InfoSummary of reviewsQuest Newcastle is a centrally located hotel that is perfect for those who prioritize location. The hotel offers valet parking facilities and is conveniently located in the heart of Honeysuckle district, making it easy to reach popular sites by foot or light rail transportation. The rooms are generally spacious, clean and comfortable with well-equipped kitchens and flexible bedding configurations. The hotel is known for its exceptional customer service and hospitable staff, who go above and beyond to help guests with their needs. While the wifi experience could be improved, the hotel provides a clean and comfortable base from which to explore the city. The pool and spa have limited opening hours and mixed reviews, but many guests still enjoyed spending time there. Parking is available but can be expensive and challenging. The beds are hit or miss, but the spacious apartments and huge balconies make up for it. The hotel is generally accessible, but some guests had issues with the lack of air conditioning and outdated bathtub for showering. Overall, Quest Newcastle is a great choice for travellers looking for a comfortable stay with exceptional service in a prime location. Show more
InfoSummary of reviewsHamilton Executive Apartments receive strong praise for their prime central location in Hamilton, making it convenient for guests to access local cafes, pubs, shops and restaurants. Proximity to Hamilton's Main Street and the Newcastle Interchange adds to the property's appeal for travelers exploring the area or attending appointments. The spacious and modern apartments cater well to families and groups, featuring ample living spaces, multiple bathrooms and large outdoor areas.
Guests often commend the apartments for their comfort, modern amenities and cleanliness upon arrival. Spacious living areas, comfortable king beds and the overall quiet environment contribute positively to the guest experience. However, there are areas requiring improvement, particularly in maintaining consistent cleanliness and addressing minor maintenance issues such as broken blinds, wobbly toilet seats and occasional noise disturbances. While some guests were pleased with the cleanliness and comfort, others noted dusty or mouldy conditions and dirty floors, indicating variability in housekeeping standards.
The staff at Hamilton Executive Apartments draw mixed reviews. Positive feedback includes helpful maintenance workers, but many guests experienced difficulties with entry codes and cited issues with the absence of on-site staff, unresponsiveness and unprofessional behavior. These shortcomings in customer service warrant attention.
Parking is another area of mixed experiences. On-site secure parking is available, though it often incurs an additional charge seen as excessive by some guests. The tightness of parking spaces and unavailability of pre-booked spots posed challenges, despite the convenience and reasonable price of undercover parking.
Regarding bed comfort, many guests found the beds to be comfortable, enhancing their stay. However, issues such as beds made by joining two singles, lumpy mattresses and cleanliness problems with bedding were reported, suggesting a need for greater consistency in this area.
Overall, Hamilton Executive Apartments provide good value, spacious and modern accommodations and an excellent location, despite some areas that require attention and improvement to meet all guests' expectations fully. Show more
InfoSummary of reviewsHoneysuckle Executive Apartments is a great choice for those looking for a central location in Newcastle with easy access to restaurants, bars and the CBD. While some guests have had issues with the cleanliness and quality of their rooms, others have found them to be comfortable and like a home away from home. The staff have received mixed reviews with some guests praising their friendliness and helpfulness, while others have found them to be rude and unresponsive. The digitalized system for accessing rooms has had some technical issues and the pool area could use more shade and seating. Parking facilities have also received mixed reviews with some guests finding them convenient and others struggling to locate them. The location is perfect for those looking to experience the nightlife and dining scene in the area, but some guests have had negative experiences with noise disturbances at night. The beds have also received mixed reviews with some guests finding them comfortable and others finding them uncomfortable or unsatisfactory. Show more
InfoSummary of reviewsMercure Newcastle is a comfortable hotel situated in a prime location, highly suitable for both tourists and business travellers. The breakfast offered at the hotel has mixed reviews with some guests finding it fantastic and exceptional, while others find it to be ordinary with limited options or none at all. The overall state of the rooms leaves much to be desired with some guests finding them smelly, outdated or even dirty. The staff are a highlight of the hotel with multiple guests praising their helpfulness and friendliness. The hotel has mixed reviews when it comes to cleanliness and parking. The hotel is situated in an excellent location for exploring the best of Newcastle's nightlife. The beds have also received mixed reviews with some guests finding them comfortable and spacious, while others found them to be hard and uncomfortable. Overall, the hotel is in need of urgent renovations and a refresh, but the happy and helpful staff outshine the lacklustre property. Show more
