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Hotels Taking Steps Towards Sustainability in Mina
88 HOTELS IN AND AROUND MINARanking can be influenced by the commissions we receive.
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Summary of reviews
Violet Al Shisha Hotel offers a serene and clean environment, making it an appealing choice for budget-conscious travelers who prioritize tranquility over proximity to dining and shopping amenities. Guests appreciate the hotel's regular shuttle service to the holy mosque, which mitigates the inconvenience of its location a short drive away from the Haram. However, the walk from the drop-off point to the mosque can be challenging, particularly for the elderly and families with young children.
The breakfast buffet is highly rated for cleanliness, variety and taste, offering good value for money. The efficient and organized breakfast service features commendable staff, though some guests suggest more international options and better quality control. In contrast, dinner service requires improvement with limited options, repetitive menus and occasional lower quality. Guests also expressed concerns about restaurant hours and the presence of cats around meal areas.
Rooms are praised for their modern decor and cleanliness with effective air conditioning and comfortable bedding. However, they are often described as small and compact, potentially uncomfortable for larger groups or families. Housekeeping and room service receive mixed reviews with some noting quick responses and cleanliness, while others mention occasional lapses and noise disturbances.
Cleanliness is a standout feature across the hotel with facilities and rooms maintained to high standards, although some minor issues with restaurant cleanliness and delayed room cleaning during busy times were reported. Staff receive high praise for being friendly, helpful and professional, which enhances the guest experience significantly despite a few isolated incidents of unhelpfulness.
The free WiFi service gets mixed reviews. While many guests praise its strong signals and sufficient speeds, others experience weak or intermittent connections. The hotel's family-friendly amenities, including children's play areas, family suites and a supervised kids club, make it a convenient choice for families, though the location and room size may pose challenges for those with young children or elderly members.
Beds are generally regarded as clean and comfortable, though some guests report issues with worn-out mattresses and bedding maintenance. In terms of accessibility, the hotel provides features for guests with disabilities, including accessible rooms. The shuttle service to the Haram accommodates most guests, though parking limitations and the location of the bus drop-off point may pose some difficulties.
Overall, Violet Al Shisha Hotel is favored for its clean and peaceful environment, modern amenities and friendly staff. It offers a comfortable stay with a few areas for improvement, particularly in meal variety, room space and internet connectivity.
The breakfast buffet is highly rated for cleanliness, variety and taste, offering good value for money. The efficient and organized breakfast service features commendable staff, though some guests suggest more international options and better quality control. In contrast, dinner service requires improvement with limited options, repetitive menus and occasional lower quality. Guests also expressed concerns about restaurant hours and the presence of cats around meal areas.
Rooms are praised for their modern decor and cleanliness with effective air conditioning and comfortable bedding. However, they are often described as small and compact, potentially uncomfortable for larger groups or families. Housekeeping and room service receive mixed reviews with some noting quick responses and cleanliness, while others mention occasional lapses and noise disturbances.
Cleanliness is a standout feature across the hotel with facilities and rooms maintained to high standards, although some minor issues with restaurant cleanliness and delayed room cleaning during busy times were reported. Staff receive high praise for being friendly, helpful and professional, which enhances the guest experience significantly despite a few isolated incidents of unhelpfulness.
The free WiFi service gets mixed reviews. While many guests praise its strong signals and sufficient speeds, others experience weak or intermittent connections. The hotel's family-friendly amenities, including children's play areas, family suites and a supervised kids club, make it a convenient choice for families, though the location and room size may pose challenges for those with young children or elderly members.
Beds are generally regarded as clean and comfortable, though some guests report issues with worn-out mattresses and bedding maintenance. In terms of accessibility, the hotel provides features for guests with disabilities, including accessible rooms. The shuttle service to the Haram accommodates most guests, though parking limitations and the location of the bus drop-off point may pose some difficulties.
Overall, Violet Al Shisha Hotel is favored for its clean and peaceful environment, modern amenities and friendly staff. It offers a comfortable stay with a few areas for improvement, particularly in meal variety, room space and internet connectivity.
