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Summary of reviewsComfort Suites Airport in Kenner, LA, offers guests a highly positive experience characterized by its strategic location, comfortable accommodations, and excellent staff service. Situated conveniently near the New Orleans airport, the hotel is ideal for travelers with early flights or those attending local events. Guests benefit from the surrounding array of restaurants and shopping options, providing a lively yet peaceful atmosphere. The shuttle service enhances accessibility and value for money, while ongoing renovations promise further improvements.
The complimentary breakfast receives favorable reviews, noted for its fresh and varied selection, including popular waffles and helpful staff that contribute to a pleasant start to the day. Guests appreciate the grab-and-go options, catering to the needs of early risers.
Rooms are consistently praised for their spaciousness, cleanliness, and modern ambiance, with comfortable beds ensuring restful nights for guests. Soundproofing and ample suite space cater well to families and those seeking tranquility, despite the hotel’s proximity to the airport. A few minor issues exist, but they are outweighed by the positive aspects of room quality.
Cleanliness is a strong point, with the hotel maintaining well-kept facilities that add to guests' sense of security. Positive mentions of tidy lobby and breakfast areas enhance the overall appeal, and the friendly housekeeping staff contributes substantially to guest satisfaction.
The staff of Comfort Suites Airport is recognized for their friendliness and professionalism, making guests feel welcome and valued throughout their stay. The attentiveness and efficiency of individuals like Daisy and Isis leave a lasting positive impression, with the manager’s proactive approach ensuring smooth operations.
The pool facilities offer a delightful indoor/outdoor design that appeals to both adults and children, although there’s occasional inconsistency with their availability. When operational, the pool and hot tub offer a refreshing retreat.
Comfort Suites Airport delivers a welcoming and comfortable stay, characterized by its excellent location, well-appointed rooms, inviting staff, and quality amenities, making it an ideal choice for both business and leisure travelers.
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