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Big Hotels with Swimming Pool in Kent
9 HOTELS IN KENTRanking can be influenced by the commissions we receive.
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Summary of reviews
The location of Ashford International Hotel & Spa is praised for its accessibility and proximity to the motorway, while still maintaining a quiet atmosphere. Breakfast and dinner received mixed reviews with some guests enjoying the variety and courteous staff, while others found the food to be poorly replenished and poorly organized. Rooms also received mixed reviews with some guests finding them clean and comfortable, while others found them to be outdated and uncared-for. The cleanliness of the hotel also varied among guest reviews. Staff received varying experiences with some guests praising their helpfulness while others found them rude and untrained. The spa facilities were generally enjoyed but were noted to be crowded at times. The hotel is considered child-friendly and is located near popular fast-food chains and a cinema. The beds received mixed reviews with some guests finding them comfortable while others described poor mattress and duvet quality. Overall, the reviews highlight the need for improvements in certain areas, but the hotel still offers a pleasant stay for those looking for convenience and practicality.
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Summary of reviews
Delta Hotels by Marriott Tudor Park Country Club offers an exceptional retreat combining serene beauty with convenience. Nestled in a picturesque and rural area, the hotel provides stunning surroundings and easy access to the M20 motorway and Leeds Castle. Guests appreciate the ample free parking, well-maintained grounds and natural parks nearby, which are ideal for leisure activities like golf and nature walks.
The hotel’s breakfast experience consistently garners high praise. Guests applaud the wide selection, freshness and quality of the food, offered in a buffet style. The lovely breakfast service and attentive staff ensure a fulfilling start to the day. Dinner, too, receives commendation for its delicious and well-prepared dishes, despite some concerns about pricing and occasional slow service. The restaurant atmosphere is generally positive with many appreciating the ambiance.
Rooms at the hotel are spacious, comfortable and often feature lovely views, terraces or patios. Guests enjoy the comfortable beds and the quiet surroundings. However, room decor and maintenance can appear dated and some updates would enhance guest satisfaction. Cleanliness across the hotel is consistently excellent, contributing to a cozy and welcoming atmosphere. Minor issues with housekeeping do not detract significantly from the overall positive perception.
Staff members are frequently praised for their friendliness, helpfulness and professionalism, enhancing the guest experience significantly. Despite a few isolated incidents of less favorable interactions, the team is largely seen as a standout feature of the hotel.
The gym and leisure facilities, including a warm pool, sauna and steam room, are well maintained and provide a pleasant experience. Though the pool can become crowded during children’s sessions, it remains a popular and family-friendly feature. The hotel's ample and convenient parking adds further value, making arrival and departure stress-free.
Families particularly appreciate the welcoming environment. Amenities such as a play area and a dedicated kids pool are enjoyed by young children, although large families may face challenges with room accommodations.
Finally, the golf course at the Tudor Park is a highlight for many, offering a well-kept and scenic setting that enhances the stay for golf enthusiasts.
Overall, Delta Hotels by Marriott Tudor Park Country Club delivers a relaxing and enjoyable stay with its beautiful setting, excellent facilities and dedicated staff, making it an ideal choice for both leisure and business travelers.
The hotel’s breakfast experience consistently garners high praise. Guests applaud the wide selection, freshness and quality of the food, offered in a buffet style. The lovely breakfast service and attentive staff ensure a fulfilling start to the day. Dinner, too, receives commendation for its delicious and well-prepared dishes, despite some concerns about pricing and occasional slow service. The restaurant atmosphere is generally positive with many appreciating the ambiance.
Rooms at the hotel are spacious, comfortable and often feature lovely views, terraces or patios. Guests enjoy the comfortable beds and the quiet surroundings. However, room decor and maintenance can appear dated and some updates would enhance guest satisfaction. Cleanliness across the hotel is consistently excellent, contributing to a cozy and welcoming atmosphere. Minor issues with housekeeping do not detract significantly from the overall positive perception.
Staff members are frequently praised for their friendliness, helpfulness and professionalism, enhancing the guest experience significantly. Despite a few isolated incidents of less favorable interactions, the team is largely seen as a standout feature of the hotel.
The gym and leisure facilities, including a warm pool, sauna and steam room, are well maintained and provide a pleasant experience. Though the pool can become crowded during children’s sessions, it remains a popular and family-friendly feature. The hotel's ample and convenient parking adds further value, making arrival and departure stress-free.
