InfoSummary of reviewsGalaxy Hotel offers a picturesque retreat set amidst stunning natural surroundings, making it an ideal choice for those seeking tranquility and breathtaking scenery. Nestled by a serene river and a forest and positioned at the foot of a mountain, the hotel provides an atmosphere of peace and fresh air, consistently impressing guests with its quiet and beautiful location.
The breakfast at Galaxy Hotel has generally positive feedback with guests describing it as delicious, plentiful and diverse. The breakfast staff are frequently noted for their friendliness and politeness. Despite some minor logistical issues and suggestions for richer options, the overall sentiment towards the breakfast experience remains satisfactory.
The rooms at Galaxy Hotel garner mixed reviews. Many guests appreciate the spaciousness and comfort, especially the large beds and new furniture. Direct access to the courtyard and pools from some rooms is a notable perk. The hotel staff's niceness and helpfulness further enhance the experience. However, issues with cleanliness and temperature control have been mentioned, suggesting areas for improvement.
Cleanliness is another area with mixed feedback. While many guests commend the cleanliness of the hotel, rooms and pools, there are concerns about consistent hygiene standards, particularly in the bathrooms. Despite these issues, the general sentiment is that the hotel maintains a reasonable level of cleanliness.
Guests often praise the staff at Galaxy Hotel for being polite, kind and very friendly. Their responsiveness and helpfulness contribute significantly to a positive guest experience. Although there are occasional mentions of uninformative or unresponsive staff members, particularly at reception, the overall impression of the hotel's staff remains favorable.
The hotel's pool is a highlight for many guests, appreciated for its warm, mineral-rich water, particularly during colder months. It is described as clean and well-maintained, although there are rare mentions of lapses in cleanliness and a non-functioning Jacuzzi. The warm and heated water ensures a relaxing and enjoyable experience for most guests.
In summary, Galaxy Hotel offers an appealing combination of natural beauty, comfortable accommodations and friendly service. While there are areas that could benefit from improvements, especially in room cleanliness and breakfast logistics, the overall experience at Galaxy Hotel is largely positive, making it a commendable destination for a peaceful getaway. Show more
InfoSummary of reviewsDiva Hotel & Thermal Pool is lauded for its charming and tranquil location amidst a serene pine forest, surrounded by well-maintained gardens and stunning mountainous landscapes. Guests appreciate the quiet and picturesque setting with fresh air and beautiful nature providing an ideal retreat from city life. The proximity to the resort center offers convenient access to nearby attractions, making the hotel an attractive choice for those seeking both adventure and relaxation.
The dining experience at the hotel has garnered favorable reviews, particularly the breakfast and dinner offerings. Guests commend the variety, quality and taste of the meals with breakfast being described as delicious and abundant. The dinner, served warm and well-prepared, also receives positive remarks, although some guests mention the need for more variety to avoid monotony during longer stays. The aromatic coffee, plentiful buffets and commendable chef further enhance the dining experience.
The rooms at Diva Hotel & Thermal Pool present a mix of positive and negative aspects. While guests appreciate the spaciousness and cleanliness, as well as the cozy warmth and beautiful mountain views, the accommodations are in dire need of renovation. Outdated and worn-out furnishings, insufficient heating and lack of basic amenities are common issues reported by guests, alongside occasional severe problems like unpleasant smells and insect infestations.
Cleanliness at the hotel is generally good with warm, cozy and clean rooms being the norm. Regular towel changes help maintain a fresh feel, though dated decor and occasional neglect, such as uncleaned terraces and worn-out carpets, detract from the overall experience. The hotel would benefit from more consistent and comprehensive cleaning routines to address issues like ants and lime-scale covered shower cabins.
The hotel staff are highly praised for their politeness, friendliness and helpfulness. Receptionists, in particular, are noted for their attentiveness, contributing to the hotel's welcoming atmosphere. Although there are isolated comments about slow service and performance issues in the restaurant, the overall sentiment is one of satisfaction with the staff’s attitude and hospitality.
The pool facilities, especially the warm outdoor pool, are a standout feature. Guests enjoy the large and comfortable swimming pool, enriched with mineral-infused water that provides a soothing experience. The picturesque mountain views and the pool's warmth make it a favorite among many visitors. However, inconsistent maintenance and occasional cleanliness issues, along with noise from late-night events, can detract from the poolside experience.
The hotel is family-friendly, offering a homely atmosphere with spacious rooms and various amenities like a children’s pool, billiards and foosball. While some guests raise concerns about the children's pool's cleanliness and safety, many families find it enjoyable. The positive experiences and family-oriented environment contribute to guests recommending the hotel to their family and friends.
In summary, Diva Hotel & Thermal Pool offers a charming retreat with beautiful surroundings, great dining options and friendly staff. However, it requires significant improvements in room maintenance, cleanliness and facility upkeep to fully meet guests' expectations and enhance their overall experience. Show more
InfoSummary of reviewsPark Hotel Fairy is set in a scenic and tranquil location that offers a serene escape with stunning mountain views. The peaceful environment and lush green surroundings provide the perfect setting for relaxation.
Guests rave about the exceptional breakfast and dinner experiences with high-quality and varied buffet options. The food is described as delicious and abundant with special weekend DJ-led events adding an entertaining twist to dinners.
Rooms at the hotel are consistently praised for their cleanliness, spaciousness and comfortable beds. The cozy and stylish designs, combined with delightful forest views, create a welcoming and vibrant atmosphere. Despite isolated issues with mattress comfort and bed weight, the overall impression of the rooms remains positive.
The hotel maintains high standards of cleanliness across all areas, including the well-kept spa facilities and green spaces. The spa is highlighted for its relaxing ambiance and well-maintained amenities, providing guests with a thoroughly enjoyable and hygienic experience.
Guest interactions with the staff are overwhelmingly positive with mentions of their friendliness, politeness and attentive service. A minor instance of unsatisfactory service is overshadowed by the generally fantastic and welcoming staff demeanor.
The hotel’s pools, both indoor and outdoor, receive commendations for their cleanliness and pleasant water temperatures. Guests enjoy the warm, clear waters and appreciate the well-maintained poolside gardens. The indoor pool, noted for its mineral water, offers a comfortable swimming experience year-round.
Families find Park Hotel Fairy a fantastic destination for a relaxing vacation. The quiet and serene environment is ideal for family getaways, despite mixed comments on its suitability for younger children.
In summary, Park Hotel Fairy stands out for its beautiful location, delicious dining options, comfortable rooms, high cleanliness standards, friendly staff and well-maintained spa and pool facilities, making it an ideal retreat for relaxation and family vacations. Show more
