Hotel La Serena Plaza
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Summary of reviewsHotel La Serena Plaza is frequently praised for its prime location, offering easy access to the Buenavista Lighthouse, the lively boardwalk, and nearby dining options. This beachfront hotel provides guests with a perfect blend of relaxation and exploration, making it an ideal base for tourists in La Serena.
Guests consistently commend the hotel's breakfast offerings. The breakfast is noted for its quality and variety, featuring hot coffee and delicious scrambled eggs as standout items. This breakfast experience complements the hotel's advantageous location and appealing pool amenities, adding to the overall satisfaction of the guests.
The rooms at Hotel La Serena Plaza draw mixed reviews. While many guests appreciate the comfort and spaciousness of certain rooms, there are some concerns about maintenance and amenities. The charm of the older establishment is acknowledged, with beautiful views and modern touches enhancing some guests' experiences. However, issues such as inconsistent upkeep, smaller bathrooms, and a lack of basic conveniences like air conditioning can detract from overall comfort.
Cleanliness at the hotel is generally regarded positively, with high standards noted in rooms and common areas. Guests find the atmosphere comfortable and cozy, supported by attentive service from the friendly staff. Although there are suggestions for minor improvements, such as window cleaning and paint refreshing, the overall cleanliness contributes to a pleasant stay.
The staff at Hotel La Serena Plaza plays a crucial role in the hotel's favorable reputation. Renowned for their friendliness and attentiveness, they provide efficient and polite service, enhancing the hospitality experience. The team consistently meets guest needs, ensuring a welcoming and memorable environment.
While the pool garners mixed feedback, many guests appreciate its impressive size and facilities, adding to the hotel's attraction. However, concerns about maintenance occasionally arise, including cleanliness issues and periods of inactivity. Despite these challenges, when operational, the pool provides a pleasant experience, though it is not heated.
Overall, Hotel La Serena Plaza offers a delightful stay characterized by a superb location, satisfying breakfast, friendly staff, and generally well-maintained facilities. Some areas may require attention, but the hotel's features and service make it a popular choice for visitors seeking a memorable experience in La Serena.
Categories
Guests consistently commend the hotel's breakfast offerings. The breakfast is noted for its quality and variety, featuring hot coffee and delicious scrambled eggs as standout items. This breakfast experience complements the hotel's advantageous location and appealing pool amenities, adding to the overall satisfaction of the guests.
The rooms at Hotel La Serena Plaza draw mixed reviews. While many guests appreciate the comfort and spaciousness of certain rooms, there are some concerns about maintenance and amenities. The charm of the older establishment is acknowledged, with beautiful views and modern touches enhancing some guests' experiences. However, issues such as inconsistent upkeep, smaller bathrooms, and a lack of basic conveniences like air conditioning can detract from overall comfort.
Cleanliness at the hotel is generally regarded positively, with high standards noted in rooms and common areas. Guests find the atmosphere comfortable and cozy, supported by attentive service from the friendly staff. Although there are suggestions for minor improvements, such as window cleaning and paint refreshing, the overall cleanliness contributes to a pleasant stay.
The staff at Hotel La Serena Plaza plays a crucial role in the hotel's favorable reputation. Renowned for their friendliness and attentiveness, they provide efficient and polite service, enhancing the hospitality experience. The team consistently meets guest needs, ensuring a welcoming and memorable environment.
While the pool garners mixed feedback, many guests appreciate its impressive size and facilities, adding to the hotel's attraction. However, concerns about maintenance occasionally arise, including cleanliness issues and periods of inactivity. Despite these challenges, when operational, the pool provides a pleasant experience, though it is not heated.
Overall, Hotel La Serena Plaza offers a delightful stay characterized by a superb location, satisfying breakfast, friendly staff, and generally well-maintained facilities. Some areas may require attention, but the hotel's features and service make it a popular choice for visitors seeking a memorable experience in La Serena.
Family Friendly Hotel
Located on Avenida Francisco de Aguirre, this hotel is centrally located, making it easy for families to access local attractions and amenities. Central location is great for exploring with family.
Hotel with Swimming Pool
Hotel La Serena Plaza features an outdoor swimming pool. The hotel is located near the beach, offering the option of both pool and sea access.
