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Comfort Inn Memphis Downtown main photo
Comfort Inn Memphis Downtown
Inn in Memphis TNUS flag
8.1
Very Good
From $160
$
Info
Summary of reviews
The Comfort Inn Memphis Downtown is a well-regarded hotel, consistently praised for its excellent location, cleanliness and friendly staff. Positioned on the outskirts of downtown Memphis, the hotel offers easy access to major attractions such as Beale Street, the Main Street Trolley, the Mississippi River and various restaurants and bars. Guests particularly appreciate the beautiful river views, the convenience of a parking garage and easy freeway access, all contributing to a safe and pleasant stay.

The hotel's breakfast receives high marks for variety and quality, featuring options like eggs, sausage, bacon, waffles, fresh biscuits and fruit. The clean dining area and attentive staff further enhance the breakfast experience, though some guests note occasional crowding and limited selections. Despite these minor drawbacks, the breakfast is generally seen as a strong feature, adding significant value to the stay.

Rooms at the Comfort Inn are spacious and clean, many offering stunning views of the Mississippi River and downtown. Guests appreciate the comfortable beds and proper amenities, though some rooms could benefit from updates and improvements. The overall cleanliness of the hotel is a major positive with daily room cleanings ensuring a pleasant stay.

The staff at
Comfort Inn Memphis Downtown receive high praise for their friendliness, professionalism and helpfulness, particularly the front desk team. This welcoming atmosphere significantly enhances the overall guest experience. However, feedback on the breakfast staff is more mixed with some guests noting unfriendly behavior.

Free WiFi is available and functional for basic use, though connections can be inconsistent. The gym, while adequate for basic workouts, could use significant updates. The rooftop pool with its great city views, is generally clean and well-maintained but has faced closures for repairs, which can be disappointing for guests.

Parking at the hotel is convenient and secure with underground and on-site options available, despite some tight spaces and an additional daily fee. The hotel is considered family-friendly, offering amenities like family rooms, a game corner and a shallow pool for children. While basic, these facilities and the friendly staff make it a good choice for traveling families.

The hotel's prime location near Beale Street and other nightlife spots is a major draw, making it easy for guests to explore Memphis's vibrant scene. The beds are generally comfortable, though some guests have mentioned issues with specific rooms.

Overall,
Comfort Inn Memphis Downtown offers a dependable three-star experience, delivering good value, comfort and convenience for both leisure and business travelers.
Categories
Pool
Rooftop Pool
Shopping
Honeymoon
Peabody Memphis main photo
Peabody Memphis
Hotel in Memphis TNUS flag
9.0
Excellent
From $252
$
+2
Info
Summary of reviews
The Peabody Memphis is a luxurious and historic hotel located in the heart of downtown Memphis, making it the perfect spot for those who want to explore the city. Guests highly recommend this hotel for its prime location, friendly staff and beautiful atmosphere. The breakfast experience is a mixed bag, but the majority of reviewers enjoyed an excellent breakfast during their stay. The dining experience is a must-try with top-notch restaurants offering delicious meals and exceptional service. The rooms are absolutely beautiful, tastefully updated and fresh with comfortable beds and furniture. The hotel is clean and well-appointed, making it a great choice for travelers who prioritize location and cleanliness. The staff is exceptional with outstanding service and Southern charm and hospitality at its best. The Peabody Memphis is a historical landmark that is rich in history and stories, providing guests with a welcoming stay in historic luxury. Overall, the Peabody Memphis offers pure luxury and is a beautiful place to stay for anyone seeking classic luxury of hotels in days gone by.
Categories
Shopping
Pool
Heated Pool
Indoor Pool
Luxury
Hampton Inn & Suites Memphis-Beale Street main photo
Hampton Inn & Suites Memphis-Beale Street
Hotel in Memphis TNUS flag
8.6
Very Good
From $182
$
Info
Summary of reviews
The Hampton Inn & Suites Memphis-Beale Street enjoys significant praise for its prime location, right next to the iconic Beale Street. Guests appreciate the hotel's proximity to local attractions, such as the FedEx Forum, restaurants, bars and music venues, making it an ideal spot for tourists wanting to explore the vibrant heart of Memphis. Secure parking and clean facilities further enhance its appeal, providing easy access to all downtown has to offer.

