Holiday Inn Columbus Dwtn-Capitol Square by IHG, garners extensive praise from guests, largely due to its central location, enhanced by its proximity to key downtown attractions, the convention center and the airport. The convenience of walking to nearby sights and dining spots like Starbucks adds to its appeal. The hotel’s modern design, spacious rooms and overall cleanliness further contribute to a pleasant experience for both business and leisure travelers.
The breakfast service at the hotel receives numerous accolades with many guests lauding the inclusion and quality of the meal, often describing it as one of the better hotel breakfasts in the U.S. The friendly and helpful staff, particularly individuals like Allen, enhance the dining experience significantly. Though some guests desire more variety or a return to buffet options, the general sentiment towards breakfast remains positive.
Guest reviews frequently commend the spaciousness, comfort and cleanliness of the rooms, highlighting comfortable beds and well-maintained bathrooms. While some guests feel the rooms, particularly the bathrooms, can be smaller and occasionally note issues like dirty carpets, the consensus is that the rooms are clean, nice and accommodating.
Cleanliness is a standout feature with numerous guests noting the hotel's well-kept environments, from rooms to public spaces, contributing to a restful visit. The staff’s friendliness and helpfulness receive consistent praise across reviews, enhancing the overall experience. Front desk staff, including noted individuals like Emma, are often highlighted for their kindness and efficiency, even amidst staffing challenges.
The comfort of the beds is frequently celebrated, adding to the overall restful experience for many guests. Although negative feedback about bed firmity and occasional hygiene issues appear, the positive reviews praising bed comfort and room quality generally overshadow these concerns.
In summary, Holiday Inn Columbus Dwtn-Capitol Square offers a centrally located, clean and comfortable stay with exceptional staff service, making it a favored choice among many travelers.
The The Plaza Hotel Columbus at Capitol Square is a highly recommended hotel for visitors to Columbus who want to explore the city's downtown area. The hotel's location next to the statehouse and within walking distance of multiple restaurants, bars and theaters, including the Ohio Theatre, is a standout feature for many guests. The hotel rooms are comfortable and spacious with great views, large TVs and nice furniture, although some guests have reported issues with air conditioning, heat and outdated decor. However, the hotel staff have received high marks for their expeditious service and guest relations. The hotel is also noted for its excellent cleanliness and well-maintained facilities. The staff is dedicated, friendly and accommodating with guests appreciating their service. The beds are extremely comfortable with clean linens and the hotel provides a great stay experience for those visiting Downtown Columbus. The hotel offers a range of excellent amenities for business travelers, although the business lounge could use some improvement. The parking garage is connected to the hotel and located beside the Ohio theatre, although some guests have had confusing experiences with parking at the hotel. Overall, the The Plaza Hotel Columbus at Capitol Square is an adequate stay for its guests with room for improvement.
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