InfoSummary of reviewsHarbourside Penthouse by Terminus is a luxurious and spacious accommodation option located in the heart of Honeysuckle, offering stunning water views day and night. The apartments are well-equipped with modern amenities and stylishly appointed interiors, making them perfect for large families or groups. Guests rave about the very comfortable beds, calling them the best they've ever slept on. Overall, this property is an excellent choice for anyone looking to experience the best of Newcastle. Show more
InfoSummary of reviewsHarbourside Penthouse by Terminus is a luxurious and spacious accommodation option located in the heart of Honeysuckle, offering stunning water views day and night. The apartments are well-equipped with modern amenities and stylishly appointed interiors, making them perfect for large families or groups. Guests rave about the very comfortable beds, calling them the best they've ever slept on. Overall, this property is an excellent choice for anyone looking to experience the best of Newcastle. Show more
InfoSummary of reviewsThe Star Apartments in Newcastle offers a superb location that appeals to visitors due to its central position and accessibility. Situated in the heart of the city, it provides easy access to essential services, the waterfront, and a lively selection of cafes, restaurants, and nightlife. The nearby light rail and boardwalk enhance the guest experience, making it easy to explore Newcastle while also enjoying scenic strolls. The spacious accommodations are particularly attractive to families, offering comfort for both short and extended stays. Guests consistently appreciate the cleanliness of the location and the welcoming atmosphere, along with the friendly locals and excellent dining options.
The staff at The Star Apartments receive a mixed response, with many guests appreciating their accommodating and helpful nature. Friendly interactions and assistance for specific requests are commonly noted, contributing positively to guest experiences. However, some guests faced challenges due to the lack of on-site staff, leading to communication difficulties and delayed responses. While the staff's adaptability and friendliness are apparent, the absence of more immediate assistance affects the overall service experience.
Despite some organizational issues, the availability of on-site parking is recognized as a convenient feature for guests with vehicles, though these spots can be tight and incur an additional cost. While not guaranteed, prebooking can help secure a space, and many find this amenity beneficial amidst the central location.
The comfort of beds at The Star Apartments is frequently praised, with guests highlighting their pleasant nature. Although there are occasional mentions of overly firm mattresses and other minor concerns, the overall sentiment regarding bed quality is positive, adding to a satisfying stay for most visitors.
Guests appreciate the spacious and well-equipped rooms, emphasizing the excellent value and central base for exploration offered by The Star Apartments. The practical amenities, such as an oven, stove, and washing machine, make it a favorable option for those seeking self-sufficiency during their visit. Convenience is further enhanced by features like keyless entry, suggesting that the accommodation generally exceeds expectations for a comfortable and affordable short stay. Show more
InfoSummary of reviewsTudor Inn Newcastle benefits from a highly praised location near major sporting fields, the Newcastle Entertainment Centre, Beaumont Street and the beach, making it convenient for event-goers and tourists. Public transportation links and ample free, secure parking add to its appeal. The positive reception around its strategic position enhances the overall experience for those looking to explore the city or attend local events.
The rooms receive mixed reviews. Positively, guests appreciate the spaciousness, affordability, comfort and clean bathrooms with some rooms even featuring balconies. However, significant issues are also noted, including musty odors, dirty carpets, stained bed sheets, mouldy bathrooms and outdated or damaged furnishings. Essential amenities such as cutlery and crockery are often missing and difficulties with the entry code system can create access issues. Noise from nearby roads and pubs further detracts from the experience, highlighting the need for better soundproofing.
Cleanliness is a critical concern for many guests despite the convenient location and ample parking. The property suffers from dirty carpets, dusty air conditioning units and musty odors. Common areas and hallways often smell of cigarettes and mold, while bathrooms frequently have mould and occasionally pests. Dirty linens, inadequately cleaned rooms and unclean windows and surfaces contribute to an overall impression of inconsistent housekeeping standards.
