InfoSummary of reviewsTorre del Marqués Hotel Spa & Winery - Small Luxury Hotels offers a serene and luxurious retreat in a breathtaking natural setting. The hotel is beautifully situated amidst mountains, providing a tranquil escape from daily life and inviting guests to indulge in relaxation. The location is a highlight, seamlessly blending nature's beauty with modern conveniences, making it an ideal destination for those seeking peace and relaxation in Spain.
Guests often praise the high-quality breakfast experience, which features local products and stunning views, although some suggest improvements in variety and cost. Dining at the hotel is largely appreciated, with exceptional food quality and beautiful restaurant views. While there are comments about menu variety and staffing consistency, the culinary experience remains a memorable aspect of the stay.
Rooms at Torre del Marqués are elegantly renovated, offering comfort and charm with their modern yet historic touch. Visitors appreciate the spacious, clean accommodations and immensely comfortable beds, although minor issues with temperature control and bathroom facilities are noted. Cleanliness is generally well-regarded throughout the hotel, although some areas like the pool and garden tables could benefit from more consistent attention.
The hotel's staff is frequently commended for its outstanding service, characterized by professionalism, friendliness, and attentiveness. Specific staff members receive praise for enhancing the overall experience, reflecting the team's dedication to guest satisfaction. The spa and pool facilities add to the luxury experience, with private spa sessions and a heated pool being particularly popular. Despite minor suggestions for improvements, these amenities contribute to a memorable and personal retreat.
Overall, Torre del Marqués Hotel Spa & Winery embodies luxury in a picturesque rural setting, offering top-notch service, exquisite dining, and sophisticated accommodations. The passion and dedication of the owners and staff are evident, solidifying its reputation as a premier luxury destination within the Small Luxury Hotels network. Show more
InfoSummary of reviewsHotel Sierra de Arcos offers a generally positive experience for its guests with key highlights across various aspects of the property.
The hotel's location receives significant praise for its convenience and accessibility. Situated at the entrance of the town, it serves as an excellent base for exploring local attractions, including Motorland and the drum route. Guests appreciate the tranquil and cozy environment, ample parking and easy access to various routes. However, some note that it feels somewhat remote and far from the city center.
Breakfast at Hotel Sierra de Arcos garners mixed reviews. Many guests commend it for being excellent, homemade, varied and abundant with a good value for money. However, some guests express dissatisfaction over limited variety and occasional shortages of items like pastries and juice.
The dining experience, especially dinner, generally receives positive feedback. The meals are praised for their quality, taste and generous portions with many guests highlighting good value for money. Despite a few complaints about limited options and occasional lackluster meals, the overall dining experience is considered comfortable and enjoyable.
Rooms at the hotel are noted for being spacious, clean and warm. Guests appreciate that they can accommodate pets and come with functional amenities like air conditioning. However, the interiors are described as dated with old furniture and fixtures and noise issues are commonly reported.
Cleanliness is a strong point with the hotel and rooms being well-maintained. Most guests find the level of cleanliness commendable, although there are occasional oversights such as unclean towels or minor neglect in certain areas.
The staff at Hotel Sierra de Arcos are frequently highlighted for their exceptional service. Friendly, helpful and attentive, the staff contribute greatly to a positive and welcoming atmosphere. The owners also receive admiration for their hospitality and going the extra mile for guests.
WiFi services at the hotel receive mixed reviews with some guests experiencing poor connectivity and others finding it satisfactory. Parking is well-regarded with ample and conveniently located spaces available for guests.
The hotel caters well to families, offering quiet and functional apartments suitable for a restful family vacation. The staff provide commendable customer service and ensure comfortable accommodations for families and children.
Beds at the hotel present a varied experience. While some guests find the beds comfortable and clean, others have issues with old, hard mattresses and uncomfortable springs.
Finally, the hotel is highly accommodating to pet owners, allowing dogs without additional cost and providing pet-friendly amenities and rooms. This makes it a convenient and welcoming option for travelers with pets.
Overall, Hotel Sierra de Arcos stands out for its great location, excellent service, cleanliness and pet-friendly policies with some room for improvement in breakfast consistency, room updates and WiFi reliability. Show more
