InfoSummary of reviewsEden Central Hotel & Spa has received numerous favorable reviews, particularly highlighting its prime location, excellent room quality, impeccable cleanliness, professional staff, soothing spa services and comfortable beds.
Situated in the heart of Sapa, the hotel boasts exceptional proximity to key attractions, including Sapa Station, Sun Plaza and the stone church. This central placement provides easy access to various dining, shopping and entertainment options, enhancing the overall experience for visitors. Guests consistently admire the hotel's strategic location for its convenience, allowing them to fully immerse themselves in the vibrant city life and scenic spots of Sapa.
The rooms at Eden Central Hotel & Spa are frequently commended for being spacious, beautifully decorated and equipped with all necessary amenities. Family rooms with balconies offering stunning views of Sa Pa and Sapa Station are particularly popular. The hotel maintains high standards of cleanliness with rooms being immaculately tidy and featuring powerful, hot showers. Overall, the rooms provide a luxurious, comfortable and pleasant stay that aligns well with the expectations set by the hotel's promotional photos.
Cleanliness is a standout feature at Eden Central Hotel & Spa with many guests considering it one of the cleanest places in Vietnam. Daily room service ensures a neat and organized environment, enhancing the comfort and convenience for guests. The hotel's commitment to hygiene and well-maintained facilities contributes significantly to its positive reputation.
The staff at Eden Central Hotel & Spa are often praised for their friendliness, professionalism and helpfulness. Reviews frequently highlight the exceptional service provided by the reception team and specific staff members, creating a welcoming and warm atmosphere from the moment guests arrive. The owner and his team are commended for their dedication to customer satisfaction, further enhancing the guest experience with their service-oriented approach.
The on-site spa at Eden Central Hotel & Spa offers a variety of high-quality treatments, including hot stone massages, foot and body massages, steam baths and herbal baths. Guests appreciate the convenience and serene environment of the spa, making it a recommended choice for those seeking relaxation and rejuvenation during their stay.
Lastly, the beds at the hotel receive high marks for comfort, contributing to a restful and cozy sleep experience. Cleanliness and the availability of various bedding options, including large and king-size beds, ensure that guests enjoy a comfortable stay.
In summary, Eden Central Hotel & Spa excels in providing a convenient location, luxurious and clean accommodations, outstanding service, relaxing spa treatments and comfortable bedding, making it an ideal choice for travelers to Sapa. Show more
InfoSummary of reviewsHotel de la Coupole - MGallery, set in the heart of Sapa, delights guests with its enviable location, remarkable service and luxurious amenities. The hotel's central positioning offers phenomenal views over the valley and unparalleled convenience, situating guests within walking distance of local restaurants, cafes and main transport stations, including Sapa Station and Sun Plaza.
The breakfast experience at the hotel garners high acclaim for its exceptional variety and quality. Guests praise the extensive buffet, featuring both Asian and Western dishes, beautifully presented and delicious. The sheer abundance and delightful flavors make it a memorable start to the day, despite occasional overcrowding and its relative cost.
Dining at Hotel de la Coupole is another highlight, particularly at the Chic Restaurant. Guests rave about the diverse offerings and high-quality dishes crafted by chef Oliver Mette. The exquisite meals, combined with the beautiful backdrop of the restaurant and roof terrace, create a charming ambience that enhances the dining experience.
Rooms at the hotel are celebrated for their spaciousness, cleanliness and exquisite decor. Guests appreciate the luxurious, cozy atmosphere and the stunning mix of Art Nouveau and ethnic styles. Though minor issues like food smells and noise were occasionally noted, the overall elegance and comfort of the rooms win high praise.
Cleanliness throughout the hotel is frequently highlighted. Guests note the meticulous attention to detail and the spotless condition of the rooms and common areas, although some wish for even cleaner spaces and warmer temperatures in certain areas during winter.
The staff at Hotel de la Coupole receive overwhelming commendation for their warmth and professionalism. Polite, attentive and genuinely caring, they contribute significantly to a pleasant stay. The concierge services are particularly praised for their helpfulness and good communication in English.
The hotel's spa and indoor pool also leave a lasting impression. The spa services, including the highly recommended coffee scrub and massages, receive glowing reviews. The indoor pool with its stunning design and heated waters, is frequently described as incredible and offers a rejuvenating experience.
Guests consistently praise the comfort and luxury of the beds, although a few find the pillows too soft or the beds too firm. Nonetheless, the overall sleep experience is indulgent and restful.
Overall, Hotel de la Coupole - MGallery epitomizes a true 5-star experience. Designed by Bill Bensley, the hotel's extraordinary decor and ambiance captivate guests, offering a feast for the eyes. Despite minor areas for improvement, such as the need for more proficient English-speaking staff and perceived pricing issues, the hotel’s striking design, high level of service and luxurious amenities make it a memorable and worth staying destination in Sapa. Show more
