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Summary of reviewsThe Old Mill Hotel & Lodge provides a picturesque retreat with its riverside location and proximity to Bath's attractions, making it a top choice for those wanting a blend of nature and city experiences. Its serene environment, characterized by beautiful views of the Avon River and charming surroundings, offers a peaceful escape from urban life. Guests appreciate the opportunities for walking, biking and even river boating available nearby.
Visitors consistently commend the hotel's breakfast, highlighting its variety and quality. The buffet offers a range of tasty options, from hearty full English breakfasts to freshly cooked pancakes. The dining atmosphere is enhanced by scenic riverside views, making for a pleasant start to the day. Despite some minor critiques regarding food temperature and variety, the overall breakfast experience is highly rated.
Dinner at the onsite restaurant also receives positive feedback, particularly for its Italian cuisine. Guests routinely enjoy the well-prepared meals and agreeable prices. However, occasional closures of the restaurant due to staffing issues or flooding have disappointed some guests. When available, the restaurant greatly enhances the hotel experience with its good food and welcoming ambiance.
The rooms at Old Mill Hotel & Lodge offer modern, clean and comfortable accommodations, often praised for their decor and stunning views. Despite some variability in room size and occasional maintenance issues, the comfort of the beds and the cleanliness of the rooms are frequently highlighted. The warm and cozy atmosphere, albeit sometimes too warm due to lack of air conditioning, contributes to a pleasant stay.
Cleanliness is generally a strong point with many guests finding the accommodations tidy and well-maintained. However, some inconsistencies in housekeeping and maintenance have been noted. Ensuring more consistent standards in these areas could further improve the guest experience.
The service provided by the staff is a standout feature with numerous reviews applauding the friendliness and helpfulness of the team. Receptionists and waiting staff, in particular, receive high praise for their warm and attentive service, significantly contributing to an enjoyable stay.
While the WiFi service is inconsistent with some guests experiencing connectivity issues in their rooms, it generally works better in common areas. This is an area that could benefit from improvement to ensure a more seamless experience for all guests.
Parking, though available, poses challenges due to tight spaces and varying fees, which some guests find off-putting. However, the convenience of on-site parking is appreciated for easy exploration of Bath.
The hotel is family-friendly, offering a welcoming environment, particularly for guests with young children. Family rooms are adequate and comfortable, though navigating the property can be challenging for those with mobility issues.
Beds are often praised for their comfort, contributing to high-quality sleep. However, experiences vary with some guests finding the beds either too hard or too soft, impacting their comfort level.
Overall, the Old Mill Hotel & Lodge is a charming three-star establishment that offers good value for money with its friendly service, comfortable accommodations and beautiful setting, making it a satisfying choice for many travelers.
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