Aloft Bolingbrook is highly regarded for its superb location, nestled conveniently near shopping and dining venues like the Bolingbrook Promenade. Guests appreciate the ease of access to both local attractions and the bustling city of Chicago, making it an ideal base for various activities or a quick getaway. The hotel's modern and trendy atmosphere is complemented by its pristine cleanliness. Rooms are consistently noted for their comfort and unique design, featuring cozy beds and effective use of space.
The breakfast offerings receive mixed feedback, with many appreciating the variety and quality of options available through convenient vouchers, though some choose to explore nearby restaurants. The friendly and helpful staff significantly enhance the guest experience, often going above and beyond to ensure comfort and satisfaction. Specific staff members are frequently praised for their exceptional service.
The hotel also boasts a clean, heated pool, appreciated by families for its extended hours. Although bed preferences vary among guests, many find the bedding exceptionally comfortable, enhancing their stay. Overall, Aloft Bolingbrook offers a vibrant and welcoming environment, characterized by cleanliness, excellent service, and a prime location, making it a favored choice for travelers.
La Quinta Inn by Wyndham Chicago Willowbrook presents a blend of positive and critical feedback from its guests. Its location is frequently praised for being convenient with easy access to key areas, nearby restaurants and stores, along with reasonable pricing and sufficient parking. The breakfast service receives mixed responses; some guests appreciated the simple but satisfactory offerings, while others were disappointed by the limited variety and occasional issues with cleanliness and availability.
The rooms also garner mixed reviews. Guests commend the comfort of the beds and the clean appearance of the laminate floors, though there are significant concerns about the overall cleanliness and state of the furniture, carpets and bathrooms. The property is noted to be in need of renovation and better upkeep. Cleanliness is a consistent issue across reviews with many guests reporting stained carpets, unpleasant odors and general uncleanliness throughout the hotel.
Despite these concerns, the staff at La Quinta Inn by Wyndham Chicago Willowbrook are a standout feature. Reviewers frequently mention their friendliness, professionalism and attentive service, particularly at the front desk. Although there are occasional lapses in engagement, the staff generally receive high praise.
Overall, the hotel offers a satisfactory stay for many guests with an inviting atmosphere and decent accommodations. Positive aspects such as comfortable beds, friendly staff and a convenient location make it a reliable option, despite the areas needing improvement in cleanliness and maintenance.