Staff interaction also receives mixed reviews. Many guests commend the helpfulness, friendliness and professionalism of the staff, noting good value and strong support when contact is made. However, the absence of on-site staff and reliance on a self check-in process via message codes frustrates many guests. Difficulties in reaching staff through the hotline add inconvenience, although support is generally good once contact is established.
The free WiFi service, though provided without the need for passwords, experiences frequent issues like weak signals, slow speeds and intermittent connectivity. Router issues further complicate maintaining a stable connection and guests often find information on WiFi access lacking.
Parking at Tudor Inn Newcastle is generally viewed positively with free and secure parking under the building being a significant asset. However, the parking slots are tight and better suited for smaller cars, occasionally requiring guests to use street parking when the lot is full.
Beds also spark varied feedback. Clean, comfortable beds are positively highlighted, but concerns about lumpy or sunken mattresses, hard or hammock-like beds and uncomfortable or spongy pillows are common. Cleanliness issues such as dirty mattresses and unpleasant smells further detract from the overall satisfaction with the beds.
The property is described as a budget-quality three-star hotel with basic amenities, but maintenance issues like mouldy ceilings, malfunctioning air conditioning and noise disturbances contribute to guest dissatisfaction. Some guests feel that the room prices are high for the quality offered, calling for a reassessment of its rating due to these recurring problems and the outdated state of the building.
In summary, while Tudor Inn Newcastle offers a strategic location and some appreciated amenities, significant improvements in cleanliness, maintenance and staff presence are needed to enhance the guest experience fully. Show more
InfoSummary of reviewsTudor Inn Newcastle benefits from a highly praised location near major sporting fields, the Newcastle Entertainment Centre, Beaumont Street and the beach, making it convenient for event-goers and tourists. Public transportation links and ample free, secure parking add to its appeal. The positive reception around its strategic position enhances the overall experience for those looking to explore the city or attend local events.
The rooms receive mixed reviews. Positively, guests appreciate the spaciousness, affordability, comfort and clean bathrooms with some rooms even featuring balconies. However, significant issues are also noted, including musty odors, dirty carpets, stained bed sheets, mouldy bathrooms and outdated or damaged furnishings. Essential amenities such as cutlery and crockery are often missing and difficulties with the entry code system can create access issues. Noise from nearby roads and pubs further detracts from the experience, highlighting the need for better soundproofing.
Cleanliness is a critical concern for many guests despite the convenient location and ample parking. The property suffers from dirty carpets, dusty air conditioning units and musty odors. Common areas and hallways often smell of cigarettes and mold, while bathrooms frequently have mould and occasionally pests. Dirty linens, inadequately cleaned rooms and unclean windows and surfaces contribute to an overall impression of inconsistent housekeeping standards.
Staff interaction also receives mixed reviews. Many guests commend the helpfulness, friendliness and professionalism of the staff, noting good value and strong support when contact is made. However, the absence of on-site staff and reliance on a self check-in process via message codes frustrates many guests. Difficulties in reaching staff through the hotline add inconvenience, although support is generally good once contact is established.
The free WiFi service, though provided without the need for passwords, experiences frequent issues like weak signals, slow speeds and intermittent connectivity. Router issues further complicate maintaining a stable connection and guests often find information on WiFi access lacking.
Parking at Tudor Inn Newcastle is generally viewed positively with free and secure parking under the building being a significant asset. However, the parking slots are tight and better suited for smaller cars, occasionally requiring guests to use street parking when the lot is full.
Beds also spark varied feedback. Clean, comfortable beds are positively highlighted, but concerns about lumpy or sunken mattresses, hard or hammock-like beds and uncomfortable or spongy pillows are common. Cleanliness issues such as dirty mattresses and unpleasant smells further detract from the overall satisfaction with the beds.
The property is described as a budget-quality three-star hotel with basic amenities, but maintenance issues like mouldy ceilings, malfunctioning air conditioning and noise disturbances contribute to guest dissatisfaction. Some guests feel that the room prices are high for the quality offered, calling for a reassessment of its rating due to these recurring problems and the outdated state of the building.
In summary, while Tudor Inn Newcastle offers a strategic location and some appreciated amenities, significant improvements in cleanliness, maintenance and staff presence are needed to enhance the guest experience fully. Show more