Complimentary breakfast at the hotel is generally well-received, noted for its variety and quality. Guests appreciate the selection of hot and cold items and the friendly, helpful breakfast attendants add to the positive dining experience. Some suggestions for improvement include extending breakfast hours and addressing occasional lapses in food availability.

Dining options around the hotel are abundant with numerous restaurants within walking distance that cater to diverse tastes. This convenience is frequently highlighted as a positive aspect of the stay.

Guest reviews of the rooms are mixed. Many highlight the rooms for being clean, spacious and comfortable, particularly enjoying the king rooms and suites for their size and views. However, some guests encountered issues such as broken fixtures and occasional cleanliness lapses.

Cleanliness is a strong point for the hotel overall with numerous guests noting the efficiency and thoroughness of the housekeeping staff. Minor issues were mentioned, such as unclean elevators or dirty toilets, but the overall sentiment remains positive.

Staff interactions also present a mixed picture. While many guests commend the helpfulness and friendliness of the morning and front desk staff, inconsistencies in evening and check-in service were noted. Some staff members, particularly those handling breakfast, receive high praise for their service.

The hotel’s Wi-Fi is generally reliable, adding to the satisfactory stay experience. Guests appreciate the complimentary internet access, finding it effective, albeit occasionally slow.

Experiences with the indoor pool vary with issues such as cold temperature and maintenance problems being noted. However, the pool's 24-hour availability and restricted access are appreciated by some guests.

Parking receives positive feedback for its security and convenience, though opinions on the cost are mixed. Secure, ample parking spaces contribute to the positive reviews, despite complaints about tight spaces and extra charges.

For families, the hotel offers a suitable environment with amenities like the indoor pool being a hit among kids. Its location enables easy access to various attractions, making it an ideal choice for family visitors.

Nightlife around the hotel is vibrant, thanks to its prime position by Beale Street. Guests find the location perfect for immersing in the local cultural scene, though they should be prepared for some noise late into the night.

The hotel’s beds are highly praised with many guests finding them exceptionally comfortable and conducive to restful sleep. The clean linens and availability of extra pillows add to the positive feedback, despite a few comments about bed softness.

Overall, the
Hampton Inn & Suites Memphis-Beale Street delivers a comfortable and convenient stay with standard three-star amenities and cleanliness that align well with its rating. While there are areas for improvement, the hotel’s strengths in location, breakfast and room comfort make it a popular choice for visitors to Memphis.
Categories
Pool
Indoor Pool
Shopping
Sustainability Journey
Hampton Inn & Suites Memphis-Wolfchase Galleria main photo
From $141
$
+5
Info
Summary of reviews
Hampton Inn & Suites Memphis-Wolfchase Galleria enjoys a prime location that guests find particularly advantageous, offering easy access to various amenities, shops, and restaurants in a safe and pleasant neighborhood. The hotel's proximity to the hospital and structured site make it a reliable choice for travelers who value accessibility and safety.

The breakfast experience entices positive remarks from guests, who appreciate the variety and taste of the offerings, along with the exceptional service from staff, which often exceeds expectations. While some guests had minor reservations about the selection, the cleanliness and inclusion of breakfast add value to the stay.

The rooms are frequently praised for their spaciousness and cleanliness, contributing to a comfortable and pleasant experience. The separate bedroom and living room layout in some rooms is an appreciated feature, ensuring privacy and space. The comfortable beds guarantee restful nights, and although minor issues were noted regarding cleanliness in certain bathrooms, the overall impression remains positive. The helpful staff, ample parking, and good breakfast further enhance the guest experience, with the availability of hydrating water being a refreshing perk.

