InfoSummary of reviewsMercure Rio de Janeiro Nova Iguaçu is situated in the heart of Nova Iguaçu, offering guests easy access to Pedreira shopping mall, local markets, restaurants, bars and various amenities such as pharmacies and supermarkets. The hotel’s central location provides convenience for those attending local events and enjoying the bustling nightlife, which contributes to a sense of safety after dark.
Guests commend the accommodations for their cleanliness and comfort with spacious rooms featuring large, comfortable beds and pleasant balconies. The extensive amenities include a large swimming pool, well-structured refrigerators and quality bedding. The hotel staff, frequently highlighted for their politeness and helpful service, significantly enhance the guest experience. Rich breakfasts, although sometimes criticized for cost and variety and excellent customer service round out the positive aspects of this centrally located hotel.
Breakfast at the hotel receives mixed feedback. While many guests enjoy the delicious and varied offerings, including fruits, juices and breads, others find it expensive and lacking in value. Some guests have experienced issues with the breakfast not being restocked promptly or encountering poor-quality items.
The hotel's restaurant is praised for its excellent meal options and delightful dishes, particularly when dining by the pool. However, some guests have found the service slow and noted high prices. The restaurant’s limited hours, including being closed on Mondays and the absence of room service, have inconvenienced some guests.
The rooms are largely appreciated for their spaciousness and comfort with high standards of cleanliness. Guests have particularly praised the bedding and bathrooms, although there are occasional mentions of maintenance issues and noise disturbances from neighboring areas.
Cleanliness is generally a strong point with many guests noting the hotel’s spotless environment and well-maintained facilities. However, certain lapses have been reported, such as moldy walls and insufficient housekeeping.
The staff at Mercure Rio de Janeiro Nova Iguaçu are consistently described as polite, kind and attentive, contributing significantly to the positive experience of staying at the hotel. Specific staff members are often highlighted for their exceptional service and overall, the staff's dedication to hospitality leaves a favorable impression.
Wi-Fi at the hotel has been noted as satisfactory by some guests but also frequently criticized for its instability and slow speeds. The gym is generally well-regarded for being well-equipped and useful, while the pool receives mixed feedback—some finding it clean and inviting, others noting issues with maintenance and unavailability.
The parking service is available but comes with an additional cost and has received mixed reviews. Some guests appreciate the convenience, while others find it expensive and occasionally inefficient, especially with the valet service during peak times.
The hotel is deemed family-friendly with a pleasant atmosphere and suitable accommodations for families. The beds are mostly praised for their comfort and size, although some inconsistencies in mattress quality have been noted.
Overall, Mercure Rio de Janeiro Nova Iguaçu aligns well with a four-star rating, providing high-quality amenities and superior service, particularly for business travelers who find it a top option in the area. While there are areas for improvement, particularly with breakfast and Wi-Fi, the hotel generally meets the standard expected of a Mercure property. Show more
InfoSummary of reviewsMont Blanc Apart Hotel Nova Iguaçu receives numerous positive reviews across various aspects, making it a commendable choice for travelers.
The hotel’s location stands out as a significant advantage with guests consistently praising its proximity to shopping malls, pharmacies, dining options and the city center. This convenience is complemented by excellent service from the helpful, polite and accommodating staff who play a crucial role in creating a welcoming and pleasant atmosphere.
Breakfast at the hotel is highly regarded with guests enjoying the generous, varied and fresh offerings, including homemade items like cakes and bread, in a beautiful and pleasant setting. The attentive staff further enhance the dining experience, despite occasional comments about the need for quicker replenishments.
The rooms are another highlight, appreciated for their spaciousness, comfort and modern amenities like air conditioning and mini kitchens. Guests report excellent showers and well-organized interiors, making the accommodations suitable for both solo travelers and families. However, some reviews mention minor maintenance issues and occasional cleanliness lapses, particularly in bathrooms, indicating areas for improvement.
Cleanliness receives mixed feedback with many guests noting the generally clean rooms and bathrooms, alongside spotless bedding and towels. Despite this, some guests report issues such as mold, mildew, stained towels and unclean floors, suggesting the need for consistent maintenance and renovations.
Free Wi-Fi experiences vary with some guests finding it excellent while others encounter challenges with weak signals, particularly in certain rooms. The pool area is described as cozy and well-maintained, providing a pleasant spot to relax, although there have been occasional operational issues and suggestions for longer hours.
Finally, the beds offer mixed experiences with many guests finding them clean and comfortable, while others report issues such as uncomfortable mattresses and structural problems. Despite these mixed reviews, the spacious rooms and appealing amenities, including balconies with nice views, contribute to a positive overall impression.
In summary, Mont Blanc Apart Hotel Nova Iguaçu is well-regarded for its prime location, excellent staff, satisfying breakfast and comfortable rooms, though there is room for improvement in maintenance and cleanliness. Show more
