Hyatt Place Chicago - Lombard/Oak Brook generally garners positive reviews with its location being one of the standout features. Guests appreciate its convenient position near shopping centers like Yorktown and OakBrook, providing a variety of dining and shopping options. The proximity to the Downers Grove train station and easy access to both Chicago and surrounding areas enhance its appeal. Visitors enjoy the quiet, safe environment, making it suitable for trips to local attractions and nearby professional centers like Loyola Clinics. Ample parking and a hearty breakfast offering further boost the hotel's attractiveness.
The breakfast service is well-regarded, often praised for its variety and quality with a wide selection of options, including hot items and Muslim-friendly choices. The clean and well-stocked breakfast area, coupled with friendly staff, contributes to a pleasant start to the day, despite a few mentions of early closing times and occasional cold food.
Rooms at the hotel are frequently described as large, spacious and comfortable, ideal for families and groups. Guests usually find the accommodations clean and well-maintained with comfortable beds and a quiet atmosphere conducive to restful stays. There are occasional comments about the rooms being dated or needing maintenance, but the overall sentiment remains positive.
Cleanliness is a consistent theme with guests highlighting the modern, stylish and spotless rooms. Staff members are often commended for their friendliness and helpfulness, enhancing the guest experience. While there are minor issues like infrequent odors or isolated unclean areas, the hotel generally maintains a high standard of cleanliness.
The staff at Hyatt Place stands out for their courteousness and professionalism with many reviews emphasizing their friendly and helpful nature. Descriptions such as "exceptional" and "super friendly" are common, reflecting the warm environment created by the employees. Efficient check-in and check-out processes and the attentiveness of the morning and housekeeping staff are also frequently praised.
Free WiFi is available throughout the hotel, receiving mixed reviews. Guests appreciate the convenience and stability of the connection, although some report issues with slow or unstable connections in certain areas, notably the rooms.
The gym is positively reviewed for its cleanliness, spaciousness and availability of equipment, offering a versatile space for fitness enthusiasts. The parking situation is generally positive as well with ample free parking space noted as a significant advantage.
Families find the hotel accommodating with clean, spacious rooms and a friendly staff contributing to an enjoyable stay. However, the hotel could enhance its family-friendly offerings with more children's entertainment options.
Guests report largely positive experiences with the beds, finding them comfortable and conducive to a good night's sleep, despite some occasional comments on size and firmness.
For a three-star property, the hotel offers good value. Guests appreciate the quality of the breakfast and the overall accommodations, finding the experience satisfactory for the rating.
Business travelers benefit from the hotel's facilities, which cater well to meetings and professional gatherings. The quiet, clean environment provides a suitable space for work-related activities.
Accessibility features are well-implemented, making the hotel convenient for guests with disabilities. Despite slow elevators, the property offers accessible rooms and parking, contributing to a positive stay for all guests.
Lastly, the hotel is noted for its dog-friendly services, providing accommodations for guests with pets. However, some concerns about pet fees and room conditions have been mentioned.
Overall, Hyatt Place Chicago - Lombard/Oak Brook is lauded for its convenient location, cleanliness, comfortable rooms and friendly staff, making it a favorable choice for both leisure and business travelers.
Embassy Suites by Hilton Chicago Lombard is highly regarded for its convenient and vibrant location, offering easy access to numerous dining options, shopping centers, and major highways. Guests appreciate the hotel's prime setting, describing the area as safe, lively, and welcoming. Complementing the location, the hotel is commended for its cleanliness, with well-maintained and spacious rooms that provide a comfortable atmosphere despite some minor signs of aging.
A standout feature of the hotel is its impressive breakfast buffet, which is often highlighted as a major highlight of guests' stays. The variety of offerings, including a popular omelette station, ensures that all taste preferences are met, making it an excellent start to the day. The complimentary breakfast, along with two free drinks during the daily Happy Hour, adds substantial value to guests' experiences, especially for families.
The hospitality at Embassy Suites by Hilton Chicago Lombard is frequently praised, with the staff noted for their friendliness and professionalism. Guests feel valued and welcome, with exceptional customer service being a recurring theme in reviews. Families, in particular, find the hotel to be an ideal retreat, with a pool that delights children and a family-friendly environment that ensures everyone is well accommodated.
