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Summary of reviewsHôtel Restaurant Les Grains d'Argent Dizy - Epernay is highly regarded for its excellent location, nestled in the picturesque Marne valley adjacent to vineyards. This strategic positioning affords guests beautiful views, a tranquil setting and convenience for exploring Dizy, Hautvillers and Epernay. The hotel is ideally situated just outside of Epernay with easy access to the city center and numerous champagne houses, reinforced by the ample and free parking available, making it a central and accessible choice for travelers.
Guests consistently commend the cleanliness of the establishment, noting the meticulous maintenance of both rooms and public areas. The modern, tastefully decorated rooms are highlighted for their spaciousness, stylish design and comfort. Many rooms offer stunning views of the surrounding vineyards, further enhancing the guest experience. In-room amenities such as coffee and tea facilities, well-appointed bathrooms, comfortable beds and sometimes terraces add to the overall satisfaction. Some minor critiques include a few mentions of uncomfortable beds and occasional temperature issues, but these are outweighed by the positive remarks.
The breakfast experience at the hotel receives favorable reviews for its quality and variety with a well-organized buffet offering generous and fresh options. Although some guests find the price a bit steep and suggest a broader selection, the overall consensus is that breakfast is a pleasant and satisfactory experience. The staff’s kindness during service is frequently noted, despite some comments on the restrictive breakfast schedule.
A significant downside mentioned by guests is the lack of dining options on-site due to the closure of the restaurant and bar facilities. This has led to inconvenience as guests must drive into Epernay for meals, detracting slightly from the overall hospitality experience.
Staff at Les Grains d'Argent are highly praised for their friendliness, professionalism and attentiveness. Guests feel warmly welcomed and well-cared for with the staff's local knowledge and helpful nature enhancing their stay. Personalized attention and effective communication, especially efforts to speak English, contribute positively to the guest experience.
The hotel's parking facilities are another highlight with guests appreciating the ample, free parking that is described as large, clean and convenient.
In summary, Hôtel Restaurant Les Grains d'Argent Dizy - Epernay is lauded for its excellent location, impeccable cleanliness, comfortable and modern rooms and the professional, friendly demeanor of its staff. While the absence of on-site dining is a notable drawback, the overall experience at the hotel is very positive, making it a top choice for travelers looking to explore the Epernay region.
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