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Summary of reviews
Makkah Jewel Hotel receives positive reviews from guests, highlighting its advantageous location, cleanliness and exceptional staff. The hotel is conveniently situated close to the Holy Mosque with regular bus services to the Haram. Additionally, its proximity to Mount Hira, local markets and the Makkah bus station simplifies travel and adds to the overall convenience. Guests appreciate the peaceful environment and nearby shops.
The rooms at Makkah Jewel Hotel are generally perceived as inviting, clean and comfortable, boasting attractive decor and comfy beds that ensure a good night's sleep. Privacy is another valued feature of the rooms. Although some guests pointed out issues such as rooms feeling narrow or inconsistent cleanliness, the overall sentiment remains positive with many finding the living spaces comfortable and welcoming.
Cleanliness is a consistent highlight for the hotel. Guests frequently describe the establishment as very clean and well-maintained. The high standard of hygiene across various areas, including rooms and common spaces, contributes to the positive experience. The hotel's organization and cleanliness extend beyond the rooms, making the entire facility spotless and well-kept.
The staff at Makkah Jewel Hotel receive widespread praise for their friendliness and responsiveness. Known for their warm hospitality and professional demeanor, the staff, including individuals like Ibrahim, are always ready to assist, ensuring a seamless and welcoming experience for guests. The cooperative nature of the team and the exceptional service further enhance the guests' stay.
As a three-star hotel, Makkah Jewel Hotel offers excellent value for money, providing a quality of service that meets and often exceeds expectations for its class. It stands out as an affordable and comfortable option, making it a commendable choice for travelers seeking a reasonable yet pleasant stay.
The rooms at Makkah Jewel Hotel are generally perceived as inviting, clean and comfortable, boasting attractive decor and comfy beds that ensure a good night's sleep. Privacy is another valued feature of the rooms. Although some guests pointed out issues such as rooms feeling narrow or inconsistent cleanliness, the overall sentiment remains positive with many finding the living spaces comfortable and welcoming.
Cleanliness is a consistent highlight for the hotel. Guests frequently describe the establishment as very clean and well-maintained. The high standard of hygiene across various areas, including rooms and common spaces, contributes to the positive experience. The hotel's organization and cleanliness extend beyond the rooms, making the entire facility spotless and well-kept.
The staff at Makkah Jewel Hotel receive widespread praise for their friendliness and responsiveness. Known for their warm hospitality and professional demeanor, the staff, including individuals like Ibrahim, are always ready to assist, ensuring a seamless and welcoming experience for guests. The cooperative nature of the team and the exceptional service further enhance the guests' stay.
As a three-star hotel, Makkah Jewel Hotel offers excellent value for money, providing a quality of service that meets and often exceeds expectations for its class. It stands out as an affordable and comfortable option, making it a commendable choice for travelers seeking a reasonable yet pleasant stay.
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+3
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Summary of reviews
فندق منار التوحيد 2 generally receives positive feedback from guests, particularly for its proximity to Masjid al-Haram and essential amenities like grocery stores, restaurants and cafes. Guests appreciate the frequent shuttle service to the mosque, enhancing the convenience of its slightly distant location. The hotel's cleanliness is often highlighted with rooms described as clean, spacious and modern, albeit with occasional issues like inconsistent cleaning services and minor maintenance problems.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
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Parking
Accessible
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+4
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Summary of reviews
Afaq Al Mashaeir Hotel receives generally positive reviews, primarily due to its strategic location and exceptional cleanliness. Situated conveniently close to historic sites like the Haram, the hotel offers a picturesque view of Mount Nur and benefits from a 24-hour shuttle service, ensuring guests have easy access to key destinations. The nearby restaurants, markets, and ample parking further enhance its appeal, with complimentary transportation to the mosque mitigating concerns about any distance. However, some guests note the importance of planning for effective transport options during visits.
In terms of amenities, the hotel excels in maintaining high standards of cleanliness that many guests find comparable to a five-star establishment. The rooms, though clean and well-lit, are often described as small, with narrow bathrooms and occasional issues regarding insulation and mattress comfort. The staff, praised for their professionalism and warmth, add a welcoming atmosphere, often recognized for their outstanding service, particularly at the reception.