The hotel's pool serves as an appealing amenity for families, although it can be bustling at times due to its popularity with kids. While there are suggestions for improvements to the pool area, its overall cleanliness and functionality are generally appreciated. However, parking is a noted area of concern, as guests often express surprise at the associated fees, impacting their overall satisfaction.
Despite these minor drawbacks, the comfortable and generally well-liked beds contribute significantly to a restful experience for most guests. Overall, Embassy Suites by Hilton Chicago Lombard stands out for its convenient location, excellent breakfast offerings, and warm hospitality, making it a preferred choice for families and travelers seeking comfort and value.
SureStay Plus Hotel by Best Western Chicago Lombard garners largely positive reviews, especially on several key aspects that enhance its reputation among guests. The hotel is praised for its strategic location, nestled in a quiet, family-friendly area of Lombard. It offers easy access to the ORD airport and major highways, making it convenient for both day trips to Chicago and visits to nearby attractions. The proximity to Yorktown Shopping Center, Target and a variety of restaurants adds to the ease and convenience of staying, particularly for families and frequent travelers.
The hotel's breakfast service stands out, featuring a varied and hearty selection of both hot and cold options that exceed typical hotel standards. Guests often describe the breakfast as delicious and well-organized with items ranging from eggs and bacon to fresh fruit and waffles. Despite minor criticisms such as the lack of gluten-free options, the breakfast is generally viewed as a significant perk that adds value to the stay.
When it comes to rooms, they are frequently commended for their cleanliness and comfort. Daily maintenance ensures that rooms remain spotless, providing a relaxing and quiet environment. However, some guests note that the rooms feel outdated and cramped with worn furnishings and small TVs. This does not detract significantly from the overall positive experience, as the cleanliness and basic comforts like good air conditioning and water pressure are highly appreciated.
The hotel excels in cleanliness, maintaining high standards across both rooms and common areas. Minor cleanliness issues are rare exceptions and do not overshadow the generally pristine conditions noted by guests. This high level of cleanliness contributes to a welcoming atmosphere that many find reassuring and pleasant.
One of the most celebrated aspects of the SureStay Plus Hotel is its staff. Guests frequently highlight the polite, courteous and efficient service. The front desk and cleaning staff consistently receive positive feedback for their helpfulness and attentiveness, enhancing the overall guest experience. The smooth check-in process and warm reception contribute to making stays enjoyable.
While the free Wi-Fi service presents a mixed experience with some guests encountering unreliable connections, the hotel's strengths in other areas tend to mitigate this drawback. The hotel’s family-friendly environment is also highly praised with features like spacious family rooms and proximity to kid-friendly attractions making it an attractive choice for families.
The beds receive mixed reviews; many guests find them comfortable, while others point out issues with old and uncomfortable mattresses and pillows. Despite these mixed feelings, many guests still report a restful sleep experience.
As a three-star hotel, SureStay Plus provides a clean, comfortable and convenient stay with excellent value. The hotel’s emphasis on cleanliness, friendly staff and strategic location align well with guests' expectations and needs, making it a reliable choice for both leisure and business travelers. Business travelers also appreciate the functional desk areas and meeting facilities, although improvements in accessibility to power outlets could enhance the experience further.
The Westin Chicago Lombard is favorably positioned in the Chicago suburbs, offering guests a strategic and convenient location. Proximity to shopping venues like Yorktown Mall, various dining options, and swift access to major interstates enhances the experience for both leisure and business travelers. The ease of reaching downtown Chicago further adds to its appeal as a versatile destination.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay.
Best Western Chicago - Downers Grove consistently impresses guests with its excellent location, nestled right off the expressway. This strategic positioning provides hassle-free access to highways, the airport, a variety of restaurants, fast food options and shopping centers. The clean and well-maintained environment, combined with friendly staff, creates a pleasant atmosphere, making it an ideal central base for travelers visiting friends, family or exploring the area. The reasonable pricing for such an outstanding locale further cements its reputation as a top choice for both repeat and new visitors.