Families particularly appreciate the welcoming environment. Amenities such as a play area and a dedicated kids pool are enjoyed by young children, although large families may face challenges with room accommodations.
Finally, the golf course at the Tudor Park is a highlight for many, offering a well-kept and scenic setting that enhances the stay for golf enthusiasts.
Overall, Delta Hotels by Marriott Tudor Park Country Club delivers a relaxing and enjoyable stay with its beautiful setting, excellent facilities and dedicated staff, making it an ideal choice for both leisure and business travelers.
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Indoor Pool
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Summary of reviews
The Mercure Maidstone Great Danes Hotel is a well-located property with easy access to the M20 motorway, making it an ideal choice for those exploring the Heart of Kent region. The hotel's proximity to Leeds Castle is a highlight for visitors and the lovely gardens and peaceful surrounding scenery add to the charm. The hotel facilities, including the bar, restaurant, spa and breakfast, are excellent. While some guests noted the noise from nearby traffic, others emphasized the convenience of the location with Dover and Maidstone easily accessible. The breakfast received mixed reviews with some guests raving about the selection and quality, while others found it to be average. The dining experience also received mixed reviews with some guests having a lovely experience with excellent food, while others were disappointed with their meals. The rooms are a mixed bag with some guests finding them comfortable, spacious and clean, while others thought they were dated and in need of some TLC. The cleanliness of the hotel also received mixed reviews with some guests finding it to be dirty and unkempt, while others found it to be very clean. The staff received mixed reviews with many praising their excellent customer service and willingness to go above and beyond, while others had negative experiences with unhelpful or moody staff. The spa and pool facilities were highly praised by most guests, although some found them tired and in need of renovation. The hotel is a convenient and accessible choice for families with children, although some guests experienced accessibility issues. Overall, guests appreciated the warm and comfortable atmosphere of the hotel and found it to be good value for money.
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Golf
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Summary of reviews
Holiday Inn Maidstone-Sevenoaks by IHG, receives significant praise for its strategically convenient location. It is ideally positioned near major transport links, making it an excellent stop for Eurotunnel, Channel Tunnel and ferry ports travelers. The hotel's central location also offers easy access to London and nearby attractions such as Brands Hatch and Canterbury. Guests appreciate the ample parking, straightforward route-finding and its suitability for breaking up long journeys or exploring the surrounding areas.
The breakfast experience at the hotel is widely praised for its extensive variety and quality with guests enjoying the traditional English options, a pancake machine and fresh honeycomb. Though some felt it could be expensive and chaotic at times, the overall feedback highlights a tasty and enjoyable breakfast with attentive service.
Dinner reviews are mixed; while the food quality is generally high and the restaurant ambiance is pleasant, pricing and menu variety have room for improvement. Some guests found the evening options limited and service slow, yet there is notable appreciation for the kids-eat-free policy and the helpful staff.
The rooms are typically described as spacious, comfortable and clean, although many guests noticed outdated decor and maintenance issues. Despite aesthetic drawbacks, the establishment maintains a good level of cleanliness and the large, accommodating family rooms are a particular highlight.
Guests consistently commend the staff for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. The staff's welcoming demeanor and efficient service across various roles contribute positively to the hotel's reputation.
The hotel's free wifi receives mixed reviews; while many find it satisfactory, others face connectivity challenges. The gym and pool facilities also receive varied feedback. Guests appreciate the professional and versatile amenities, including a swimming pool, jacuzzi and sauna, although some found the pool temperature too cold and noted occasional maintenance issues.
The parking facilities are convenient and secure, albeit with a £5 daily fee, which some guests feel is unnecessary given the hotel's remote location.
Family-friendly amenities are a strong point with spacious rooms, an indoor heated pool and a kids-eat-free policy adding significant value. Children enjoy the entertainment options and parents appreciate the gym and accommodating environment, despite a few mentions of the family rooms needing updates.
Lastly, the hotel's beds receive mostly positive feedback for their comfort and clean linens, although some guests have encountered issues with them.
Overall, Holiday Inn Maidstone-Sevenoaks by IHG, offers a convenient and comfortable stay with excellent service, especially suitable for families and travelers in transit. While there are some areas for improvement, the hotel's strengths in location, staff hospitality and family-friendly amenities make it a favorable choice.