Breakfast options are varied, as the hotel does not universally include breakfast with all stays. Guests can access the buffet for an additional fee, and while the full-service restaurant is absent, a cozy coffee shop is available for lighter fare. The hotel maintains a reliable Wi-Fi connection in the lobby, though it can be inconsistent in the rooms, necessitating planning for visitors who require continuous access.
The hotel is family-friendly, providing a satisfactory experience for those on religious pilgrimages. Family suites, while meeting general expectations, offer only one bathroom, and shuttle wait times can occasionally be lengthy. Parking facilities are consistently praised for their organization and cleanliness, despite infrequent reports of odors.
Overall, Afaq Al Mashaeir Hotel is a recommended choice for visitors seeking a clean, convenient base with a welcoming staff, though there are areas, such as room size and bedding comfort, that could benefit from improvement.
In terms of amenities, the hotel excels in maintaining high standards of cleanliness that many guests find comparable to a five-star establishment. The rooms, though clean and well-lit, are often described as small, with narrow bathrooms and occasional issues regarding insulation and mattress comfort. The staff, praised for their professionalism and warmth, add a welcoming atmosphere, often recognized for their outstanding service, particularly at the reception.
Breakfast options are varied, as the hotel does not universally include breakfast with all stays. Guests can access the buffet for an additional fee, and while the full-service restaurant is absent, a cozy coffee shop is available for lighter fare. The hotel maintains a reliable Wi-Fi connection in the lobby, though it can be inconsistent in the rooms, necessitating planning for visitors who require continuous access.
The hotel is family-friendly, providing a satisfactory experience for those on religious pilgrimages. Family suites, while meeting general expectations, offer only one bathroom, and shuttle wait times can occasionally be lengthy. Parking facilities are consistently praised for their organization and cleanliness, despite infrequent reports of odors.
Overall, Afaq Al Mashaeir Hotel is a recommended choice for visitors seeking a clean, convenient base with a welcoming staff, though there are areas, such as room size and bedding comfort, that could benefit from improvement.
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Parking
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Small
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+5
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Dog Friendly
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+7
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Sustainability Journey
Millennium Hotels and Resorts has a stated commitment to sustainability, focusing on reducing their environmental footprint through various initiatives.
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+6
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Parking
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+5
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Summary of reviews
فندق المقام الراقي للشقق والغرف المفروشة يجذب ضيوفه بشكل كبير بفضل موقعه الاستراتيجي. يقع الفندق على بُعد حوالي 20 دقيقة سيرًا على الأقدام من الحرم، مما يسهل الوصول إلى المسجد الحرام. تواجد الفندق خلف معالم معروفة مثل فندق ديار المروة يُسهّل إيجاده، ويعزز وجود محطة حافلات قريبة من راحة الوصول للحرم، خاصة مع توفر خدمات مجانية للحافلات. يُلاحظ الضيوف وفرة المحلات والمطاعم في المنطقة المحيطة، مما يضفي مزيدًا من الراحة على الإقامة.
نظافة الفندق تُعتبر إحدى نقاط القوة الكبيرة له، حيث يُشيد الضيوف بنظافة وترتيب الغرف والمرافق العامة. الغرف نفسها قد تختلف في الحجم، حيث يجد البعض منها ضيقًا ومزدحمًا، بينما بعضها الآخر يُعتبر واسعًا ومريحًا. رغم بعض المشاكل المتعلقة بالتكييف المزعج ونقص بعض الإمدادات الأساسية، إلا أن الضيوف يقدرون الخدمة الجيدة ويوصون به للإقامات القصيرة مثل رحلات العمرة.
طاقم العمل في الفندق يحظى بإشادة كبيرة من الضيوف بفضل تعاملهم الودود والمساعد وغير المتكلف. تُسلط المديح على أفراد طاقم محددين مثل أحمد ومحمد وعمر، الذين يُظهرون أخلاقًا عالية واستعدادًا للمساعدة والتعاون. يُشيد الضيوف بالموظفين في الاستقبال لقدرتهم على تقديم خدمة ممتازة وتسهيل إجراءات التسجيل والخروج.
