The Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Апартаменты на набережной 15 этаж, located on the 15th floor of the Grand Alatau complex, offers a commendable stay with its prime city-center location. The proximity to the Ishim River waterfront, public transport, cafes, restaurants, parks and green spaces makes it a convenient choice. The central location provides easy access to various attractions and ensures that guests can enjoy scenic views and vibrant neighborhood life.
Rooms at the apartments impress with their warmth, cleanliness and modern design. High ceilings, substantial balconies with magnificent panoramic views and essential amenities such as mini kitchens, smart TVs and toiletries contribute to a comfortable stay. Each room is well-appointed with ample furniture and soft beds. Minor maintenance issues like torn wallpaper do not overshadow the overall positive quality and fair pricing. Double glazing ensures a quiet environment and the large glazed balconies offer a perfect spot to enjoy morning coffee.
Cleanliness is a highlight with guests frequently acknowledging the immaculate condition of the apartments. The overall upkeep is excellent, making the apartments clean, cozy and convenient. The spaciousness further elevates the appeal. The feedback generally emphasizes the spotless condition and praises the friendly staff, who contribute significantly to the welcoming atmosphere.
The staff at Апартаменты на набережной 15 этаж receive consistent acclaim for their friendliness and helpfulness. Described as polite, accommodating and responsive, the receptionists and administrators ensure a smooth check-in process and are quick to provide assistance and information. The positive interaction with staff adds to the overall satisfaction of guests.
Beds at the apartments are noted for cleanliness and the coziness of their setting. The presence of large double blankets and clean, fragrant bedding enhances the comfort for many guests. While most find the beds comfortable with good quality mattresses, discrepancies exist with some guests experiencing discomfort due to softness, lumpiness or outdated materials. Nonetheless, the overall cleanliness and cozy atmosphere of the beds remain strong points.
In summary, Апартаменты на набережной 15 этаж offers an excellent blend of convenience, comfort and stunning views, making it a preferred choice for visitors seeking a clean, cozy and centrally-located stay with friendly and efficient staff.
Hotel Duman enjoys a prime city-center location, earning widespread praise for its proximity to key attractions, public transportation and vibrant dining and shopping options, making it a top choice for both business and leisure travelers. Guests often laud the hotel's spacious and comfortable rooms, noting the beautiful city views and soundproof interiors which contribute to a relaxing stay.
The breakfast offerings at Hotel Duman receive generally positive feedback. Guests appreciate the hearty and varied buffet, the option for room delivery and the attentive breakfast staff. Although there are areas for improvement, such as the need for more variety and better food warmers, the overall breakfast experience is satisfying.
Dining at the hotel is a mixed experience with many guests enjoying delicious and filling meals and the polite service at the lobby bar. However, there are occasional complaints about service delays and food mix-ups, indicating room for improvement in restaurant efficiency.
When it comes to cleanliness, the feedback is somewhat mixed but leans towards the positive. Many guests find the rooms to be clean and comfortable with daily housekeeping maintaining standards. Nevertheless, some inconsistencies in room cleanliness and maintenance issues, such as worn-out furniture and smell, have been noted.
The hotel's staff often receive high marks for their friendliness, attentiveness and efficiency. Although there are occasional critiques regarding unresponsive service or miscommunication, the overall sentiment is that the staff are accommodating and willing to assist.
Wi-Fi service at Hotel Duman is generally reliable with many guests noting strong in-room connectivity. However, some reports of weak or slow internet indicate inconsistencies in service quality.
Hotel Duman’s spa facilities are well-received with numerous guests enjoying the sauna, hammam and pool. Despite some noted maintenance issues like the need for more thorough clean-ups, the spa remains a popular feature.
The gym is praised for its good equipment and accessibility, though some guests mention occasional closures and the lack of amenities like towels.
The hotel's swimming pool is a favorite among guests, particularly families, who appreciate its size and clean water. However, overcrowding and inconsistent water temperatures are occasional issues and the pool being part of a public sports center sometimes affects the experience.
