Info
Summary of reviewsHotel Nueva Plaza, situated close to Santander Airport and just a 10-minute drive from Santander city, provides an excellent base for travelers seeking convenience and accessibility. The hotel's location in the quiet and residential neighborhood of Maliaño Bajo ensures a peaceful stay despite being on a busy road with the added benefit of proximity to local amenities such as supermarkets, pharmacies, bars and restaurants. Guests also appreciate the easy access to attractions like Cabarceno Park and the ethnographic center of Cantabria, as well as a bus stop right in front of the hotel for smooth connectivity to Bilbao, Oviedo and city areas.
The rooms at Hotel Nueva Plaza receive high marks for cleanliness and spaciousness. Guests enjoy the comfort of large rooms, some featuring modern amenities like jacuzzis, mini fridges and hairdryers. Decorated beautifully and recently renovated, the rooms offer a tranquil environment for a restful stay. Although not all rooms meet the size expectations of a three-star hotel, the overall cleanliness and practicality of the accommodations impress guests.
Breakfast at the hotel is well-received with many appreciating that it is included in the room rate. Described as delicious and hearty with a good selection of sweet and savory items, the breakfast area is noted for its cleanliness and quality. While some guests find the variety lacking, the majority appreciate the buffet-style offering and the availability of lactose-free products, making breakfast a valued part of their stay.
In terms of dining, the hotel is perfectly located near numerous bars and restaurants, offering ample opportunities for guests to enjoy dinner and drinks. While the on-site dinner menu is somewhat limited and may lack vegetarian options, the hotel's high-quality food and personalized menu offerings make up for this. The staff's willingness to reopen the kitchen to accommodate guest needs and their excellent dining recommendations further enhance the dining experience.
The cleanliness of the hotel is consistently praised with guests describing it as very clean and well-maintained. The quiet and peaceful environment, combined with the friendly and attentive staff, contributes to a welcoming and comfortable stay. The beds receive positive feedback for their comfort, though a few guests mention occasional inconsistencies. Overall, the cleanliness and comfort offered by Hotel Nueva Plaza make it a top choice.
The hotel's staff is a highlight, frequently described as friendly, helpful and professional. Reception staff, in particular, are noted for their charm and proactive attitude, enhancing the overall guest experience. Despite a minor communication issue for non-Spanish speakers, the staff's warm and inviting nature significantly contributes to a positive stay.
While Hotel Nueva Plaza's three-star rating brings mixed feelings with some guests finding the economy rooms not quite up to standard, the overall service, location and amenities often exceed expectations. The hotel's perfect location, clean and comfortable rooms and exceptional staff make it a strong recommendation for both short stays and relaxing vacations.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