على الرغم من وجود خدمة الواي فاي المجانية في الفندق، إلا أن هناك آراء مختلطة حول جودتها. بعض الضيوف يشيرون إلى أن الاتصال جيد في الطوابق الأرضية، بينما يواجه الآخرون مشاكل في الطوابق العلوية.
من ناحية مواقف السيارات، يواجه الضيوف صعوبة في العثور على مواقف قريبة، حيث لا يوجد مواقف خاصة بالفندق وتكون المواقف العامة مزدحمة جدًا.
بالنسبة للعائلات، يُعتبر الفندق مناسبًا إلى حد كبير، حيث يوفر قسمًا عائليًا به مطبخ، لكن بعض الآراء تشير إلى أن الفندق أفضل للأفراد أو العائلات الصغيرة.
فيما يخص تجارب النوم، يُجمع الضيوف على أن الأسرة تحتاج إلى تحسينات كبيرة في ما يخص الحجم والراحة، حيث وُصفت الأسرة بأنها صغيرة وغير مريحة، والمراتب قديمة وتتسبب في إزعاج خلال النوم.
باختصار، يُعد فندق المقام الراقي خيارًا جيدًا للباحثين عن إقامة نظيفة ومريحة بالقرب من الحرم، مع طاقم عمل ودود ومساعد، على الرغم من بعض القيود المتعلقة بمواقف السيارات وجودة الواي فاي وأماكن النوم.
نظافة الفندق تُعتبر إحدى نقاط القوة الكبيرة له، حيث يُشيد الضيوف بنظافة وترتيب الغرف والمرافق العامة. الغرف نفسها قد تختلف في الحجم، حيث يجد البعض منها ضيقًا ومزدحمًا، بينما بعضها الآخر يُعتبر واسعًا ومريحًا. رغم بعض المشاكل المتعلقة بالتكييف المزعج ونقص بعض الإمدادات الأساسية، إلا أن الضيوف يقدرون الخدمة الجيدة ويوصون به للإقامات القصيرة مثل رحلات العمرة.
طاقم العمل في الفندق يحظى بإشادة كبيرة من الضيوف بفضل تعاملهم الودود والمساعد وغير المتكلف. تُسلط المديح على أفراد طاقم محددين مثل أحمد ومحمد وعمر، الذين يُظهرون أخلاقًا عالية واستعدادًا للمساعدة والتعاون. يُشيد الضيوف بالموظفين في الاستقبال لقدرتهم على تقديم خدمة ممتازة وتسهيل إجراءات التسجيل والخروج.
على الرغم من وجود خدمة الواي فاي المجانية في الفندق، إلا أن هناك آراء مختلطة حول جودتها. بعض الضيوف يشيرون إلى أن الاتصال جيد في الطوابق الأرضية، بينما يواجه الآخرون مشاكل في الطوابق العلوية.
من ناحية مواقف السيارات، يواجه الضيوف صعوبة في العثور على مواقف قريبة، حيث لا يوجد مواقف خاصة بالفندق وتكون المواقف العامة مزدحمة جدًا.
بالنسبة للعائلات، يُعتبر الفندق مناسبًا إلى حد كبير، حيث يوفر قسمًا عائليًا به مطبخ، لكن بعض الآراء تشير إلى أن الفندق أفضل للأفراد أو العائلات الصغيرة.
فيما يخص تجارب النوم، يُجمع الضيوف على أن الأسرة تحتاج إلى تحسينات كبيرة في ما يخص الحجم والراحة، حيث وُصفت الأسرة بأنها صغيرة وغير مريحة، والمراتب قديمة وتتسبب في إزعاج خلال النوم.
باختصار، يُعد فندق المقام الراقي خيارًا جيدًا للباحثين عن إقامة نظيفة ومريحة بالقرب من الحرم، مع طاقم عمل ودود ومساعد، على الرغم من بعض القيود المتعلقة بمواقف السيارات وجودة الواي فاي وأماكن النوم.
