for their role in ensuring a spotless environment. Despite an occasional mention of dust or minor oversights, the general consensus emphasizes the impressive cleanliness and comfort of the hotel, contributing significantly to the pleasant guest experience.

Staff
The reviews for the staff at Hotel Promyk Wellness & Spa consistently highlight their friendliness, professionalism and helpfulness. Guests frequently describe the staff as nice, polite and super friendly with a welcoming demeanor that adds positively to their stay. The service is often noted as top-notch and superb with several mentions of professional assistance and outstanding service. Staff members, including the receptionist and restaurant personnel, receive praise for their kind and courteous attitude, along with their preparedness to help with any requests. Guests appreciate the good communication prior to arrival and commend specific acts of helpfulness, such as mailing forgotten devices. Despite a few isolated complaints about specific interactions and miscommunication, the overall sentiment is overwhelmingly positive, portraying the staff as a crucial aspect of the guest experience at Hotel Promyk Wellness & Spa.

Spa
At Hotel Promyk Wellness & Spa, the spa area garners largely positive feedback with guests appreciating its cozy and pleasant setup. The sauna and wellness area receives particular praise for its attractiveness and atmosphere. Visitors often highlight the appealing decor and comfortable ambience, which enhances the overall experience. The presence of facilities like the whirlpool, Finnish sauna and Jacuzzi add to the appeal, providing a range of relaxation options.

However, there are occasional drawbacks regarding operational aspects. The spa facilities are not always available consistently with a few guests noting random opening times and limited hours from 17-20. Maintenance issues, particularly with the Jacuzzi, were mentioned, indicating occasional malfunctions and lack of immediate repairs. Additionally, amenities such as the sauna and Jacuzzi sometimes require advance booking, which can be inconvenient.

Overall, the spa at Hotel Promyk offers a wonderful, atmospheric retreat, albeit with some operational hiccups. Visitors looking for a beautifully decorated and relaxing wellness area will find it to be a charming part of their stay, provided they can navigate the timing and maintenance quirks.

Parking
Hotel Promyk Wellness & Spa offers the convenience of free parking for its guests, which is a significant plus for those traveling by car. Available parking at the hotel means guests do not need to worry about additional charges for their vehicle. However, the parking lot is noted to be quite small, which occasionally leads to a shortage of spaces and instances where vehicles might block each other. This creates some difficulty, particularly for restaurant patrons and hotel guests. Furthermore, the parking area has been described as icy during colder months, posing a challenge for safety. Despite these concerns, the availability of free parking remains a valuable feature for many visitors.


No, Hotel Promyk Wellness & Spa doesn't have any pool.

Yes, a spa is available at Hotel Promyk Wellness & Spa.

Yes, Hotel Promyk Wellness & Spa welcomes dogs.

Yes, parking facilities are available at Hotel Promyk Wellness & Spa.

No, Hotel Promyk Wellness & Spa doesn't have a gym.

Location Show Map
More Options
  • Hotel in Karpacz

  • 9.0 Excellent

  • From $84

  • Hotel in Karpacz

  • 8.7 Very Good

  • From $79

  • Hotel in Karpacz

  • 9.2 Excellent

  • From $104

  • Hotel in Karpacz

  • 8.7 Very Good

  • From $43



7,052,421

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