Cleanliness across the hotel is generally well-regarded, with guests noting the clean and comfortable conditions. Although specific concerns such as slippery bathtubs or occasional stains suggest areas for improvement, the staff's exceptional service contributes to a welcoming atmosphere, leaving a positive impression overall.

The staff consistently receives praise for their friendly and courteous demeanor, enhancing the welcoming atmosphere throughout the stay. Their efficiency and kindness, particularly noted at the reception desk and breakfast bar, contribute significantly to the guests' positive experience, making
Hampton Inn & Suites Memphis-Wolfchase Galleria a recommended choice for its staff, rooms, location, and cleanliness.
Categories
Shopping
Pool
Outdoor Pool
Sustainability Journey
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG main photo
From $136
$
+2
Info
Summary of reviews
The Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG, generally receives commendable feedback for its strategic location, comfort and friendly ambiance. Positioned near major highways and popular shopping destinations like Wolfchase Galleria mall, Walmart and IKEA, travelers enjoy convenient access to dining and entertainment. Despite its proximity to bustling areas, the hotel's quiet environment ensures a peaceful stay, making it a preferred choice for both leisure and business visitors.

The hotel rooms receive high praise for their cleanliness and spaciousness, featuring modern amenities such as microwaves and fridges, comfortable beds and excellent shower water pressure. Minor issues, like occasional unclean areas and non-functional televisions, were noted but did not significantly detract from the overall positive impression. The suites are especially appreciated by families due to their ample space and separate bedrooms.

Staff at the Holiday Inn Hotel & Suites are highlighted for their friendliness and professionalism, contributing to a welcoming and organized atmosphere from check-in to check-out. This excellent service extends to both the front desk and housekeeping staff, enhancing the overall guest experience.

The breakfast at the hotel is generally well-received, praised for its variety and taste, though the additional charge for the meal surprised some guests. The quality of the food often justified the cost, despite occasional critiques regarding variety and specific items. However, the dinner service faced some challenges, including limited restaurant hours and inconsistent operation, though nearby dining options provided satisfactory alternatives.

The hotel's amenities, such as the gym and pool, garnered mixed reviews. The fitness center is generally deemed adequate, though some guests mentioned issues with temperature and cleanliness. The indoor pool is popular among families, though it can become crowded and occasionally faces maintenance issues.

WiFi service at the hotel is mostly reliable and fast, though some guests reported intermittent connectivity issues and concerns about potential charges. The property’s overall cleanliness is highly regarded, notwithstanding occasional lapses in common areas like the elevators and pool.

Families particularly enjoy the hotel for its kid-friendly environment with spacious suites and a popular pool area, making it a solid choice for family vacations. The hotel’s budget-friendly nature is appreciated, though some guests feel it slightly underperforms against three-star expectations.

In sum, the Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria offers a comfortable, clean and conveniently located stay with friendly staff and excellent amenities, making it a top choice for those visiting the Memphis area.
Categories
Pool
Heated Pool
Indoor Pool
Shopping
Family
Hyatt Place Memphis Wolfchase main photo
Hyatt Place Memphis Wolfchase
Hotel in Memphis TNUS flag
8.3
Very Good
From $147
$
+3
Info
Summary of reviews
Hyatt Place Memphis Wolfchase stands out as a highly favored accommodation in Memphis, thanks to a combination of prime location, exceptional service, and comfortable amenities. The hotel is ideally situated within a vibrant shopping village, offering guests easy access to a variety of dining and shopping options, all while maintaining a quiet, secluded ambiance away from the city's hustle and bustle. Proximity to major highways further enhances its appeal for both leisure and business travelers.

Guests frequently commend the hotel's breakfast, praising the spread for its freshness, variety, and quality, making it a delightful start to the day. The rooms are another highlight, noted for their spaciousness, cleanliness, and comfort. Amenities like sectional couches and separate sitting areas enhance the homely feel, particularly appreciated by families.

Cleanliness is a top priority at
Hyatt Place Memphis Wolfchase, with spotless rooms and well-maintained facilities earning consistent praise. The staff's friendliness and helpfulness contribute significantly to the welcoming atmosphere, with impeccable customer service being a hallmark of the guest experience.

