InfoSummary of reviewsChalés Natora is a favored retreat, offering a serene escape amidst natural surroundings. Guests appreciate its beautiful, peaceful environment, which provides a perfect setting for relaxation, especially after a day of exploration or hiking. The chalets are noted for their cleanliness and cozy ambiance, free from insects, with the added convenience of kitchens in some units. The location, while slightly removed from the city center, remains accessible and safe, contributing to its charm as a peaceful haven. However, the steep hill leading to the property can be challenging to navigate on foot.
Breakfast at Chalés Natora receives mostly positive feedback for its variety and delicious flavors, featuring options like scrambled eggs, fresh fruits, and regional dishes. The welcoming staff enhances the dining experience, though there are suggestions for a wider array of regional offerings and more flexible timing to accommodate early tours.
The staff at Chalés Natora are frequently praised for their exceptional attentiveness and friendliness, with particular commendation for their helpfulness and politeness. Carieli and Nicole are often singled out for their outstanding service, contributing to a warm and welcoming atmosphere.
Room cleanliness is a standout feature, with high standards maintained throughout the property. Spaces are well-organized and airy, with fresh linens and towels adding to the comfort. However, some rooms lack certain amenities, and there have been reports of uncomfortable sleeping arrangements, with mattresses and pillows often mentioned as areas needing improvement. Despite these challenges, the overall experience remains positive due to the focus on cleanliness and a generally cozy environment.
In summary, guests find Chalés Natora to be a charming and peaceful accommodation option, appreciated for its beautiful location, attentive staff, and clean, welcoming spaces, though there is room for improvement in bedding comfort and breakfast variety. Show more
