Info
Summary of reviewsScandic Aulanko has garnered significant praise for its picturesque location near Lake Vanaja and Aulanko Nature Reserve, offering serene natural beauty and a host of outdoor activities, such as hiking, cycling and golf. The hotel's placement just outside Hämeenlinna ensures both tranquility and accessibility, making it ideal for both relaxation and exploration.
The breakfast experience at Scandic Aulanko is generally highly rated with guests appreciating the varied and comprehensive selection, which includes gluten-free and vegan options. The food quality and pleasant dining environment contribute positively to guests' overall experience. Dinner reviews, however, are more mixed; while the restaurant serves delicious food and provides good service in private settings, the menu is often described as limited and the price-quality ratio has been criticized.
Guests have mixed feelings about the rooms with some describing them as clean, cozy and comfortable. However, many reviews indicate that the rooms need renovation and better maintenance, pointing out outdated appearances, worn-out furniture and inconsistent cleanliness standards. This has led to some dissatisfaction among visitors.
Cleanliness at Scandic Aulanko receives both praise and criticism. While many guests commend the overall tidy environment, particularly in the spa and ground floor areas, there are frequent complaints about the condition of rooms, balconies and common areas, suggesting a need for significant improvements in maintenance and cleaning practices.
The hotel staff are typically described as friendly, helpful and professional, especially at the reception. However, some reports highlight slow service, particularly in the restaurant and instances of inattentiveness or rudeness from certain staff members. Addressing understaffing issues could improve the overall service quality.
Wi-Fi service at Scandic Aulanko is another area with varied experiences. Some guests find the internet stable and easy to access, especially in the spa area, while others report weak connectivity and confusion about Wi-Fi access information in the rooms.
The spa facilities are well-received, particularly by families. Guests enjoy the warm waters, clean and spacious areas and a variety of pools. The spa's inclusion in the room price adds value, although there are occasional mentions of overcrowding and the need for renovation in certain areas.
The gym, though small, is appreciated for its cleanliness, adequate equipment and the availability of virtual classes. The hotel's scenic location provides additional exercise opportunities, adding to the charm of the fitness experience.
The swimming and pool facilities at Scandic Aulanko are highly valued, offering both indoor and outdoor options with comfortable temperatures and various features for relaxation. Despite minor issues like occasional crowding and pool bar closures, the overall quality of the pool and spa facilities contributes positively to guests' stays.
For tennis enthusiasts, the proximity to tennis courts offers a convenient option for sporty activities, complementing the hotel's wide range of recreational opportunities and scenic surroundings.
In summary, Scandic Aulanko excels in leveraging its beautiful natural setting and providing a variety of enjoyable amenities. While there are areas needing improvement such as room maintenance, dining options and service efficiency, the overall guest experience remains largely positive, particularly for those seeking a blend of relaxation and outdoor activities.
Show moreRead review summaries for all categories
Categories
