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Summary of reviewsPlaza Inn is strategically located near downtown Boston and Salem, offering convenient access to shopping centers, restaurants, and entertainment venues. Its proximity to highways ensures easy arrival and departure, complemented by accessible parking. Although the area can be noisy due to a nearby busy stretch of road, visitors appreciate the convenience and value it offers for exploring local attractions.
The accommodations at Plaza Inn are generally well-received, with guests highlighting clean, spacious, and comfortable rooms equipped with practical amenities like microwaves and fridges. Updated furniture and pleasant showers contribute to a satisfactory stay despite occasional issues with odors and cleanliness lapses, particularly in bathrooms.
Cleanliness at the inn receives varied feedback. While many guests commend the tidy and odor-free rooms, others report significant issues such as dirty bathrooms, stained linens, and mold concerns. This inconsistency suggests potential visitors should consider the varying maintenance levels.
The staff experience leans positively, characterized by friendly and helpful front desk personnel ready to assist guests. While some have faced minor inconveniences with service, the overall warm and welcoming atmosphere positively impacts the guest experience.
Bed comfort varies at Plaza Inn, with some guests finding them cozy while others report discomfort from hard mattresses and noisy metal frames. Limited pillow and blanket supplies can also affect sleep quality, although the AC unit helps mask external noise for a more peaceful rest.
Overall, Plaza Inn provides good value for exploring nearby destinations, with its favorable location and accommodating environment making it a reasonable choice for travelers desiring convenience and accessibility.
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