Trademark Hotel, a Member of Design Hotels, receives commendations for its prime location within the Village Market, providing guests easy access to shopping, dining, and entertainment options in Nairobi's notable district. This strategic position makes it highly appealing for both leisure and business travelers, particularly those with activities in the nearby Gigiri area. The hotel delivers an outstanding breakfast experience at the Harvest Restaurant, applauded for its variety, quality, and freshness, further supported by an early start that caters to busy schedules. Guests also enjoy a rich dining experience, highlighting fantastic meals at Harvest and Hero—known for sushi—and an excellent culinary offering at BangBang.
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
PrideInn Azure Hotel Nairobi Westlands is a highly recommended accommodation for both business and leisure travelers, strategically located in the vibrant Westlands area. Guests praise its convenient location, which offers easy access to shopping centers, restaurants, and business districts, making it an ideal choice for exploring Nairobi. The hotel's customer service is often highlighted as exceptional, with staff described as polite, helpful, and attentive, contributing significantly to the overall positive experience.
Dining at PrideInn Azure is a highlight for many visitors, with a varied and plentiful breakfast buffet that includes a delightful mix of options and a touch of Indian cuisine. Dinner receives similar acclaim, especially the flavorful Indian Kebab special and the expertise of the Indian chef. Guests are impressed by the spaciousness and comfort of the hotel's rooms, which are consistently noted for their cleanliness and modern amenities. Scenic views and reliable Wi-Fi further enhance the stay.
The hotel's facilities, including a well-maintained swimming pool and a highly regarded gym, are appreciated for their quality and ambiance. While some guests note minor issues with decor and room expectations, the majority find the accommodations comfortable and well-appointed. The beds are generally praised for their comfort, contributing to restful stays.
Though there are mixed reviews about the Wi-Fi's consistency, many guests find it satisfactory for their needs. The overall environment of the hotel, marked by great dining options and remarkable service, elevates the guest experience beyond its official four-star rating, with many suggesting it deserves a higher classification.
PrideInn Azure Hotel Nairobi Westlands is especially favored by business travelers due to its proximity to business districts and conference facilities. Its atmosphere supports professional needs while maintaining a welcoming and accommodating environment. Overall, the hotel's blend of location, comfort, and service makes it a standout choice in Nairobi.
Mövenpick Hotel & Residences Nairobi receives high praise across various aspects, making it a top choice for visitors to the vibrant city. Its exceptional location is frequently highlighted, offering guests easy access to Nairobi's lively urban environment, including restaurants, bars, and shopping destinations like Westgate Mall, all while maintaining a quiet and safe setting. The strategic placement of the hotel, combined with its spacious and clean accommodations, further enhances its appeal for those seeking a comfortable retreat from the urban hustle.
The breakfast experience at Mövenpick is often deemed a standout feature, with guests lauding the varied, fresh, and delicious offerings likened to a full-scale brunch. The inclusion of breakfast and dinner in the stay arrangement adds convenience and enhances the overall guest experience. The professional and attentive service from the staff during breakfast, served in a pleasant ambiance near the pool, adds to the delight, making it a perfect start to the day.
Visitors are equally impressed by the hotel’s rooms, which are described as spacious, impeccably clean, and designed with a blend of modernity and comfort. Both family suites and junior suites receive commendation, and the panoramic views available from some rooms allow guests to enjoy the urban landscape. Consistent housekeeping excellence ensures a spotless and relaxing environment, contributing to a truly satisfying lodging experience.
Cleanliness throughout the hotel's facilities, including its modern spa, receives high marks from guests, further enhancing the sophisticated and comfortable atmosphere. The staff is another highlight, frequently described as friendly, well-trained, and exceptionally attentive. Their accommodating and courteous service significantly contributes to a pleasant and memorable stay, leaving guests feeling welcomed and well-cared for.
In summary, Mövenpick Hotel & Residences Nairobi is celebrated for its strategic location, delightful breakfast, impeccable rooms, outstanding cleanliness, and exceptional service, delivering a refreshingly clean and sophisticated experience for visitors to Nairobi.
The Crossroads Hotel in Westlands, Nairobi, is a well-regarded choice among travelers due to its prime location and overall value. Nestled in the heart of a lively district, it offers easy access to popular shopping centers, dining spots, and cultural landmarks, making it ideal for guests eager to explore the vibrant city life. The welcoming and efficient staff enhance the guest experience, consistently recognized for their warmth and professionalism. Security is prioritized, with round-the-clock guards ensuring a safe environment.
