InfoSummary of reviewsUCHI Living Stay Otaru Suitengu offers a commendable lodging experience, highly praised for its prime location near key Otaru attractions like the Otaru Canal, Sakaimachi Street and the music box museum. Despite some challenges with its uphill positioning and narrow access roads, the tranquil enclave provides a serene escape with free parking adding to its appeal.
Guests frequently applaud the hotel's spacious, well-equipped rooms that comfortably accommodate families and larger groups. The rooms are meticulously clean, featuring thoughtful decorations and essential amenities such as washing machines, cooking facilities and drying spaces. The separate bedrooms and designated areas for relaxation and socializing enhance the comfort, making the lodging ideal for both short and extended stays.
The overall cleanliness of the property aligns with guest expectations, making stays both relaxing and pleasant. The hotel's convenient location near old streets and supermarkets further enhances its appeal. Check-in procedures are noted as hassle-free with clear instructions provided, contributing to a smooth and enjoyable experience.
The staff at the hotel receive favorable reviews for their friendliness and prompt, excellent assistance. The self-check-in system is appreciated for its convenience and the staff's proficiency in English facilitates easy communication. Minor issues with communication or access instructions are considered exceptions.
Parking, though not perfect, is valued for its availability. While navigating the primary lot can be challenging due to steep, narrow access and occasional potholes, alternative options like Carpark B offer satisfactory solutions. Despite these challenges, the advantageous location allows guests easy access to the city center.
Families and groups particularly appreciate the comforts provided by UCHI Living Stay Otaru Suitengu. The accommodations cater to larger groups, offering a cozy, home-like atmosphere with all necessary amenities. The check-in process is streamlined, ensuring a smooth arrival and the comfortable beds contribute to a restful stay, despite a few mixed opinions on bed sizes and firmness.
Overall, UCHI Living Stay Otaru Suitengu is well-regarded for its practical, comfortable and clean accommodations, making it an excellent choice for families, groups and those looking to explore Otaru with ease and comfort. Show more