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Summary of reviewsDog House by Chef & Brewer Collection enjoys positive reviews across several key aspects, particularly in its location, breakfast, dinner, rooms, cleanliness, staff and bed comfort, despite facing criticism predominantly around its Wi-Fi and some maintenance issues.
Situated in an excellent location, the hotel is praised for its convenience with easy access to Oxford, Abingdon and various local attractions. Guests appreciate the tranquil and picturesque setting, which offers a quiet retreat enriched by a traditional ambiance and a charming old pub with a lovely garden. The strategic location appeals particularly to those traveling by car and attending nearby events.
Breakfast at the hotel garners high marks with guests lauding the variety and quality of the offerings. Descriptions of the breakfast experience often include words like fantastic, amazing and delicious. Freshly prepared options and outstanding service contribute to a positive start to the day.
Dinner experiences are also highly regarded with the food described as well-prepared, well-presented and delicious. Standout dishes like fish and chips and pork belly specials receive specific mentions and diners appreciate the friendly and efficient service.
The rooms are frequently praised for their spaciousness, cleanliness and comfort, including big TVs and cozy beds. The hotel's traditional architecture contributes to its charm, although some guests note that the decor might benefit from updates. Nonetheless, these observations do not significantly detract from the overall appeal.
In terms of cleanliness, the hotel often receives positive feedback for maintaining clean and airy rooms. Guests appreciate the clean bed linen and towels. However, some inconsistencies in maintenance and meticulous cleaning are noted, suggesting areas for improvement.
The staff stands out as one of the hotel's most significant assets, consistently described as friendly, helpful and attentive. Specific staff members receive highlighted commendations. Their politeness and readiness to assist enhance the guest experience, contributing to a warm and welcoming atmosphere.
Comfortable beds are another highlight with many guests reporting a good night's sleep thanks to the super comfortable and clean bedding, despite occasional mentions of the beds being too soft or in need of renewal.
However, the hotel’s Wi-Fi and connectivity draw considerable criticism. Guests frequently complain about the poor internet service, which is slow, unreliable and often inaccessible, adding to the inconvenience when coupled with a weak phone signal.
In conclusion, Dog House by Chef & Brewer Collection is highly recommended for its location, breakfast, dinner, comfortable rooms, cleanliness and exceptional staff. Addressing the Wi-Fi issues and continuing to update and maintain the facilities will further enhance the guest experience, solidifying its reputation as a charming and comfortable English country pub/hotel.
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