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Summary of reviewsDormy Inn Premium Otaru is highly praised for its exceptional location, situated directly in front of Otaru JR Station. This prime positioning offers easy access to nearby attractions such as canals, markets, shops and eateries, making it a convenient base for sightseeing. Guests also appreciate the nearby amenities including a Don Quijote store and Sankaku Market and the strategic location opposite the bus terminal enhances connectivity for exploring further destinations.
The hotel's breakfast is a standout feature, offering a sumptuous buffet that includes fresh seafood like sashimi and salmon roe, along with a variety of Japanese and Western dishes. Many visitors commend the luxurious and diverse selection, despite noting that the breakfast area can sometimes be crowded and pricey. Additionally, the complimentary late-night dining options, including delicious ramen and soba served in the evening, along with free ice cream and Yakult after enjoying the hot springs, add a comforting and homely touch to the stay.
While rooms at Dormy Inn Premium Otaru are consistently described as clean and well-maintained, they are often noted to be small and somewhat outdated. The retro Taisho-Showa style decor and functional amenities are appreciated by some, though issues like dim lighting and lack of sufficient charging outlets are occasionally mentioned. Cleanliness throughout the hotel, including the onsen facilities, is generally high but can sometimes fall short in specific areas.
Guests frequently highlight the friendliness and helpfulness of the staff, who provide smooth and welcoming service. Although there are a few reports of less enthusiastic service, the overall sentiment is positive, particularly regarding the staff's ability to communicate in English and their prompt assistance with various needs.
The hotel's WiFi service is lauded for its stability and speed, though some guests experience occasional connection issues. Parking options, while secure and convenient, come at a relatively high cost and can be challenging to locate. The beds receive mixed reviews with high praise for the pillows but concerns about the size and comfort of the mattresses.
In summary, Dormy Inn Premium Otaru combines exceptional location and a delightful culinary experience with comfortable amenities and friendly service. Although the rooms and certain facilities may benefit from updates, the overall value for money and conveniences such as proximity to transportation and key attractions make it a preferred choice for many travelers.
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