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Sustainability Journey
Family
Honeymoon
$
+3
Info
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Accessible
Small
$
+3
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Summary of reviews
'فندق المقام السامي للغرف والشقق المفروشة' enjoys a generally favorable reputation among its guests, particularly for those on a budget. Located relatively close to Masjid al-Haram, it is within a 15 to 30-minute walking distance and near several bus stations, making it accessible for visitors who can manage a short walk. Its proximity to local markets, restaurants and transportation hubs further adds to its practical appeal. Despite its location in narrow and hilly streets that pose some challenges in terms of parking and accessibility, the hotel is appreciated for its cleanliness, friendly staff and quiet, comfortable environment.
The rooms are widely praised for their cleanliness and spaciousness. They come equipped with essential amenities such as air conditioning and kitchen facilities, making it a suitable choice for family travelers. The staff, particularly those at the reception like Abdullah, receive high accolades for their cheerful and polite service. While there are occasional reports of minor maintenance issues and a lack of certain conveniences, these do not heavily detract from the overall positive experience.
Cleanliness is a prominent highlight at the hotel with guests frequently complimenting the tidy rooms and well-maintained common areas. The bathrooms, in particular, are noted for their cleanliness. Some minor lapses in daily cleaning services are mentioned but are relatively infrequent.
The staff's professionalism and friendliness contribute significantly to the hotel's positive reviews. Guests frequently note the team's quick response to requests and overall respectful demeanor, which enhances the welcoming atmosphere of the establishment.
The Wi-Fi experience is mixed with some guests enjoying fast and strong connections, while others face slow and weak signals. Parking is a noted difficulty due to limited spaces and the hotel's location on a narrow side street, necessitating parking further away and sometimes relying on taxis for commutes.
The hotel is particularly recommended for families, valuing its clean and family-oriented atmosphere. It offers practical amenities like a shared kitchen and washing machine, adding convenience for longer stays. The availability of rooms with multiple beds makes it feasible for large family trips.
Bed quality has received mixed feedback: while many find the beds comfortable with clean, thick blankets, others report issues with bed size, hardness and occasional uncleanliness of the bedding. Despite these concerns, the hotel delivers a basic level of comfort.
As a three-star hotel, 'فندق المقام السامي للغرف والشقق المفروشة' provides cleanliness and satisfactory service at a budget-friendly price. Though the location's distance from the mosque and some minor room maintenance issues are noted, its overall balance between cost and quality makes it a commendable choice for budget-conscious travelers.
The rooms are widely praised for their cleanliness and spaciousness. They come equipped with essential amenities such as air conditioning and kitchen facilities, making it a suitable choice for family travelers. The staff, particularly those at the reception like Abdullah, receive high accolades for their cheerful and polite service. While there are occasional reports of minor maintenance issues and a lack of certain conveniences, these do not heavily detract from the overall positive experience.
Cleanliness is a prominent highlight at the hotel with guests frequently complimenting the tidy rooms and well-maintained common areas. The bathrooms, in particular, are noted for their cleanliness. Some minor lapses in daily cleaning services are mentioned but are relatively infrequent.
The staff's professionalism and friendliness contribute significantly to the hotel's positive reviews. Guests frequently note the team's quick response to requests and overall respectful demeanor, which enhances the welcoming atmosphere of the establishment.
The Wi-Fi experience is mixed with some guests enjoying fast and strong connections, while others face slow and weak signals. Parking is a noted difficulty due to limited spaces and the hotel's location on a narrow side street, necessitating parking further away and sometimes relying on taxis for commutes.
The hotel is particularly recommended for families, valuing its clean and family-oriented atmosphere. It offers practical amenities like a shared kitchen and washing machine, adding convenience for longer stays. The availability of rooms with multiple beds makes it feasible for large family trips.
Bed quality has received mixed feedback: while many find the beds comfortable with clean, thick blankets, others report issues with bed size, hardness and occasional uncleanliness of the bedding. Despite these concerns, the hotel delivers a basic level of comfort.
As a three-star hotel, 'فندق المقام السامي للغرف والشقق المفروشة' provides cleanliness and satisfactory service at a budget-friendly price. Though the location's distance from the mosque and some minor room maintenance issues are noted, its overall balance between cost and quality makes it a commendable choice for budget-conscious travelers.