The hotel caters well to families, offering roomy accommodations and facilities that are family-friendly, including grassy areas for pets and engaging workout facilities for teens. Guests appreciate the comfortable beds, which are often described as exceptionally comfy, ensuring a restful night's sleep.

Additional amenities, such as a heated outdoor pool and a functional gym, provide added leisure options for guests. Despite some guests noting the gym's modest offerings and occasional parking issues, the overall experience at this hotel is overwhelmingly positive, cementing its reputation as a reliable choice for visitors to Memphis.
Categories
Pool
Outdoor Pool
Shopping
Family
SpringHill Suites Memphis Downtown main photo
SpringHill Suites Memphis Downtown
Hotel in Memphis TNUS flag
8.1
Very Good
From $165
$
+6
Info
Summary of reviews
SpringHill Suites Memphis Downtown enjoys an enviable location in the heart of Memphis, offering guests easy access to popular attractions such as Beale Street, the riverfront, Bass Pro Pyramid and Sun Studios. The proximity to key landmarks and the convenience of a trolley stop right next to the hotel make it an ideal base for tourists keen to explore the city's vibrant downtown area.

The hotel's breakfast is widely praised for its variety and quality. Guests appreciate the plentiful and hearty options available from as early as 6:30 AM with special mentions of healthy, low-sugar choices. The warm, friendly service in the breakfast area further enhances the positive start to the day.

Accommodations at
SpringHill Suites Memphis Downtown are noted for their spaciousness, cleanliness and comfort. Guests frequently comment on the airy, well-equipped rooms with modern amenities like large TVs and super-equipped studios. The double queen suites in the historic Kress building are particularly admired for their beauty and size. While there are occasional remarks about minor wear and isolated cleanliness issues, the overall feedback highlights the comfort and spaciousness of the rooms.

The staff at
SpringHill Suites Memphis Downtown receive consistently high praise for their friendliness, helpfulness and professionalism. The front desk, bartenders and breakfast room staff stand out for their exceptional customer service, contributing significantly to a positive and memorable guest experience.

However, the parking situation presents some challenges for guests. Valet parking is the only option with rates considered pricey and service sometimes slow. Despite parking being available, guests might find the cost and convenience less than ideal and may benefit from exploring alternative parking options nearby.

In terms of sleeping arrangements, guests consistently find the bedding incredibly comfortable. Whether in regular beds, king-size beds or even the sofa, the comfort level is highly rated, often described as providing a restful and cozy sleeping experience.

Overall,
SpringHill Suites Memphis Downtown offers a highly positive experience, particularly due to its prime location, comfortable accommodations, excellent breakfast and exceptional staff service.
Categories
Shopping
Pool
Outdoor Pool
Family
DoubleTree by Hilton Memphis main photo
DoubleTree by Hilton Memphis
Hotel in Memphis TNUS flag
8.6
Very Good
From $157
$
+4
Info
Summary of reviews
DoubleTree by Hilton Memphis, located at 5050 Poplar Avenue, enjoys a highly praised position ideal for exploring the city. Set in a vibrant and secure neighborhood, the hotel offers easy access to an array of dining and shopping options, including fast-food chains, locally owned restaurants, and a Whole Foods Market, all within walking distance. Entertainment venues such as a movie theater and Ben & Jerry’s are also nearby, adding to the convenience of the location. Ample free parking and the ease of accessing downtown Memphis and attractions like Graceland make this an attractive choice for both business and leisure travelers.

Dining at the
DoubleTree by Hilton Memphis is a highlight, especially the breakfast which is often commended for its quality and variety. Despite the lack of a continental option, the breakfast buffet receives high praise for its fantastic selection and the excellent service provided by the staff. While some guests find the buffet pricing high, the overall satisfaction with the dining experience is notable, with the dinner offerings also receiving accolades for their organization and delicious local flavors. The presence of an outstanding staff, particularly in the dining areas, elevates the stay experience.