The breakfast experience at the hotel is widely praised for its extensive variety and quality with guests enjoying the traditional English options, a pancake machine and fresh honeycomb. Though some felt it could be expensive and chaotic at times, the overall feedback highlights a tasty and enjoyable breakfast with attentive service.
Dinner reviews are mixed; while the food quality is generally high and the restaurant ambiance is pleasant, pricing and menu variety have room for improvement. Some guests found the evening options limited and service slow, yet there is notable appreciation for the kids-eat-free policy and the helpful staff.
The rooms are typically described as spacious, comfortable and clean, although many guests noticed outdated decor and maintenance issues. Despite aesthetic drawbacks, the establishment maintains a good level of cleanliness and the large, accommodating family rooms are a particular highlight.
Guests consistently commend the staff for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. The staff's welcoming demeanor and efficient service across various roles contribute positively to the hotel's reputation.
The hotel's free wifi receives mixed reviews; while many find it satisfactory, others face connectivity challenges. The gym and pool facilities also receive varied feedback. Guests appreciate the professional and versatile amenities, including a swimming pool, jacuzzi and sauna, although some found the pool temperature too cold and noted occasional maintenance issues.
The parking facilities are convenient and secure, albeit with a £5 daily fee, which some guests feel is unnecessary given the hotel's remote location.
Family-friendly amenities are a strong point with spacious rooms, an indoor heated pool and a kids-eat-free policy adding significant value. Children enjoy the entertainment options and parents appreciate the gym and accommodating environment, despite a few mentions of the family rooms needing updates.
Lastly, the hotel's beds receive mostly positive feedback for their comfort and clean linens, although some guests have encountered issues with them.
Overall, Holiday Inn Maidstone-Sevenoaks by IHG, offers a convenient and comfortable stay with excellent service, especially suitable for families and travelers in transit. While there are some areas for improvement, the hotel's strengths in location, staff hospitality and family-friendly amenities make it a favorable choice.
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Heated Pool
Indoor Pool
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Summary of reviews
Orida Maidstone is widely appreciated for its strategic location, making it an ideal choice for various travel needs. Conveniently situated off the M20, it provides easy access to key destinations like the Channel Tunnel, Dover Ferries, Leeds Castle and Maidstone Studios. The hotel's proximity to retail facilities such as Marks & Spencer and convenient public transportation options further enhance its appeal. Despite being on the town's outskirts, the surrounding environment remains tranquil.
Breakfast at Orida Maidstone generally receives positive reviews with guests commending the vast selection and quality of the offerings, which include a variety of tasty and well-balanced options. Freshly prepared dishes and dietary alternatives like gluten-free choices are particularly appreciated. Though some issues like lukewarm food and congestion were noted, the overall experience is considered a strong start to the day. Dinner reviews are more mixed with some guests praising the delicious and healthy meals while others express concerns over limited menu options, particularly for vegetarians and occasional service inefficiencies.
The rooms at Orida Maidstone are frequently highlighted for their spaciousness and comfort with clean and tidy environments consistently maintained by the housekeeping staff. Despite the general cleanliness, some lapses such as dirty carpets and worn furnishings were mentioned. The décor and condition of the rooms received mixed feedback with some guests calling for updates and refurbishments to address outdated elements. Noise levels and lighting issues were also pointed out by a few guests.
Cleanliness across the hotel is generally praised with well-maintained public areas and a welcoming ambiance noted by many. However, occasional reports of dust, mold and worn furnishings indicate areas needing more attention.
The hotel staff at Orida Maidstone are consistently commended for their exceptional friendliness and helpfulness. The warm and professional service provided by the reception team and restaurant staff significantly enhances the guest experience with many reviewers noting memorable and positive interactions.
In terms of amenities, Orida Maidstone's Wi-Fi experience is mixed with some guests finding it stable and reliable while others report poor connectivity and frequent disconnections. The gym and wellness facilities receive favorable reviews for their clean and motivating environment, though early risers found the gym's opening hours inconvenient. The pool area, including the jacuzzi, steam room and sauna, is a highlight for many guests, particularly families, despite some maintenance concerns.
