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Summary of reviewsThe Malachit Karpacz SPA Hotel is highly regarded for its excellent location, offering a peaceful retreat amidst lush greenery while providing easy access to Karpacz's vibrant center and nearby hiking trails. It is praised for its superb amenities, including a delightful pool, well-maintained wellness facilities, and a charming spa featuring a unique salt grotto. The hotel provides a satisfying breakfast experience with a wide variety of options, and its dinners showcase traditional Polish cuisine with attentive service.
The rooms are spacious, clean, and equipped with useful amenities, offering stunning views that enhance the guest experience. Despite some mixed reviews on bed comfort, the overall functionality and cleanliness of the rooms are well-commended. The hotel's staff is consistently applauded for their friendliness and helpfulness, contributing to a welcoming and hospitable environment. The family-friendly atmosphere is bolstered by spacious playrooms and various recreational activities, making it an ideal destination for all ages.
While some minor areas could be improved, such as mattress quality and the extended availability of restaurant services, the hotel delivers great value and is an excellent choice for those seeking a relaxing and enjoyable stay surrounded by natural beauty. Show more
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Hotel with Spa
This hotel offers a serene and rejuvenating retreat with a range of spa treatments. It focuses on providing a tranquil and relaxing experience for guests seeking wellness.
Hotel with Free Wi-Fi
Malachit Karpacz SPA Hotel offers free Wi-Fi. It combines spa services with hotel accommodation.
Business Hotel
Malachit Karpacz SPA Hotel in Karpacz provides spa services. This hotel is an option for business travelers seeking relaxation.
3-Star Hotel
This hotel features a garden, a shared lounge, and a restaurant. It also offers a kids' club, room service, and free WiFi, providing a variety of services for families and individuals.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Hotel with Indoor Pool
Room Types
Double or Twin RoomThe twin/double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer.
ApartmentThis apartment comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The apartment provides a flat-screen TV, a tea and coffee maker, a wardrobe, a sofa as well as garden views. The unit offers 3 beds.
StudioThe studio features a tea and coffee maker, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 4 beds.
Guest Reviews
9.0
Excellent
Location
The Malachit Karpacz SPA Hotel boasts an enviable location that perfectly balances tranquility with convenient access to nearby attractions. Nestled amidst lush greenery, the hotel provides ample free and open spaces, offering a serene retreat just on the outskirts of Karpacz. Despite its peaceful setting at the village edge, guests find themselves a pleasant walk away from the bustling center, making it easy to explore city attractions, restaurants, and the promenade. The proximity to hiking trails and popular mountain paths, such as the route to the Rocky Table, makes it an ideal choice for those seeking an active holiday amid breathtaking views. With well-maintained gardens and pet-friendly facilities, the hotel ensures a comfortable stay for all. Overall, the location strikes a perfect chord between relaxation in natural surroundings and accessibility to the vibrant heart of Karpacz.
Breakfast
Guests at Malachit Karpacz SPA Hotel consistently praise the quality and variety of breakfasts offered. Reviews highlight the delicious and hearty breakfast selections, noting the availability of a wide range of cold cuts, cheeses, vegetables, and sweet options. Guests appreciate the buffet-style breakfast which allows everyone to find something to their liking, satisfying diverse tastes.
Despite some comments about modest or monotonous selection, many guests commend the fresh, tasty, and abundant breakfast options. The breakfast experience is further enhanced by attentive and friendly service, contributing to a pleasant overall dining atmosphere. The varied and plentiful meals ensure that guests start their day on a positive note, with some guests even mentioning how the breakfast buffet exceeds expectations.
Additionally, the cozy and comfortable rooms paired with the hotel's great location add to the overall appeal of the stay. Guests enjoy not just the breakfast but also the hotel's amenities such as the swimming pool and salt cave. Overall, Malachit Karpacz SPA Hotel offers a satisfying breakfast experience that complements the relaxing atmosphere and helpful service, making it a highlight for many visitors.
Dinner
At Malachit Karpacz SPA Hotel, guests consistently commend the quality of the dining experience, particularly noting the delicious and traditionally Polish cuisine served. The dinners, often outlined as a four-course menu, provide a varied and flavorful selection which guests describe as tasty and filling. Diners also appreciate the opportunity to choose from a menu, a feature available even for those on a half-board meal plan. The hotel staff, particularly in the dining areas, receives high marks for their friendliness and service, further enhancing the dining experience. While the food quality is praised, some guests suggest extending dinner hours beyond the current timeframe of 4 PM to 6 PM, indicating this could improve the overall dining experience. Despite this, the combination of delicious meals and excellent service makes dining at the hotel a reliably satisfying aspect of one's stay.
Rooms
The 'Malachit Karpacz SPA Hotel' offers guests a delightful stay with its spacious and impeccably clean rooms. Visitors praise the large, sunny rooms equipped with useful amenities like a thermostat, window blinds, and refrigerator, ensuring comfort and convenience. The view of Śnieżka and the garden adds a picturesque touch to the experience. The rooms, although varying in size, are consistently noted for being functional and well-maintained, with beds that are generally comfortable despite some reports of firmness. Guests appreciate the cozy atmosphere, delicious breakfast, and the warm, attentive service provided by the hotel staff. The overall experience in the rooms is marked by a blend of comfort, functionality, and beautiful views, contributing to a highly successful stay at the hotel. Even though some rooms are smaller and the property shows signs of age, the high level of cleanliness and thoughtful room arrangements, especially for families, highlight the hotel's dedication to guest satisfaction.