Guest rooms at the hotel garner positive feedback for their spaciousness, cleanliness, and comfort. Equipped with cozy and stylish furnishings, the rooms, especially those with King beds, provide a restful and quiet atmosphere. Minor issues occasionally arise, but they don't significantly detract from the overall positive experience that emphasizes cleanliness and comfort. The hotel's commitment to maintaining high standards of cleanliness extends beyond the rooms to communal areas, further enhancing the guest experience.

The staff consistently receive acclaim for their friendliness and helpfulness. Guests feel warmly welcomed and well cared for, with staff praised across all areas for their professionalism and thoughtfulness. Notable gestures, such as offering delicious cookies upon check-in, reflect the hotel's service-oriented approach.

The pool experience is also a much-appreciated feature, with guests praising the innovative combination of indoor and outdoor pools that provide a delightful and refreshing escape. The pool area is a favored amenity, especially for families and those taking breaks from exploring Memphis.

Finally, the beds at
DoubleTree by Hilton Memphis are notably comfortable, contributing significantly to the positive guest reviews. The combination of cozy mattresses and plush pillows ensures a restful sleep, reinforcing the hotel's reputation for offering a comfortable and accommodating stay. Overall, the DoubleTree by Hilton Memphis leaves a strong impression as an inviting and convenient lodging option, encouraging many guests to return.
Categories
Pool
Heated Pool
Indoor Pool
Shopping
Golf
Hampton Inn Memphis-Poplar main photo
Hampton Inn Memphis-Poplar
Hotel in Memphis TNUS flag
7.6
Good
From $109
$
+2
Info
Summary of reviews
The Hampton Inn Memphis-Poplar is highly regarded for its charming and secure location, which offers both tranquility and convenience. Nestled in a pleasant neighborhood with easy access to major highways, the hotel is close to a variety of restaurants, stores and attractions, making it an ideal choice for both business and leisure travelers. The availability of ample parking with good security provides added peace of mind for visitors.

Guests frequently praise the hotel's breakfast, appreciating the variety and freshness of the offerings, including hot items like eggs, sausage and waffles. The friendly and attentive breakfast staff ensure the buffet is well-stocked, adding to the positive dining experience.

Rooms at the hotel receive mixed reviews; while many guests commend the cleanliness and comfort, noting the nice amenities and quiet environment, some have pointed out issues with room size and maintenance. Despite occasional challenges with worn fixtures and cleanliness, satisfied guests often find their accommodations clean and comfortable.

The hotel generally maintains a good level of cleanliness, though some isolated issues with bathrooms and musty smells have been noted. Public facilities like the pool also receive mixed cleanliness reviews, but overall, the property is well-kept and adheres to acceptable housekeeping standards.

The staff at
Hampton Inn Memphis-Poplar is frequently lauded for their friendly, polite and helpful nature. Many guests appreciate the professionalism and courtesy extended by the front desk, housekeeping and breakfast staff, which contributes to a welcoming atmosphere.

Free WiFi is another appreciated feature with most guests finding it reliable and easy to connect to, despite occasional comments about speed and signal strength.

The pool area, while generally clean and well-maintained, has faced criticism for being small and crowded and on some occasions, access has been problematic due to security and noise issues. Nevertheless, the pool remains a popular amenity when available.

Parking is well-received, offering a safe and well-lit area with ample, secure spaces. Even though some guests encountered minor issues, overall, the parking experience is positive.

Families find the hotel accommodating and comfortable with many expressing their satisfaction with the family-friendly environment and amenities.

The beds, particularly the King beds, are often cited for their comfort, contributing significantly to a pleasant stay. While there are occasional complaints about bedding quality and firmness, the general sentiment is favorable.