Families find Orida Maidstone accommodating and enjoyable with spacious rooms and family-friendly amenities that cater well to groups of all sizes. The hotel's pool and welcoming staff further enhance its appeal for family stays.
Overall, Orida Maidstone is recognized for its strategic location, comfortable accommodations and exceptional staff service, making it a suitable choice for diverse travelers. While there are areas for improvement, particularly in dinner options, room updates and Wi-Fi connectivity, guests often find their stay to be pleasant and memorable.
Breakfast at Orida Maidstone generally receives positive reviews with guests commending the vast selection and quality of the offerings, which include a variety of tasty and well-balanced options. Freshly prepared dishes and dietary alternatives like gluten-free choices are particularly appreciated. Though some issues like lukewarm food and congestion were noted, the overall experience is considered a strong start to the day. Dinner reviews are more mixed with some guests praising the delicious and healthy meals while others express concerns over limited menu options, particularly for vegetarians and occasional service inefficiencies.
The rooms at Orida Maidstone are frequently highlighted for their spaciousness and comfort with clean and tidy environments consistently maintained by the housekeeping staff. Despite the general cleanliness, some lapses such as dirty carpets and worn furnishings were mentioned. The décor and condition of the rooms received mixed feedback with some guests calling for updates and refurbishments to address outdated elements. Noise levels and lighting issues were also pointed out by a few guests.
Cleanliness across the hotel is generally praised with well-maintained public areas and a welcoming ambiance noted by many. However, occasional reports of dust, mold and worn furnishings indicate areas needing more attention.
The hotel staff at Orida Maidstone are consistently commended for their exceptional friendliness and helpfulness. The warm and professional service provided by the reception team and restaurant staff significantly enhances the guest experience with many reviewers noting memorable and positive interactions.
In terms of amenities, Orida Maidstone's Wi-Fi experience is mixed with some guests finding it stable and reliable while others report poor connectivity and frequent disconnections. The gym and wellness facilities receive favorable reviews for their clean and motivating environment, though early risers found the gym's opening hours inconvenient. The pool area, including the jacuzzi, steam room and sauna, is a highlight for many guests, particularly families, despite some maintenance concerns.
Families find Orida Maidstone accommodating and enjoyable with spacious rooms and family-friendly amenities that cater well to groups of all sizes. The hotel's pool and welcoming staff further enhance its appeal for family stays.
Overall, Orida Maidstone is recognized for its strategic location, comfortable accommodations and exceptional staff service, making it a suitable choice for diverse travelers. While there are areas for improvement, particularly in dinner options, room updates and Wi-Fi connectivity, guests often find their stay to be pleasant and memorable.
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Indoor Pool
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Summary of reviews
Village Hotel Maidstone is praised for its fantastic and strategic location near major roads like the M20 motorway, offering excellent access to various destinations such as Dover ferry, the Eurotunnel, Kent Life and nearby castles. The convenience and accessibility make it a prime spot for weddings, family visits and business trips. Guests also appreciate the easy parking and surrounding green areas.
The breakfast experience gets mixed reviews. While many find it lovely with a wide variety of hot and cold options, including fresh baked goods, others feel the temperature and variety of food need improvement. Issues such as cold beans, unappetizing scrambled eggs and limited vegan and gluten-free options were noted, along with organizational challenges leading to delays and long queues.
Dinner generates mixed feedback as well. Some guests enjoy the delicious evening meals, bar food and cozy bar atmosphere, while others criticize the slow service, limited menu choices and high prices. The ambiance can be loud and there are complaints about inadequate vegetarian and gluten-free options.
Rooms at the hotel are generally described as clean, comfortable, modern and spacious with good-sized shower rooms and comfortable beds. However, issues like lack of air conditioning, noise from thin windows and general wear and tear are noted. Despite these challenges, the modern decor and in-room amenities such as large TVs and tea/coffee facilities are well-received.
Cleanliness across the hotel is mostly praised with clean and tidy environments being a common highlight. However, inconsistencies in housekeeping, particularly in bathrooms and specific areas like carpets, are mentioned. There are occasional lapses such as grimy sinks or dusty furniture that detract from the overall experience.
The staff are a standout feature, frequently described as friendly, helpful and polite. Notable employees like Pim, Miranda, Mimi and Jake enhance the guest experience. However, a few guests encounter rude or inattentive staff, especially during peak times.