The hotel's accommodations are often praised for their cleanliness, spaciousness, and modern amenities, providing a comfortable stay. Guests enjoy large rooms with airy windows and exceptionally comfortable beds, contributing to a restful night's sleep. Although some guests point to minor upkeep issues, the hotel maintains a strong reputation for its cleanliness standards.
Breakfast receives mixed reviews; while many appreciate the delicious offerings and friendly service, others suggest improvements in variety and preparation. The WiFi experience varies—stronger in common areas but inconsistent in certain rooms—which could affect business travelers needing reliable connectivity.
Overall, The Crossroads Hotel successfully blends comfort, convenience, and excellent service, making it a recommended choice for visitors to Nairobi seeking both value and accessibility.
Joy Palace Hotel, situated in the vibrant heart of Westlands, Nairobi, is frequently chosen by travelers for its strategic and convenient location. The hotel is close to various attractions, including popular restaurants, bars, and shopping centers, providing a superb base for both leisure and business visitors. Guests are particularly appreciative of the hotel's prime, safe, and quiet environment, which ensures a comfortable stay.
The breakfast service, while included in the stay, has received mixed feedback. Despite some comments on its simplicity and lack of variety, it is noted for its taste, with options like omelettes, sausage, and toast. For early risers or those departing early, breakfast to-go options are a valued inclusion. Dinner at the hotel's restaurant generally receives positive remarks, especially for the quality of food, although some mention slow service and limited menu options.
Accommodation at Joy Palace Hotel is characterized by its spacious and clean rooms, delivering good value for money. Guests commend the professional and friendly staff, who contribute significantly to a positive experience by being kind, accommodating, and attentive to guests' needs. The cleanliness across the hotel is consistently praised, with rooms well maintained and necessary amenities provided.
WiFi service and the quality of beds receive varied reviews. While many find the internet connection stable and free, there are reports of weak signals in certain areas. Beds are often described as large and comfortable, though some guests mention issues with mattress comfort and outdated bed linens.
Overall, Joy Palace Hotel presents itself as a straightforward and budget-friendly option, with highlights including a central location, commendable cleanliness, and an exceptional staff service, making it a compelling choice for travelers visiting Nairobi.
Royal Canaan Nairobi Hotel is well-regarded for its strategic location, offering guests convenient access to Nairobi's lively city center, Westlands, and nearby amenities. The hotel's setting in a safe and clean area makes it an ideal base for both urban exploration and business trips, with supermarkets, shopping centers, and a variety of dining options within easy walking distance. Complementary features such as massage services, a well-regarded restaurant, and a pleasant pool enhance the comfort and convenience of a stay here.
The hotel receives mixed reviews regarding its breakfast offerings, with several guests appreciating the variety and deliciousness of the food, while others suggest there is room for improvement in the selection and service quality. Experiencing breakfast during early hours appears to yield the best results.
Rooms at the Royal Canaan Nairobi Hotel are particularly praised for their spaciousness, cleanliness, and comfort, with air conditioning and water facilities contributing to a positive stay. While some areas show signs of wear, the overall impression is of a pleasant, well-kept environment.
Cleanliness of the hotel receives varied feedback, emphasizing nicely done rooms and bathrooms, although there are concerns regarding room carpets and inconsistent cleaning frequency during extended stays. Improvements on water pressure and temperature control in showers could enhance the experience further.
The staff at Royal Canaan Nairobi Hotel earn high marks for their warm, friendly, and professional demeanor. Guests note the team's dedication in making everyone feel safe and well-cared-for, with their exceptional service significantly enriching the overall experience. Their welcoming personalities and attentiveness to guest needs, including safari organization, create a positive and inviting atmosphere throughout the hotel.
La Maison Royale, situated in Nairobi's Westlands area, is celebrated for offering an ideal location for travelers seeking convenience and security. The hotel's proximity to popular attractions, such as the National Museum and bustling shopping and dining options, allows guests to enjoy the vibrant city life while retreating to a quieter, more serene environment. This makes it a preferred choice for both business and leisure visitors.
