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Summary of reviewsPlum House Otaru is highly regarded for its excellent location, offering guests the advantage of exploring Otaru's attractions, such as the famed Otaru Canal and bustling shopping district, all within walking distance. This accommodation provides guests with a peaceful haven, despite being near lively areas, contributing to restful nights and a convenient stay. Guests appreciate the clean facilities, the warm hospitality of the friendly hosts, and the availability of parking, which enhances their overall experience.
The breakfast at Plum House Otaru is a delightful experience, characterized by a mix of Japanese home-style and international elements. Although simple, the breakfast is consistently praised for its flavorful offerings and charming setting, contributing to a pleasant start to the day. The friendly and accommodating host adds to the personal touch, making the meal memorable despite calls for more variety.
Rooms at the hotel blend traditional Japanese aesthetics with modern comfort, featuring tatami mats and cozy futons. Guests commend the spacious, exceptionally clean spaces, ensuring a comfortable stay. While some note the compact size of the bathrooms, the availability of a large, pleasant bathhouse compensates for this aspect. Minor issues like soundproofing and storage space arise, but are generally overshadowed by the inviting and cozy atmosphere enhanced by complimentary refreshments and welcoming staff fluent in multiple languages.
Cleanliness is a standout feature of Plum House Otaru, with guests frequently praising its immaculate condition. The accommodation is described as a tidy retreat, complementing its serene Japanese-style courtyard. Although occasional minor cleanliness concerns are noted, the overall impression remains overwhelmingly positive, providing guests with a hygienic and comfortable environment.
The staff at Plum House Otaru receive high praise for their friendliness, attentiveness, and multilingual capabilities, fostering a warm and inviting atmosphere that enhances the guest experience. The owner, in particular, is often highlighted for his personal touch and assistance, adding to the hotel's charm.
While some guests experience challenges with the Wi-Fi, noting slow speeds and weak signals in certain areas, the service is generally sufficient for basic internet use. Parking is appreciated for its convenience, although limited spaces and narrow navigation present occasional challenges.
The beds at Plum House Otaru are noted for their comfort, contributing to quality sleep, and are recognized for the inviting nature of their Japanese mattresses and tatami style setup. While a few guests mention discomfort with certain bedding options, the overall sleeping experience remains favorable.
In summary, Plum House Otaru offers great value for money with its pleasing blend of cultural authenticity and modern amenities. Despite some minor critiques concerning compact bathrooms, limited parking, and Wi-Fi, the exceptional service, cleanliness, and comfortable accommodations make it a preferred destination for travelers seeking an enriching stay in Otaru.
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