Wi-Fi service receives mixed reviews. While some guests find it reliable and sufficient for casual use, many report significant issues with connectivity, particularly in rooms and describe the network as unstable or weak.
The gym is highly regarded for its excellent facilities and high-end equipment, frequently mentioned as clean, well-maintained and a preferred choice for fitness enthusiasts. This, along with the pool, sauna and spa, enriches the overall guest experience. The pool is generally praised for its size, cleanliness and warm temperature, providing an enjoyable and relaxing environment for guests, especially families.
Parking facilities are generally good with ample space and free weekend parking. However, weekday parking fees and occasional confusion about parking charges and signage are noted.
Overall, Village Hotel Maidstone offers a mostly pleasant stay with its strategic location, clean and comfortable accommodations and excellent gym and pool facilities. While there are areas for improvement, particularly in breakfast quality, room temperature control, internet connectivity and minor housekeeping details, the friendly staff and comprehensive amenities contribute positively to the overall guest experience.
The breakfast experience gets mixed reviews. While many find it lovely with a wide variety of hot and cold options, including fresh baked goods, others feel the temperature and variety of food need improvement. Issues such as cold beans, unappetizing scrambled eggs and limited vegan and gluten-free options were noted, along with organizational challenges leading to delays and long queues.
Dinner generates mixed feedback as well. Some guests enjoy the delicious evening meals, bar food and cozy bar atmosphere, while others criticize the slow service, limited menu choices and high prices. The ambiance can be loud and there are complaints about inadequate vegetarian and gluten-free options.
Rooms at the hotel are generally described as clean, comfortable, modern and spacious with good-sized shower rooms and comfortable beds. However, issues like lack of air conditioning, noise from thin windows and general wear and tear are noted. Despite these challenges, the modern decor and in-room amenities such as large TVs and tea/coffee facilities are well-received.
Cleanliness across the hotel is mostly praised with clean and tidy environments being a common highlight. However, inconsistencies in housekeeping, particularly in bathrooms and specific areas like carpets, are mentioned. There are occasional lapses such as grimy sinks or dusty furniture that detract from the overall experience.
The staff are a standout feature, frequently described as friendly, helpful and polite. Notable employees like Pim, Miranda, Mimi and Jake enhance the guest experience. However, a few guests encounter rude or inattentive staff, especially during peak times.
Wi-Fi service receives mixed reviews. While some guests find it reliable and sufficient for casual use, many report significant issues with connectivity, particularly in rooms and describe the network as unstable or weak.
The gym is highly regarded for its excellent facilities and high-end equipment, frequently mentioned as clean, well-maintained and a preferred choice for fitness enthusiasts. This, along with the pool, sauna and spa, enriches the overall guest experience. The pool is generally praised for its size, cleanliness and warm temperature, providing an enjoyable and relaxing environment for guests, especially families.
Parking facilities are generally good with ample space and free weekend parking. However, weekday parking fees and occasional confusion about parking charges and signage are noted.
Overall, Village Hotel Maidstone offers a mostly pleasant stay with its strategic location, clean and comfortable accommodations and excellent gym and pool facilities. While there are areas for improvement, particularly in breakfast quality, room temperature control, internet connectivity and minor housekeeping details, the friendly staff and comprehensive amenities contribute positively to the overall guest experience.
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Indoor Pool
Pool Lap Lanes
Big
Sustainability Journey
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Summary of reviews
DoubleTree by Hilton Dartford Bridge is celebrated for its strategic location, providing convenient access to major transport routes like the M25 and proximity to shopping destinations such as Bluewater and Lakeside. Its setting near the Dartford Crossing offers excellent connectivity for leisure and business travelers alike. Visitors appreciate the spacious and modern facilities, enhanced by welcoming staff and comfortable accommodations.
The hotel receives positive remarks for its breakfast, with guests enjoying a variety of options including made-to-order omelets and gluten-free choices, all served by attentive staff in a spacious setting. While some improvements are needed, the overall breakfast experience remains favorable. Dinner experiences are mixed; patrons praise the well-presented meals and friendly staff but note limitations in the menu and pricing.
Accommodations at the hotel stand out for their cleanliness, generous size, and comfort, with guests consistently praising the modern decor and restful beds. The staff contributes significantly to the guest experience, often recognized for their professionalism, attentiveness, and thoughtful gestures such as room upgrades.