Outdoor Pool
Business Hotel
This hotel features a comprehensive conference center with 5 meeting rooms, offering 740 square meters of event space, a dedicated business center, and complimentary WiFi, making it ideal for large-scale business events and corporate stays.
3-Star Hotel
Located in La Serena, this hotel offers comfortable accommodations and a central location. Its proximity to local attractions and services makes it a convenient choice for travelers.
Hotel with Outdoor Pool
Hotel La Serena Plaza features an outdoor pool for guests to enjoy. The hotel's location near the beach allows for easy access to coastal activities in addition to using the pool facilities.
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Parking
Guest Reviews
Hotel La Serena Plaza is a well-regarded choice for visitors seeking an ideal location in the area. Nestled close to the Buenavista Lighthouse, the hotel offers easy access to the beach and the vibrant boardwalk, perfect for leisurely strolls along the ocean avenue. Its proximity to the restaurant area ensures that guests won't have to venture far for dining options. The location is often highlighted as one of the hotel's standout features, making it an excellent base for those in La Serena for tourism. With a beautiful beachfront setting, guests enjoy convenient access to both natural attractions and city amenities, providing a balanced experience of relaxation and exploration.
Hotel La Serena Plaza stands out when it comes to its breakfast offerings, often highlighted as a notable aspect of guests' stays. Many reviews emphasize the excellent quality of the breakfast, frequently mentioning the hot coffee and delicious scrambled eggs as standout items. The breakfast is described as varied, substantial, and tasty, providing guests with plenty of options. The setting of the breakfast, while convenient, may not be optimal for those seeking proximity to various points of interest. Despite this, the overall consensus is that the breakfast experience is very satisfying, complementing the hotel's appealing pool and favorable location near the beach.
Hotel La Serena Plaza offers a variety of room experiences, showcasing both the charm and challenges of staying in an older establishment. Guests often praise the rooms for being comfortable and, in some cases, spacious. The modern touches in certain rooms are appreciated, along with the beautiful views they offer. However, the hotel does seem to face issues with consistency in maintenance and amenities. Many guests have noted that some parts of the accommodations feel run down and poorly maintained. Smaller bathrooms and showers, along with a shortage of electrical outlets and lighting, can detract from the overall comfort. Additionally, some rooms lack basic conveniences like air conditioning and minibars, while others are noted for being cold or having a musty smell. Overall, while the aesthetic and comfort can vary, those looking for a consistent modern experience might find mixed results at Hotel La Serena Plaza.
Hotel La Serena Plaza offers a mixed experience when it comes to cleanliness, with mostly positive highlights and some areas for improvement. Many guests appreciate the hotel's generally high standards, noting that the rooms and common areas are "very clean" and complementing the "good service" provided by the friendly staff. The hotel is described as a "comfortable and clean place" suitable for short stays, with several guests highlighting the "cozy" and well-maintained atmosphere. However, some reviews mention lapses in upkeep, such as dirty windows, sandy room floors, and occasional odors. While the hotel has its charm, there are suggestions to address minor cleanliness issues and maintenance, such as improving the condition of the flooring and refreshing the paintwork, to enhance the overall guest experience.
Hotel La Serena Plaza is renowned for its exceptionally friendly and attentive staff, who consistently go above and beyond to ensure a pleasant stay for guests. Team members across various areas, including reception, restaurant, and breakfast room, are commended for their kindness and helpfulness. Guests frequently note the efficient and polite service provided by the entire team, highlighting the immediate assistance given to address any situations or special requests. With excellent service and a welcoming atmosphere, the staff of Hotel La Serena Plaza plays a significant role in creating a positive and memorable hospitality experience.
Hotel La Serena Plaza's pool receives mixed feedback. On the positive side, the pool has been noted for its impressive size and excellent facilities, often highlighted alongside a well-regarded breakfast experience. The location of the hotel, combined with the pool, forms a favorable setting for guests. However, there are concerns about the cleanliness and maintenance of the pool, with mentions of it being occasionally dirty and sometimes not in operation. Despite these issues, when in use, the pool offers a pleasant water experience, though it is worth noting that it is not heated.
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Location
Breakfast
Rooms
Cleanliness
Staff
Pool
Yes, Hotel La Serena Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel La Serena Plaza.
No, Hotel La Serena Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel La Serena Plaza.
No, Hotel La Serena Plaza doesn't have a gym.
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