The breakfast experience receives generally positive feedback with many guests appreciating the tasty and diverse assortment of both hot and cold options. The well-stocked and organized breakfast area exceeds expectations and the availability of coffee 24 hours a day is a noted perk. While some mentioned that the breakfast area could be crowded and the mini fridge had occasional issues, the overall sentiment remains highly favorable.
Cleanliness is a strong point for the hotel with guests frequently praising the spotless and odor-free environment. Rooms are described as clean, spacious and comfortable with cozy beds contributing to a restful stay. The staff's friendliness and helpfulness add to the welcoming atmosphere, enhancing the overall positive experience despite minor repair needs noted by a few.
The staff at Best Western Chicago - Downers Grove earns high praise for their exceptional service and friendliness. Guests feel warmly welcomed and appreciate the staff's accommodating, professional and communicative nature. Attentive service and clean, comfortable facilities significantly contribute to guests’ enjoyable experiences.
Beds at the hotel are often highlighted for their comfort with many guests noting that they surpass expectations. Cleanliness is well-maintained and albeit a few comments about the beds being old or too soft, the general consensus is positive. Coupled with friendly staff and convenient room arrangements, the hotel provides a restful and comfortable experience for most visitors.
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Motel 6-Villa Park, IL - Chicago West is lauded primarily for its strategic location and welcoming atmosphere, making it an appealing choice for travelers. Situated in the Villa Park/Lombard area, the motel offers convenient access to shopping and dining options along Roosevelt Rd. Its proximity to downtown Chicago—just a 25-minute drive—appeals to guests eager to explore city attractions while enjoying a quieter, safer neighborhood. The location serves as a practical gateway to both peaceful local environments and bustling city adventures, enhanced by excellent expressway connections and affordable rates.
Guests frequently commend the rooms for their modern design and spaciousness, accentuated by recent updates. The rooms, often described as clean and comfortable, cater to a variety of travelers, including solo adventurers, couples, and families. Although there are occasional cleanliness issues, the overall atmosphere is positive, with commendations for the cozy beds and efficient heating features. The solid reputation of clean sheets and general tidiness contributes to a pleasant stay.
The motel's staff stands out for their friendliness and professionalism. Under new management, employees are recognized for their helpfulness and courteous service, especially individuals like Ms. Robin and Ms. Branch at the front desk. The staff is dedicated to accommodating guest needs and resolving issues promptly, fostering a welcoming environment that enhances the overall guest experience.
While the beds at Motel 6 receive mixed reviews, many guests find them comfortable and conducive to quality sleep. Despite minor concerns about pillow size, a majority of feedback highlights the beds as a satisfying aspect of the stay.
In summary, Motel 6-Villa Park, IL - Chicago West offers a well-rounded experience with its advantageous location, modern accommodations, and attentive service, appealing to visitors looking for a convenient and pleasant stay near Chicago.
The Holiday Inn Chicago/Oak Brook by IHG is well-received for its prime location in the heart of Oak Brook, offering easy access to shopping, dining, and major highways while maintaining quiet surroundings. Guests appreciate the convenience of on-site parking and the warm welcome extended by the friendly staff, enhancing the overall positive experience.
Breakfast is noted for its good quality and service, particularly at Bar Louie, which also receives high marks for its superior bar food and delectable drinks during lunch and dinner. The convenient onsite dining options contribute positively to guests' stays, providing a delightful atmosphere.
Rooms are generally praised for their spaciousness, cleanliness, and modern appearance, featuring useful amenities like large TVs and refrigerators. While some maintenance issues such as unclean bathrooms and noise from traffic have been reported, the accommodations remain comfortable and well-suited to most visitors.
The hotel's cleanliness is consistently acknowledged, with many guests appreciating tidy and comfortable rooms. Although some areas like the lobby and halls could benefit from updates, efforts are in place to ensure satisfactory cleanliness throughout the property. Friendly and attentive staff further add to the welcoming atmosphere.
The staff largely receive praise for their professionalism and friendliness, addressing requests promptly and providing exceptional service. Despite some inconsistencies in interactions, the majority of feedback depicts a team committed to creating a positive environment.