Spa facilities, including the sauna, jacuzzi, and swimming pool, add to the hotel's appeal. Guests appreciate the relaxing treatments despite occasional concerns about noise and maintenance. The gym is highly regarded for its varied equipment, catering well to fitness enthusiasts.
Overall, the pool offers enjoyable amenities for families, although some guests report challenges with cleanliness and availability. Ample parking is appreciated for its convenience, despite mixed opinions on the cost.
Families find the hotel welcoming, with spacious family rooms and enjoyable pool facilities. Though there are minor organizational issues, the friendly atmosphere compensates, encouraging return visits.
In summary, DoubleTree by Hilton Dartford Bridge garners praise for its accessible location, welcoming staff, and comfortable accommodations. While there are areas for improvement, the hotel's offerings, including breakfast, spa, and fitness facilities, contribute to an overall enjoyable stay.
The hotel receives positive remarks for its breakfast, with guests enjoying a variety of options including made-to-order omelets and gluten-free choices, all served by attentive staff in a spacious setting. While some improvements are needed, the overall breakfast experience remains favorable. Dinner experiences are mixed; patrons praise the well-presented meals and friendly staff but note limitations in the menu and pricing.
Accommodations at the hotel stand out for their cleanliness, generous size, and comfort, with guests consistently praising the modern decor and restful beds. The staff contributes significantly to the guest experience, often recognized for their professionalism, attentiveness, and thoughtful gestures such as room upgrades.
Spa facilities, including the sauna, jacuzzi, and swimming pool, add to the hotel's appeal. Guests appreciate the relaxing treatments despite occasional concerns about noise and maintenance. The gym is highly regarded for its varied equipment, catering well to fitness enthusiasts.
Overall, the pool offers enjoyable amenities for families, although some guests report challenges with cleanliness and availability. Ample parking is appreciated for its convenience, despite mixed opinions on the cost.
Families find the hotel welcoming, with spacious family rooms and enjoyable pool facilities. Though there are minor organizational issues, the friendly atmosphere compensates, encouraging return visits.
In summary, DoubleTree by Hilton Dartford Bridge garners praise for its accessible location, welcoming staff, and comfortable accommodations. While there are areas for improvement, the hotel's offerings, including breakfast, spa, and fitness facilities, contribute to an overall enjoyable stay.
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Sustainability Journey
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Summary of reviews
The Mercure Dartford Brands Hatch Hotel & Spa is a hotel that caters to racing enthusiasts due to its convenient location next to the Brands Hatch race circuit. The hotel offers plenty of parking and is easy to find, creating a positive first impression for visitors. The breakfast experience received mixed reviews with some guests finding it excellent and others disappointed with the quality and service. The dining options also received mixed reviews with some guests enjoying the food while others found it poor quality and limited. The rooms are spacious and comfortable, but some are outdated and in need of maintenance. The cleanliness of the hotel received mixed reviews with some guests finding it clean throughout and others finding it in need of improvement. The staff received mixed reviews with some guests finding them friendly and helpful while others encountered rude and impertinent staff members. The spa facilities received mixed reviews with some guests praising the facilities while others found them in need of refurbishment. The pool facilities also received mixed reviews with some guests enjoying the clean swimming pool and spa area while others encountered issues. The hotel offers family rooms that are spacious and clean, but some guests found the hotel lacking in atmosphere. The quality of beds at the hotel received mixed reviews with some guests finding them comfortable and others struggling with the hardness or discomfort of their bed. Overall, the Mercure Dartford Brands Hatch Hotel & Spa is an all-round decent hotel with mixed reviews.
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Golf
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Summary of reviews
The Grand Burstin Hotel, situated along Folkestone’s picturesque seafront, offers an ideal location that appeals to travelers for its breathtaking harbour views and easy access to local eateries, bars and shops. The hotel’s proximity to the Eurotunnel and Dover ferry terminals also makes it a convenient stopover for Channel crossings. The ample parking options and beautiful coastal paths contribute to making it a memorable base for both relaxing breaks and adventurous explorations.
The breakfast service at The Grand Burstin Hotel receives a mix of feedback with guests appreciating the generous variety and good value for money. The breakfast buffet offers a wide selection, including fresh fruit, cereals and hot drinks, which are generally well-received despite some criticisms about food temperature and occasional chaotic conditions. Overall, it provides a satisfactory start to the day for many visitors.