Beds
The reviews for the Malachit Karpacz SPA Hotel offer varied opinions on the comfort of its beds. Some guests found the beds comfortable, which seems to be a positive aspect for certain visitors. However, other feedback highlights several issues, such as hard mattresses and concerns about mattress quality. Some guests noted specific issues with certain rooms, mentioning that mattresses were either too hard or too soft and worn out. A few remarks also pointed out preferences for thinner pillows. Overall, while some guests found their beds satisfactory, there are notable concerns about mattress comfort and quality consistency that could potentially be addressed for a more universally positive guest experience.
Cleanliness
The Malachit Karpacz SPA Hotel is consistently praised for its impeccable cleanliness, creating a warm and inviting atmosphere for its guests. Visitors frequently highlight the spotless conditions found throughout the hotel, from the rooms and bathrooms to the pool and wellness area. This commitment to cleanliness is complemented by the well-maintained premises and tastefully designed spaces, making for a cozy and peaceful stay. Guests also appreciate the attentive and friendly service provided by the staff, contributing to the hotel's welcoming environment.
Beyond cleanliness, the hotel offers excellent amenities, including a variety of wellness facilities like clean saunas and a pool, which surpass the standards seen in other places. The breakfast offerings are considered excellent, catering to diverse tastes and fueling guests for their adventures, such as hikes to local attractions. All these elements combined create outstanding value for money, ensuring a pleasant and comfortable experience for those seeking a relaxing getaway.
Staff
Malachit Karpacz SPA Hotel is renowned for its exceptional service, as highlighted by numerous guest reviews. Visitors consistently praise the staff for their pleasant and helpful demeanor, contributing significantly to a successful stay. The reception staff, noted for their competence, ensures guest comfort at every step, even providing practical items like a snow brush for convenience. Kindness is a hallmark, with guests frequently noting the friendly and polite service throughout their stay.
The owner of the guesthouse is often described as extremely nice and friendly, enhancing the welcoming atmosphere. Guest interactions with the reception staff leave a lasting impression, with individuals like a particular man at the reception going out of their way to assist guests, such as facilitating visits to the doctor when needed.
Across reviews, the adjectives used to describe the staff include super nice, friendly, and helpful. The high standard of service permeates every aspect of the guest experience, from check-in to the restaurant service. Guests enjoy a warm and friendly atmosphere within a well-equipped hotel, complemented by clean rooms, a pleasant pool and jacuzzi area, and delicious breakfasts.
Overall, the hotel’s staff is consistently praised as a standout feature, with their friendliness and helpfulness creating a genuinely welcoming environment that visitors highly recommend.
Spa
The Malachit Karpacz SPA Hotel boasts a spa that delights its guests with an array of facilities and treatments. With a rich offering that includes a pool, jacuzzi, and a dry sauna, it provides a relaxing environment that exceeds many others in its category. Visitors have praised the fantastic atmosphere, the cleanliness of its modern wellness area, and the exceptional approach to ensuring guest comfort. The spa is celebrated for its unique salt grotto and the option to indulge in massages, physiotherapy, and beauty treatments, enhancing the relaxation experience. While the spa area is modest with just one sauna, it compensates with its serene ambiance and a beautiful garden, making it a fantastic place for those seeking peaceful retreat.
Pool
The Malachit Karpacz SPA Hotel offers a delightful pool experience that receives consistent praise from its guests. Visitors appreciate the pool's cleanliness and warmth, making it a cozy and inviting spot to unwind. The pool area is charming, well-cared for, and thoughtfully designed to enhance relaxation. Guests speak highly of the additional wellness facilities, including a jacuzzi and a well-maintained sauna, which complement the elegant salt grotto. The wellness amenities, combined with a strategically advantageous location close to hiking trails and the town center, provide a serene escape for travelers. Despite being tucked away, the hotel remains accessible to popular attractions. The pool area is spacious relative to the hotel's capacity, ensuring a comfortable experience for all guests. Overall, the combination of a clean, aesthetically pleasing pool, and wellness offerings are cited as standout features that augment a stay at this welcoming hotel.
Family
The Malachit Karpacz SPA Hotel offers a variety of activities for children, making it a great destination for family vacations. Families have reported being satisfied with their stays, highlighting the hotel's suitability for guests of all ages. The property features spacious playrooms that cater to both younger and older children, ensuring plenty of entertainment for everyone. The mini pool is a particular favorite for those with small children, providing a safe and fun environment to splash around.
Parents appreciate the additional recreational options, such as table tennis, billiards, and table football, which add to the enjoyable experience for both children and adults. The hotel's setup, with large rooms connected by a hallway, offers convenience and comfort for family stays. Guests have also praised the delightful breakfasts and dinners, contributing to a well-rounded family-friendly atmosphere.
While the hotel excels in many areas, a noted limitation is the restricted availability of bar and restaurant services after 7:30 PM, especially during vacation periods. Nevertheless, the Malachit Karpacz SPA Hotel remains highly recommended for families looking for a special place to stay, with its welcoming environment and excellent amenities.
Yes, Malachit Karpacz SPA Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Malachit Karpacz SPA Hotel.
Yes, Malachit Karpacz SPA Hotel welcomes dogs.
Yes, parking facilities are available at Malachit Karpacz SPA Hotel.
No, Malachit Karpacz SPA Hotel doesn't have a gym.