The pool, though small and occasionally crowded, is valued for its availability post-pandemic. Guests looking to relax can enjoy this amenity, particularly in less busy times.
Beds are generally recognized for their comfort, contributing to restful nights. While a few guests may find them too soft, the overall consensus highlights their quality and appeal.
Overall, the Holiday Inn Chicago/Oak Brook by IHG offers a pleasant and convenient stay with notable strengths in location, dining options, room comfort, and friendly staff, making it an attractive choice for visitors to the area.
Situated amidst lush greenery, Hilton Chicago Oak Brook Hills Resort & Conference Center is celebrated for providing a tranquil escape paired with magnificent views and an expansive golf course, appealing to leisure and business travelers alike. Its strategic location offers quick access to downtown Chicago, shopping, and dining, effortlessly combining convenience with a serene and upscale environment. The property features well-lit, safe grounds backed by complimentary parking, outdoor pools, and meticulously maintained facilities, earning its status as a prime destination in the area.
Guests are welcomed into clean and comfortable accommodations that offer spacious layouts, cozy beds, and ample workspace, often boasting scenic views of the golf course. The efficient check-in process is enhanced by a team of friendly and attentive staff committed to ensuring a pleasant stay. Although a few rooms are noted for needing updates, the overall experience is characterized by a spacious, well-kept environment, particularly in the luxurious king corner rooms featuring large windows and abundant workspace.
The resort earns high praise for its cleanliness, with immaculate bathrooms and rooms maintaining a delightful ambiance. The clean indoor pool and fitness facilities further contribute to the welcoming atmosphere, complemented by courteous staff who enhance the overall experience. While there have been minor issues such as billing discrepancies, the majority of visitors enjoy a peaceful and top-tier venue.
The warmth and friendliness of the staff significantly enrich the overall experience, with personnel often described as helpful, courteous, and eager to ensure guest satisfaction. Standouts such as Mary, Chelsea, and Willie receive special acknowledgment for their exceptional service. Despite isolated communication concerns, the staff is predominantly responsive and welcoming, creating an inviting atmosphere.
The resort’s pool facilities offer a luxurious and enjoyable experience, featuring both indoor and outdoor swimming options that are well-maintained and spacious. The indoor pool’s warmth and the vibrant atmosphere of the outdoor pool, enhanced by a DJ on weekends, provide a unique retreat. Guests appreciate the addition of drink stations and attentive service by the outdoor pool, making it a preferred spot for relaxation and entertainment.
Overall, the Hilton Chicago Oak Brook Hills Resort & Conference Center is highly recommended for its beautiful location, excellent amenities, cleanliness, and outstanding staff, making it a standout destination for those seeking comfort and quality.
Hilton Suites Chicago/Oakbrook Terrace earns positive feedback for its prime location, providing easy access to attractions such as the Oak Brook Mall and Drury Lane Theater, making it a convenient choice for shopping, dining, and entertainment. Visitors frequently return due to its central position and well-maintained facilities, complemented by professional service and spacious rooms.
The hotel's breakfast receives mixed reactions. While many appreciate the delicious taste and variety, the cost is a concern for some, though the friendly and accommodating staff enhance the overall experience. Accommodations stand out with generous room sizes and separate living areas, creating a home-like comfort. Guests commend the cleanliness and comfort of the rooms, noting the bathrooms' excellent water pressure and the beds’ superior comfort.
Cleanliness is a strong point, with the hotel maintaining a well-kept environment, though there are occasional reports of room-specific issues. Staff members consistently receive high praise for their friendly, welcoming, and accommodating nature. This personal touch enhances the overall guest experience significantly.
The pool provides a clean and enjoyable area, especially popular among families. While the water temperature and occasional crowding are noted concerns, the generally pleasant setting adds to the hotel's appeal. Parking is deemed convenient and secure, even if parking fees are a minor issue for some.
Finally, the hotel's beds are frequently highlighted for their comfort, contributing to a restful night's sleep. Overall, Hilton Suites Chicago/Oakbrook Terrace prioritizes guest comfort and convenience, making it a commendable choice for travelers seeking a pleasant and accessible stay.