Info
Summary of reviewsFelicity Business Hotel in Taichung is renowned for its prime location, strategically situated in the city center. This accessibility allows guests to easily explore local attractions, such as the bustling night market, and offers proximity to institutions like China Medical University. The hotel's accessibility, combined with comfortable accommodations, helpful staff, and available parking, makes it a favorable choice for visitors, offering convenience for both business and leisure travelers.
Guests have mixed reviews about the breakfast offerings, with some appreciating the variety of both Chinese and Western options, including delicious congee. However, others note that the selection and quality could be enhanced, citing issues with replenishment and occasional lack of inclusion in some bookings. Despite the proximity of numerous breakfast shops nearby, improved on-site offerings would enhance guest experiences.
The rooms at Felicity Business Hotel are spacious and provide a sense of comfort, with large beds and well-lit space contributing to a pleasant atmosphere. While guests admire the tidiness and cleanliness, the rooms are noted for having outdated facilities that require updates, such as issues with mold and odor. The noise and aesthetic concerns with sound insulation, especially for rooms facing the road, are partially offset by reasonable pricing and ample space.
Cleanliness presents a mixed bag; while the rooms are clean and the beds comfortable, there are mentions of improvements necessary in maintaining consistent hygiene standards across all areas of the hotel. Issues such as dust, stains, and unfortunate odors appear in reviews, suggesting further attention is needed, particularly in bathrooms.
The staff are highly praised for their friendly and attentive service, contributing significantly to the hotel's positive reputation. Guests appreciate the welcoming environment established by staff across various departments, with front desk services receiving particular commendation for their courteousness and willingness to assist. Exceptions to the generally positive service are rare, pointing to committed efforts from the recently renovated hotel to improve guest experiences.
Parking is a convenient feature appreciated by guests traveling with vehicles, though it is limited in space and sometimes incurs fees. The layout can also be challenging, particularly during peak periods when availability is strained.
Regarding bedding, the hotel receives favorable feedback for its comfortable, firm mattresses, particularly appealing to business travelers needing restful sleep. However, some guests find the design, such as combining two single beds, less comfortable, noting issues with support and movement disturbance.
Overall, Felicity Business Hotel provides a conveniently located and comfortable experience, bolstered by exceptional service despite some noted areas for improvement in facilities and breakfast offerings.
Show moreRead review summaries for all categories
Categories