Hotel Duman is particularly recommended for families, thanks to its child-friendly amenities such as a children's oceanarium, water park and nearby recreational parks. The environment caters well to young guests, ensuring a memorable stay for families.
The comfort of the beds at Hotel Duman is frequently highlighted with many guests praising the spacious and cozy sleep experience. However, there are sporadic complaints about bed quality, pointing to occasional wobbly or sagging mattresses.
Overall, Hotel Duman offers an appealing stay with its excellent location, hospitable staff and family-friendly amenities, despite some areas needing attention regarding maintenance and service consistency.
Aisha Bibi Hotel & Spa receives consistently positive feedback across multiple categories from its guests, significantly enhancing its reputation as a top-tier hospitality destination. The hotel's favorable location in a peaceful residential area, yet close to the city center, provides guests with a tranquil retreat without forgoing convenience. This ideal setting, along with easy access and on-site parking, is particularly appreciated by those traveling by car. The elite and cozy atmosphere, coupled with nearby dining options, adds to the overall charm.
The breakfast at Aisha Bibi Hotel & Spa is a standout feature, garnering high praise for its diversity and deliciousness. Guests enjoy a luxurious and hearty start to their day, highlighted by the excellent buffet with varying hot dishes and salads. The terrace setting for breakfast further enhances the experience. Despite minor criticisms, the broad and tasty selection of breakfast options ensures satisfaction.
Dinner at the hotel also receives commendable reviews. The restaurant is noted for its well-prepared national cuisine, generous portions and scenic top-floor location offering great views. The affordability and quality of dinners, along with swift room service, make dining at the hotel a pleasant experience.
The rooms are another strong point, lauded for their cleanliness, spaciousness and modern amenities, including private kitchens and large refrigerators. Daily meticulous housekeeping, comfortable furnishings and immediate room readiness contribute to a seamless stay. The friendly, attentive staff add an extra layer of comfort, ensuring guests feel welcome and well-cared for.
Cleanliness throughout the hotel is impeccable with spotless rooms and fresh linens consistently maintained by the proficient housekeeping staff. The staff's exceptional service and courteous demeanor, especially the reception team, enhance the overall guest experience.
Free WiFi at the hotel is generally reliable, allowing guests to stay connected easily. Although some encountered occasional slow connections, the positive aspects of the accommodations largely mitigate these issues.
The hotel’s spa is frequently highlighted as a significant attraction. Guests relish the excellent facilities, including a warm, saltwater pool, hammam, sauna and steam rooms. Despite being closed on Mondays and occasional maintenance disruptions, the spa's relaxing atmosphere is a major draw.
The pool facilities receive high marks for their cleanliness, warmth and tranquil environment, especially when enjoyed early in the morning. Though occasional slipperiness and brief closures for renovation are noted, these minor concerns do not detract from the overall positive impact of the pool and spa amenities.
Finally, the beds at Aisha Bibi Hotel & Spa are widely praised for their comfort, contributing to restful nights. With a range of mattress options and blackout curtains enhancing the sleep experience, guests generally report a pleasant and comfortable rest.
In summary, Aisha Bibi Hotel & Spa excels in providing a peaceful, clean and comfortable environment with excellent dining, outstanding spa facilities and exceptional service, making it a highly recommended destination for travelers.
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
The Rixos President Hotel Astana is a luxurious five-star hotel located in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. Guests have raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The breakfast receives overwhelmingly positive reviews with guests describing it as exceptional, fantastic and delicious with a great variety of options. The lobby dinner is also praised for its delicious taste with a variety of dishes. The staff receives high praise for their attentiveness and professionalism with guests appreciating the warm and welcoming atmosphere created by the hotel's staff. The hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food. The spa is exceptional and was praised by many guests with the pool being a standout feature. The hotel is a great choice for families with guests raving about the hotel's suitability for family holidays. The Rixos President Hotel Astana is a truly exceptional place to stay, perfect for discerning guests who appreciate a high level of service and amenities.
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.