The breakfast service at La Maison Royale is a standout feature, consistently receiving high praise for its variety and quality. Guests enjoy a diverse buffet that includes American and Kenyan dishes, fresh smoothies, and superb coffee, all while taking in stunning views from the rooftop terrace. Dinner offerings also receive positive mentions, although there is some room for improvement in the ambiance and operation hours of the restaurant.
Rooms at the hotel are often noted for their spaciousness and modern decor, delivering a comfortable environment underlined by the availability of air conditioning and cozy beds. Despite occasional maintenance issues, most visitors appreciate the cleanliness and attention to detail that characterizes their experience.
The staff at La Maison Royale are a cornerstone of the hotel's appeal, frequently lauded for their exceptional service and hospitality. From reception to dining services, guests are welcomed by friendly faces eager to assist and accommodate special requests, making the stay memorable and personalized.
While guests appreciate complimentary WiFi, experiences vary due to inconsistent connectivity, particularly in certain areas of the hotel. Similarly, the gym facilities, although well-equipped, are described as needing better upkeep and maintenance to fully meet guest expectations.
Overall, La Maison Royale offers a comfortable stay marked by excellent location, commendable breakfast, friendly staff, and cozy beds, all contributing to a rewarding experience in Nairobi despite some areas needing refinement.
Yaya Hotel & Apartments in Nairobi is highly praised for its exceptional location, seamlessly integrated with the Yaya Mall, offering guests unmatched convenience and accessibility to a variety of stores, restaurants, and essential services. This central positioning makes it an ideal choice for both leisure and business travelers, providing a secure and clean environment with spacious accommodations serving as a perfect base for exploring the vibrant city.
The hotel offers a unique and flexible breakfast experience by leveraging its proximity to the mall. Guests can either explore diverse breakfast options within the mall or opt for convenient breakfast delivery from nearby restaurants, ensuring a satisfying start to the day. The recently renovated rooms are well-appointed, modern, and beautifully furnished, consistently noted for their cleanliness, spaciousness, and inviting ambiance. Equipped with comprehensive modern amenities, the rooms cater to a range of needs, from individual travelers to large families.
Yaya Hotel & Apartments is renowned for its friendly, professional, and attentive staff who enhance the overall guest experience with their exceptional service. The staff’s hospitality is a standout feature, creating a welcoming atmosphere where guests feel at home and valued. The impressive swimming area with a large lap pool and kid-friendly options provides a serene retreat for relaxation and socializing, adding to the hotel's appeal.
Overall, the combination of a prime location, high-quality accommodations, exceptional cleanliness, and outstanding service makes Yaya Hotel & Apartments a top recommendation for visitors to Nairobi seeking comfort and convenience.
The Concord Hotel & Suites in Nairobi consistently impresses guests with its strategic location in the Parklands area. Its convenient access to restaurants, shopping centers and embassies makes it a preferred choice for business and leisure travelers alike. While not in the city center, its well-connected transport options and the peaceful, secure neighborhood offer a tranquil stay with easy reach to Nairobi's vibrant city life.
Guests generally enjoy the breakfast, which is frequently described as amazing and delicious, featuring a variety of local and international options. Friendly staff and good food quality enhance the experience, though some guests feel the variety and freshness could be improved to meet 5-star expectations.
Dining at the hotel is well-received with two on-site restaurants offering Chinese and Indian cuisine. The Chinese restaurant, in particular, stands out for its delicious offerings. Positive feedback also extends to room service, although there are occasional comments about inconsistent food quality and service delays.
The spacious, comfortable and clean rooms at The Concord Hotel & Suites are often commended with many guests appreciating the amenities and the overall room conditions. Although some areas need modernization, the rooms' impressive size and cleanliness provide a satisfying stay.
Cleanliness across the hotel receives mixed reviews. Many guests praise the well-maintained and clean rooms, daily housekeeping and overall hygiene. However, some parts of the hotel, such as common areas and certain bathrooms, were noted to need better maintenance.
The staff at The Concord Hotel & Suites are frequently highlighted for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere. Specific staff members are often mentioned for their exceptional service, ensuring guests feel well-cared for throughout their stay.
Wi-Fi service at the hotel is adequate for most guests' needs, although there are occasional concerns about speed and reliability.
The hotel's spa is a standout feature with many guests enjoying the relaxing treatments and clean facilities, despite some feedback regarding service efficiency.