In summary,
Hampton Inn Memphis-Poplar meets the expectations of a three-star hotel, providing satisfactory cleanliness and comfort, reliable amenities and a friendly atmosphere. The hotel's convenient location, comfortable beds and commendable breakfast make it a solid choice for visitors to Memphis.
Categories
Pool
Outdoor Pool
Shopping
Sustainability Journey
Courtyard by Marriott Memphis East/Park Avenue main photo
Courtyard by Marriott Memphis East/Park Avenue
Hotel in Memphis TNUS flag
8.5
Very Good
From $116
$
+4
Info
Categories
Shopping
Pool
Outdoor Pool
Family
Four Points by Sheraton Memphis East main photo
Four Points by Sheraton Memphis East
Hotel in Memphis TNUS flag
8.3
Very Good
From $112
$
+4
Info
Categories
Shopping
Pool
Outdoor Pool
Golf
Hyatt Place Memphis Primacy Parkway main photo
Hyatt Place Memphis Primacy Parkway
Hotel in Memphis TNUS flag
7.8
Good
From $105
$
+4
Info
Summary of reviews
The Hyatt Place Memphis Primacy Parkway is highly regarded for its ideal and convenient location. Situated close to restaurants, department stores, and the Memphis airport, it offers easy access for travelers and those attending nearby medical appointments. The quiet surroundings, coupled with attentive staff and spacious accommodations, enhance the overall guest experience.

The hotel’s breakfast receives mixed reviews, with many guests praising it for being delicious and varied. Favorites such as biscuits, fresh orange juice, and coffee are often highlighted, contributing to a pleasant start to the day. Despite this, some guests noted that the breakfast offerings could be expanded and improved in terms of variety and temperature.

Guests generally find the rooms at the hotel to be clean, comfortable, and spacious, with a layout that promotes relaxation. The beds are often described as comfortable, aiding restful nights, while the additional sitting areas and hot showers add to the overall comfort. Although there were some occasional cleanliness issues, such as unswept floors and unclean carpets, the rooms are mostly satisfactory for the price point.

Staff interactions at
Hyatt Place Memphis Primacy Parkway are consistently praised, with guests noting the team’s friendliness and efficiency. Staff members like April, Dannon, and Shayne receive special mentions for their excellent customer service. However, some guests did experience minor issues with staff being overworked or not providing sufficient information.

The parking situation presents some challenges, as guests need to pay an additional fee, which is sometimes unexpected. This has led to inconvenience, particularly for those not informed in advance of the costs. Despite this, the hotel remains a popular choice for its overall value and location.

In summary,
Hyatt Place Memphis Primacy Parkway offers a generally positive experience with its convenient location, spacious rooms, and friendly staff. While there are areas for improvement, such as breakfast variety, cleanliness consistency, and parking fees, the hotel remains a solid option for those visiting the Memphis area.
Categories
Shopping
Pool
Outdoor Pool
Dog Friendly
Fairfield Inn and Suites Memphis Germantown main photo
Fairfield Inn and Suites Memphis Germantown
Hotel in Memphis TNUS flag
8.6
Very Good
From $121
$
+4
Info
Summary of reviews
The Fairfield Inn and Suites Memphis Germantown offers a highly satisfying experience for travelers seeking convenience, comfort, and exceptional service. Situated in the upscale area of Germantown, the hotel boasts a prime location, providing easy access to a variety of dining and shopping options in a safe and tranquil neighborhood. This strategic positioning, coupled with excellent hospitality, makes it a preferred choice for both leisure and business travelers.

Guests frequently commend the hotel for its outstanding breakfast offerings, noting a diverse and high-quality selection of both hot and cold items, including cheese omelets and waffles. The breakfast area is well-maintained, spacious, and complemented by attentive staff, contributing to a positive start to each day.

The rooms at the Fairfield Inn and Suites are consistently praised for their cleanliness, spaciousness, and comfort, often likened to a "home-away-from-home" experience. Comfortable beds and well-maintained facilities ensure a restful stay, with guests appreciating the value provided compared to higher-priced alternatives.

Cleanliness is a standout feature throughout the property, with modern and updated environments extending from the guest rooms to public areas. This focus on maintenance, along with a welcoming ambiance, leaves a lasting impression on visitors.

