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Summary of reviewsPassgo Digital Airport Terminal 3 Soekarno Hatta, located within Terminal 3 of Soekarno-Hatta International Airport, provides an exceptionally convenient option for travelers with early flights, layovers or long transits. The hotel's strategic location, just minutes from check-in counters, boarding gates and food courts, allows easy access to both domestic and international flight zones, significantly reducing the stress of navigating the busy airport. Guests appreciate the ability to relax between flights without needing to leave the airport, making it highly recommended for its excellent accessibility and convenience.
The rooms at Passgo Digital Airport Terminal 3 Soekarno Hatta offer a unique and comfortable transit experience. The spacious and cozy capsules, despite their compact design, are equipped with essential amenities like electricity plugs, adjustable lighting, TV, air conditioning and USB ports. Cleanliness within the capsules is a recurrent highlight with provisions like bottled water, slippers, towels and blankets enhancing the convenience. Though the capsules can be sound-permeable, requiring earplugs for undisturbed sleep, they generally provide a comfortable and novel stay for travelers. The sci-fi, futuristic design of the hotel adds a fun dimension to the experience.
Cleanliness is a mixed bag at the hotel with the capsule pods and rooms being praised for their neatness and well-maintained state. However, the shared bathroom facilities receive criticism for inconsistent cleanliness with reports of dirty conditions, clogged drains and unpleasant odors. While the sleeping areas are well-kept, the shared bathrooms could benefit from more regular maintenance to meet guest expectations.
The hotel staff are consistently commended for their friendly and accommodating demeanor. Guests value the efficient and knowledgeable service with staff going the extra mile to assist with bookings and flight transfers. The professionalism and exceptional English-speaking skills of the staff contribute to a positive and welcoming atmosphere, significantly enhancing the overall travel experience.
Wi-Fi services at Passgo Digital Airport Terminal 3 Soekarno Hatta are frequently praised for their reliability and speed. Guests report very good internet connections with strong, stable signals. The availability of multiple options for accessing the internet, including secured routers and cable modems, adds to the convenience. Despite some areas having limited power outlets, the overall internet experience meets and often exceeds guest expectations.
The beds and sleeping pods receive mixed reviews, but the majority highlight positive aspects such as clean linens, comfortable mattresses and a cozy atmosphere. Cleanliness is consistently praised with well-maintained beds and pods enhancing the restful experience. Though some guests note that insulation could be better to reduce noise disturbances and that some mattresses and pillows might be thin, overall, the hotel provides a satisfactory rest stop for travelers needing minimalistic and functional accommodations.
In summary, Passgo Digital Airport Terminal 3 Soekarno Hatta stands out for its unparalleled location within Terminal 3, providing a practical and comfortable solution for travelers at the heart of the airport. The combination of convenience, unique capsule design, friendly staff and reliable Wi-Fi makes it a highly recommended choice for those in need of a quick and comfortable stopover.
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