The gym, despite its small size, is well-equipped and appreciated by guests for its cleanliness and the presence of a trainer, adding to the fitness experience.
While the pool area is generally enjoyed by guests, some mention that it is small and in need of an upgrade. Nonetheless, the overall experience, including the spa and pool suite, is described as wonderful.
The Concord Hotel & Suites is also highly regarded as a family-friendly destination, offering spacious and clean accommodations, ample activities for children and attentive staff, making it a delightful choice for family getaways.
The beds are particularly praised for their comfort, contributing significantly to a great sleep experience for guests.
Finally, the hotel is well-suited for business travelers with excellent business services and facilities, including a well-equipped business center and meeting rooms, ensuring a productive stay for professionals.
Overall, The Concord Hotel & Suites delivers a strong guest experience through its strategic location, comfort, cleanliness, friendly staff and amenities, making it a popular choice for various types of travelers.
Villa Rosa Kempinski is a perfect blend of European luxury with exceptional Kenyan hospitality. Entertain your tastebuds with the multiple restaurants serving Italian, Chinese, Levantine cuisines and more.
Summary of reviews
Villa Rosa Kempinski is a luxurious and top-rated hotel located in the heart of Nairobi. Guests praise its great location which is close to downtown, the airport and social activities. The breakfast is a standout feature with an incredible variety and quality of food, including vegan options. The rooms are beautifully decorated with vintage style furniture and although some may need upgrades, they are clean and well-furnished with high-quality amenities. The hotel is highly recommended for its cleanliness with COVID-19 protocols strictly observed. The staff is exceptional, providing great customer service and going above and beyond to ensure guests have an amazing stay. The spa facilities are breathtaking with a lovely pool and sauna facilities that exceeded guests' expectations. The pool area is also a lovely spot for guests to relax and unwind. The beds receive varying opinions, but overall they are comfortable and cozy. In summary, Villa Rosa Kempinski is a true gem and one of the best hotels in Nairobi, providing exceptional facilities, remarkable services and a top-notch experience.
The Radisson Blu Hotel & Residence Nairobi Arboretum is a fantastic choice for travelers who appreciate a serene and green environment. The hotel's location next to Arboretum Park provides a fantastic view and a peaceful atmosphere, making it an ideal location for business meetings or leisure getaways. The breakfast buffet had something for everyone with fresh fruit, natural juices, sushi and pastries proving popular. The hotel boasts of lovely and comfortable rooms that are spacious and clean with some even overlooking the swimming pool. The staff is exceptional, providing outstanding service and making guests' stay memorable. The pool area is a great place to relax and unwind and the beds are incredibly comfortable, ensuring a pleasant accommodation overall. The hotel provides an exceptional level of service and security measures, making it one of the best in terms of customer care and quality service. Overall, the Radisson Blu Hotel & Residence Nairobi Arboretum is a five-star experience that guests strongly recommend.
The Swiss Lenana Mount Hotel in Nairobi is lauded for its favorable location, offering a balance between convenience and tranquility. Situated near the city center in a quiet and safe neighborhood, it provides easy access to key areas while ensuring a peaceful retreat for its guests. The rooftop views and the friendly demeanor of staff further enhance the experience.
Breakfast at the hotel is highly praised for its variety and flavor, catering to both Western and Kenyan tastes with options for freshly prepared dishes. Guests find the buffet excellent, enjoying a wide array of foods from fruits and pancakes to traditional porridge. The cheerful and helpful staff at the breakfast service add a positive touch to the dining experience.
Dinner receives positive feedback for food quality, although wait times can be long and the menu leans heavily towards Chinese cuisine, which may not suit everyone's palate. Despite these minor issues, the meals are generally well-received.
Rooms at the hotel are appreciated for their comfort, spaciousness and cleanliness. The modern design and amenities like mini fridges, tea and coffee facilities and hygiene kits are valued by guests. The beds, while receiving mixed reviews on firmness, are often noted as comfortable. Guests particularly enjoy the panoramic city views from deluxe rooms with floor-to-ceiling windows.
The hotel maintains a high cleanliness standard with the housekeeping staff receiving commendations for their friendliness and efficiency. Some areas, such as common spaces and the pool, occasionally fall short, but overall, the property is clean and well-maintained.
The staff at Swiss Lenana Mount Hotel are a highlight, consistently praised for their friendliness, professionalism and attention to detail. Specific staff members are often noted for their exceptional service, contributing to a welcoming and accommodating atmosphere.