Dinner experiences at the hotel also attract mixed reviews, although many guests find the meals to be hearty and sensible with notable mentions of the carvery and Sunday lunch. Despite some reports of inconsistent food quality and presentation, the attentive staff and the good value for money enhance the dining experience for a significant number of guests.
The hotel rooms offer spaciousness and often beautiful sea or harbour views, contributing to a comfortable stay for many guests. However, the need for refurbishment, maintenance issues and occasional noise disturbances detract from the overall impression. While some rooms are upgraded and well-equipped, others suffer from outdated decor and cleanliness concerns.
Cleanliness within the hotel does receive varied reviews with some guests noting clean and comfortable rooms while others highlight dirty public areas and worn decor. An overall call for better upkeep and more diligent housekeeping is evident with some areas, such as staircases and corridors, requiring significant attention.
A standout feature of The Grand Burstin Hotel is its friendly and efficient staff. Guests frequently commend the polite and helpful nature of the team across various departments, enhancing the overall positive experience. The reception staff, in particular, are noted for their professionalism and ability to handle issues smoothly.
Free WiFi is available in the lobby and public areas, but in-room WiFi comes at an additional cost and the service quality is inconsistent. Guests appreciate the functional WiFi in communal areas, though they should be prepared for variable service quality in rooms.
The hotel's gym and swimming facilities are appealing to many guests, especially families. The swimming pool and sauna are highlights, despite some areas needing better upkeep. The gym, although somewhat outdated, provides essential fitness amenities and is complemented by commendable gym staff.
Parking at the hotel is another mixed area with some guests finding it safe and reasonably priced, while others experience difficulties finding spots and navigating the limited space, especially during busy periods.
The Grand Burstin Hotel stands out as a family-friendly destination, offering numerous family rooms and a range of entertainment suitable for all ages. These features, coupled with its unbeatable location, make it a preferred choice for many seeking both convenience and a pleasant stay in Folkestone.
The breakfast service at The Grand Burstin Hotel receives a mix of feedback with guests appreciating the generous variety and good value for money. The breakfast buffet offers a wide selection, including fresh fruit, cereals and hot drinks, which are generally well-received despite some criticisms about food temperature and occasional chaotic conditions. Overall, it provides a satisfactory start to the day for many visitors.
Dinner experiences at the hotel also attract mixed reviews, although many guests find the meals to be hearty and sensible with notable mentions of the carvery and Sunday lunch. Despite some reports of inconsistent food quality and presentation, the attentive staff and the good value for money enhance the dining experience for a significant number of guests.
The hotel rooms offer spaciousness and often beautiful sea or harbour views, contributing to a comfortable stay for many guests. However, the need for refurbishment, maintenance issues and occasional noise disturbances detract from the overall impression. While some rooms are upgraded and well-equipped, others suffer from outdated decor and cleanliness concerns.
Cleanliness within the hotel does receive varied reviews with some guests noting clean and comfortable rooms while others highlight dirty public areas and worn decor. An overall call for better upkeep and more diligent housekeeping is evident with some areas, such as staircases and corridors, requiring significant attention.
A standout feature of The Grand Burstin Hotel is its friendly and efficient staff. Guests frequently commend the polite and helpful nature of the team across various departments, enhancing the overall positive experience. The reception staff, in particular, are noted for their professionalism and ability to handle issues smoothly.
Free WiFi is available in the lobby and public areas, but in-room WiFi comes at an additional cost and the service quality is inconsistent. Guests appreciate the functional WiFi in communal areas, though they should be prepared for variable service quality in rooms.
The hotel's gym and swimming facilities are appealing to many guests, especially families. The swimming pool and sauna are highlights, despite some areas needing better upkeep. The gym, although somewhat outdated, provides essential fitness amenities and is complemented by commendable gym staff.
Parking at the hotel is another mixed area with some guests finding it safe and reasonably priced, while others experience difficulties finding spots and navigating the limited space, especially during busy periods.
The Grand Burstin Hotel stands out as a family-friendly destination, offering numerous family rooms and a range of entertainment suitable for all ages. These features, coupled with its unbeatable location, make it a preferred choice for many seeking both convenience and a pleasant stay in Folkestone.
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