The hotel staff is frequently highlighted for their warmth, professionalism, and dedication to meeting guest needs. Their accommodating and helpful nature enhances the overall experience, ensuring a comfortable and enjoyable stay.

Families particularly appreciate the indoor pool with its inviting warmth, making it a popular attraction for children. The pool area, while occasionally needing more upkeep, remains a highlight for family visits. The hotel's convenient location near family-friendly attractions further adds to its appeal for those seeking a memorable family vacation.

Overall, guests are drawn to the
Fairfield Inn and Suites Memphis Germantown for its combination of a prime location, exceptional service, comfortable accommodations, and welcoming environment, consistently resulting in positive experiences for all types of travelers.
Categories
Pool
Outdoor Pool
Shopping
Golf
Hampton Inn & Suites Memphis East Germantown Area main photo
From $128
$
+7
Info
Categories
Shopping
Pool
Outdoor Pool
Sustainability Journey
Fairfield Inn & Suites Memphis I-240 & Perkins main photo
From $108
$
+7
Info
Categories
Shopping
Pool
Outdoor Pool
Golf
Homewood Suites by Hilton Southwind - Hacks Cross main photo
From $111
$
+6
Info
Summary of reviews
Homewood Suites by Hilton Southwind - Hacks Cross is favored by guests for its superb location, offering convenience and accessibility amidst a hub of restaurants and stores. The property is ideally situated for both business and leisure travelers, providing easy access to dining, shopping, and entertainment options while maintaining a tranquil setting that offers respite from the hustle and bustle of the surrounding area.

The breakfast service at the hotel garners positive feedback, particularly concerning the variety and quality of offerings, highlighted by a waffle bar, eggs, and an assortment of pastries and beverages. Guests appreciate the friendly and accommodating breakfast staff who enhance the overall experience. Although suggestions for more dietary options and critiques regarding limited selection are voiced, the attentive service remains a notable strength.

Rooms at Homewood Suites are praised for their spaciousness, especially appealing to families due to separate living areas. Guests find the rooms clean and quiet, equipped with convenient amenities like a fridge and microwave. However, inconsistencies like maintenance issues and outdated furnishings are flagged by some guests, reflecting areas for improvement.

Cleanliness at the hotel receives mixed reviews, but many guests commend the overall cleanliness of their accommodations and the facility. Nonetheless, significant challenges in housekeeping standards are noted, impacting the experience for guests who prioritize cleanliness.

The staff is widely recognized for their friendly, professional service, with the morning team and individuals like Ann and Ms. Glinda highlighted for their exceptional hospitality. Despite occasional understaffing and reservation challenges, the staff's dedication and welcoming attitude significantly contribute to guest satisfaction.

Overall,
Homewood Suites by Hilton Southwind - Hacks Cross is appreciated for its strategic location, spacious rooms, and the commendable efforts of its staff, appealing to travelers seeking convenience and hospitable service. However, guests might want to consider potential discrepancies in room maintenance and cleanliness.
Categories
Shopping
Pool
Outdoor Pool
Sustainability Journey
Hilton Garden Inn Memphis/Wolfchase Galleria main photo
From $129
$
+3
Info
Categories
Shopping
Pool
Indoor Pool
Sustainability Journey
Townhome Inn & Suites by IHG main photo
Townhome Inn & Suites by IHG
Hotel in Memphis TNUS flag
7.8
Good
From $105
$
+4
Info
Summary of reviews
Townhome Inn & Suites by IHG garners positive acclaim for its prime, convenient location. Guests frequently appreciate its proximity to shopping centers, restaurants, major highways like I45 and I40 and notable attractions such as Wolfchase Mall and Ikea. The hotel's setting in a safe, pleasant area with free parking and easy access to downtown Memphis adds to its attractiveness for both leisure and business travelers. Friendly staff further enhance this appeal.

Breakfast offerings, though largely described as good, delicious and varied with options such as waffles, cereal, eggs and biscuits, have received mixed feedback. Some guests were dissatisfied with the lack of variety and essential items, as well as issues with cold or missing food and delayed service times.

