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Summary of reviews"برود" hotel enjoys a strategic location in the city center, providing easy access to a variety of services such as grocery stores, restaurants and laundry facilities. Its proximity to key attractions like the market, souq and Palace, all within walking distance, makes it an ideal choice for travelers. The hotel's quiet and lively neighborhood adds to the overall superior hospitality experience, offering the feel of a five-star hotel with excellent customer service. Free parking is an added convenience for guests.
The rooms at "برود" are well-received for their spaciousness, cleanliness and aesthetic appeal. Guests appreciate the generous space in both the bedrooms and living areas, along with the well-maintained and tastefully designed interiors. The bathrooms are also described as spacious and well-kept. While there are minor issues like the lack of dining tables and sound insulation concerns, the positive aspects of the rooms, such as beautiful views from balconies and fast room service, outweigh the negatives. The café with delicious meals and free parking further enhance the guest experience.
The hotel's exceptional cleanliness is consistently highlighted across reviews. Guests note the immaculate condition of rooms, bathrooms and common areas, all of which contribute to a pleasant ambiance. Despite occasional maintenance issues and noise due to poor insulation, the overall feedback points to a well-maintained and relaxing environment, perfect for a peaceful stay.
The staff at "برود" are frequently commended for their friendliness, professionalism and prompt service. Notable mentions include Turki Al-Omari, Rawabi Al-Asmari and Nawaf Al-Maliki for their excellent customer service. Guests appreciate the warm welcome and the polite, respectful treatment they receive from the staff, which significantly enhances their overall satisfaction with the hotel.
The hotel's WiFi is generally reliable with good connection speed and extensive coverage, though some guests experience spotty coverage in certain areas, particularly on balconies. While streaming videos can sometimes be an issue, the WiFi generally meets guests' needs for standard online tasks and browsing.
The parking facilities at "برود" are a mix of positives and negatives. Underground parking is convenient but can be narrow and crowded during peak times. Free parking on the main street offers additional flexibility, though issues with organization and ongoing maintenance can make parking a bit tricky.
The beds receive mixed reviews with some guests praising their comfort and pleasant smell, while others find them too hard or narrow. Pillows are often criticized for being overly hard and some mattresses are described as old. Despite these issues, the cleanliness and some positive aspects of the beds contribute to a generally comfortable stay.
In summary, "برود" offers a well-located, clean and aesthetically pleasing environment coupled with exceptional staff service, making it a highly recommended choice for travelers seeking convenience, comfort and a pleasant stay.
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