The WiFi service presents a mixed experience with some guests finding it adequate, while others report significant connectivity issues. Similarly, the pool, despite its appealing rooftop location, is often criticized for its cleanliness and water temperature, leaving some guests disappointed.
Overall, the Swiss Lenana Mount Hotel stands out for its convenient location, excellent breakfast offerings, comfortable rooms and exceptional staff, making it a highly recommended choice for travelers seeking a pleasant stay in Nairobi.
Glee Nairobi, a Preferred LVX Hotel, emerges as an exquisite retreat for travelers seeking a blend of tranquility, luxury, and exceptional service. Strategically located outside Nairobi's bustling center, the hotel offers a serene environment perfect for family staycations, seamlessly combining seclusion with proximity to key attractions and the Village Market Shopping Centre. Guests appreciate the hotel's peaceful surroundings, which are ideal for various events and exploring Nairobi, while any location-related concerns are adeptly resolved by the hospitable staff.
The breakfast at Glee Nairobi receives considerable praise for its variety and quality, featuring a generous buffet that caters to diverse tastes. Guests highlight the early start time and commendable service, further enriching the dining experience, despite minor mentions of menu limitations and freshness issues in savory options.
Rooms at Glee Nairobi are lauded for their luxurious and comfortable ambiance, with guests enjoying spacious accommodations adorned with modern and thoughtful decor. The inviting atmosphere, complemented by beautiful views and amenities like showers and bathtubs, makes for a distinguished and memorable stay. Cleanliness is a hallmark of the hotel, with guests admiring the immaculate environments and modern aesthetics, creating a warm and tidy atmosphere enhanced by a friendly staff.
The staff at Glee Nairobi is notable for their friendliness and professionalism, making a significant impact on guests' experiences. Recognized for their exceptional hospitality and dedication to customer care, team members like Joan, Sylvia, Pitu, and William receive individual praise for enhancing the stay with their attentiveness. Despite minor communication issues, guests consistently value the staff’s efficiency and willingness to exceed expectations.
Overall, Glee Nairobi, a Preferred LVX Hotel, stands out as a premier destination, offering a harmonious blend of location, luxurious accommodations, cleanliness, and top-tier service, crafting an unforgettable experience for travelers.
The Sarova Panafric Hotel, Nairobi Upper Hill in Nairobi offers guests a prime location to explore the city with easy access to the city center, making it a great option for business and leisure travelers alike. Guests are impressed with the hotel's cleanliness and attention to detail, particularly in their recently renovated rooms. The hotel staff is accommodating, friendly and provides exceptional customer service with particular mentions to Agnela, Benson, Nickson, Christine and Moren. Guests also rave about the hotel's spa facilities, especially the sauna, steam room and massage services with special mention to Caroline. The pool area is clean and beautiful with some guests describing it as fantastic and stunning and the Sunday brunch vibe being particularly enjoyable for some guests. While the breakfast options received mixed reviews, the buffet is impressive and the restaurant's outdoor patio is beautiful. The hotel is a great choice for visiting business professionals, but remote workers may find it hard to find a suitable working environment. Overall, guests report being blown away by the hotel's hospitality and professionalism, making their stay a memorable one.
Experience a retreat from city life in the haven of Nairobi Serena Hotel. Nestled among lush gardens at the edge of the Nairobi central park, the Serena hotel offers 5 star service, gastronomic restaurants, and luxurious spa services.
Summary of reviews
The Nairobi Serena Hotel is a top choice for those seeking a luxurious and comfortable stay in Nairobi. Guests consistently comment on the lovely, clean and well-maintained rooms with comfortable beds and great amenities. The hotel's great and convenient location is also a big selling point with easy access to Nairobi's central business district, shopping areas and other attractions on foot. The breakfast is a real highlight for guests with great food, plentiful options and overall quality of the breakfast buffet. The exceptional service and friendly staff are highly praised by guests with the staff members described as professional, attentive, caring and polite. The pool is also a great place to unwind and cool off with guests raving about its beauty and the option to dine and drink poolside. Overall, the Nairobi Serena Hotel is an excellent choice for those looking for a clean, comfortable and relaxing stay in Nairobi.
Categories
Sustainability Journey
Spa
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 36 hotels in and around Kiahuria