Rooms at the hotel are generally commended for their spaciousness, comfort and cleanliness with many noting the rooms to be very clean, roomy and occasionally newly renovated. Positive mentions highlight comfortable beds and convenient layouts. However, inconsistencies in maintenance, such as musty odors, outdated decor and inadequate soundproofing, detract from the overall experience.

While many guests find the hotel clean and well-kept with tidy rooms and professional staff, there are recurring concerns about housekeeping lapses, including dirty floors, stained bedding and neglected shared facilities. Some public areas and the parking lot also require more maintenance.

Staff receive mixed reviews: many guests comment on their friendliness, helpfulness and professionalism, which contribute significantly to a positive stay. However, complaints about unprofessional behavior, inefficiency and lack of staff presence suggest a need for enhanced training and management oversight.

The WiFi and TV services need substantial improvement. Frequent connectivity issues, slow internet speeds and limited TV channels detract from the guest experience.

The pool area, while enjoyed by families and children, faces concerns regarding cleanliness, maintenance and restricted operating hours. These issues often lead to disappointment among guests.

The hotel is considered family-friendly with rooms suitable for families and a well-received pool. However, some guests experienced noise disturbances and found certain policies and external factors less accommodating for family stays.

Regarding the comfort of beds, many guests praise their firmness and cleanliness, contributing to a good night’s sleep. Nevertheless, discrepancies in bed comfort and cleanliness of sheets were also noted.

As a three-star hotel, guests appreciate the location, smooth check-in process and friendly staff. However, there are mixed evaluations about the facilities, maintenance of rooms and common areas and breakfast quality. With improvements, it could better align with its three-star rating.

For business travelers, the hotel poses some challenges: inadequate internet quality and breakfast options and disruptions from noise hinder productivity, indicating the need for better business accommodations.

Overall, while the hotel has many strong points that guests appreciate, there are several areas in need of attention to enhance the overall guest experience consistently.
Categories
Pool
Outdoor Pool
Shopping
Family
Residence Inn by Marriott Memphis Germantown main photo
From $136
$
+10
Info
Categories
Shopping
Pool
Outdoor Pool
Family
Extended Stay America Suites - Memphis - Wolfchase Galleria main photo
From $108
$
+6
Info
Summary of reviews
Extended Stay America Suites - Memphis - Wolfchase Galleria is highly regarded for its prime location, situated directly across from the Wolfchase Galleria Mall. This strategic placement offers convenience for shopping enthusiasts, with various stores and dining options within walking distance. The area is safe and peaceful, providing a quiet retreat while maintaining proximity to major highways and essential amenities like gas stations and food outlets. Many guests appreciate the spacious and clean accommodations, complementing their comfortable stay with this favorable location.

The cleanliness of the hotel is consistently praised, with rooms often described as fresh and inviting. The diligent cleaning staff ensures that the property is well-maintained and neat, contributing to a tranquil environment. This attention to cleanliness is paired with the hotel’s comfortable and roomy suites, some equipped with kitchenettes for those looking to self-cater. Despite a few isolated maintenance issues, the overall atmosphere is welcoming, supported by friendly and attentive staff.

The hotel staff is frequently highlighted as a significant positive aspect, known for their professional demeanor and helpful nature. Visitors commend the team, including individuals like Kristen, Eric, and Shunta, for making their stay pleasant and stress-free. Their personable touch adds to the hotel’s inviting vibe, rounded out by an easy check-in process and a warm reception.

While breakfast offerings are minimal, consisting mainly of grab-and-go items like granola bars and pre-packaged muffins, the strategic location provides various dining alternatives nearby. The parking situation offers plenty of spaces and is well-lit, though guests should be aware of minor security concerns and maintenance issues.

Overall,
Extended Stay America Suites - Memphis - Wolfchase Galleria provides a comfortable and convenient stay for travelers focused on location and cleanliness. With its friendly staff and spacious accommodations, it remains an attractive choice for visitors and families exploring Memphis.
Categories
Shopping
Pool
Outdoor Pool
Gym
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