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Sustainability Journey
Family
Accessible
$
+3
Info
Summary of reviews
Park Inn by Radisson Makkah Thakher Alsharqi is widely praised for its well-rounded hospitality offerings, making it a prime choice for travelers in Makkah. Its strategic location near the Grand Mosque and city center provides guests with a peaceful retreat, complemented by an hourly shuttle service to Haram. While the location can be challenging for some in terms of accessibility, the surrounding area captivates visitors with its bustling shops and local vendors.
The hotel's modern and new facilities are highlighted by their impressive cleanliness and elegant design. Spacious and beautifully appointed rooms ensure comfort, with guests particularly noting the luxurious furniture and comfortable beds for a restful stay. Despite occasional noise and room readiness issues, the overall room experience remains commendable.
The breakfast offerings are a standout feature, celebrated for their delicious variety and quality. The breakfast buffet, coupled with attentive and friendly service, enhances the dining experience, although some reviews mention repetitive menu options.
Staff at the Park Inn by Radisson Makkah Thakher Alsharqi are consistently praised for their friendliness, professionalism, and attentive service. Their warm hospitality contributes significantly to the overall positive guest experience, creating an approachable and comfortable atmosphere.
As a four-star hotel, it delivers exceptional value for money, often surpassing expectations. Its serene environment, coupled with well-maintained and clean spaces, offers a tranquil respite for guests. The combination of modern comforts, luxurious accommodations, and excellent service solidifies Park Inn by Radisson Makkah Thakher Alsharqi as a highly recommended choice for travelers seeking quality and affordability in Makkah.
The hotel's modern and new facilities are highlighted by their impressive cleanliness and elegant design. Spacious and beautifully appointed rooms ensure comfort, with guests particularly noting the luxurious furniture and comfortable beds for a restful stay. Despite occasional noise and room readiness issues, the overall room experience remains commendable.
The breakfast offerings are a standout feature, celebrated for their delicious variety and quality. The breakfast buffet, coupled with attentive and friendly service, enhances the dining experience, although some reviews mention repetitive menu options.
Staff at the Park Inn by Radisson Makkah Thakher Alsharqi are consistently praised for their friendliness, professionalism, and attentive service. Their warm hospitality contributes significantly to the overall positive guest experience, creating an approachable and comfortable atmosphere.
As a four-star hotel, it delivers exceptional value for money, often surpassing expectations. Its serene environment, coupled with well-maintained and clean spaces, offers a tranquil respite for guests. The combination of modern comforts, luxurious accommodations, and excellent service solidifies Park Inn by Radisson Makkah Thakher Alsharqi as a highly recommended choice for travelers seeking quality and affordability in Makkah.
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Sustainability Journey
Cheap
Gym
$
+4
Info
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Sustainability Journey
Family
Accessible
$
+3
Info
Summary of reviews
Sama Al Deafah Hotel stands out as a strong choice for travelers visiting the holy city, primarily due to its favorable location, cleanliness, and dedicated staff. Situated near the Grand Mosque, the hotel offers excellent accessibility to public transportation and complimentary shuttle services, making it a convenient spot for guests who prioritize ease of travel. The hotel provides a tranquil environment and is strategically placed near essential services and amenities, enhancing its appeal as a serene retreat.
The hotel is highly regarded for its immaculate cleanliness, with rooms and facilities consistently receiving praise for their tidy and well-maintained condition. Guests commend the clean bedding and pillows, contributing to comfortable sleep experiences, although a few guests noted firmness in the mattresses and pillows.
The staff at Sama Al Deafah Hotel are frequently highlighted for their exceptional service. Guests appreciate the warm and courteous hospitality, with several staff members being specifically recognized for their professionalism and attentiveness. This exemplary service extends across all areas of the hotel, ensuring requests are swiftly handled and enhancing the overall guest experience.
However, the hotel's Wi-Fi service is an area of concern, as many guests report issues with connectivity and signal strength. Despite these setbacks, the hotel manages to maintain a solid reputation for value, especially noted for providing quality service and comfort at competitive pricing. For a three-star accommodation, it often surpasses expectations with its cleanliness and service, attracting budget-conscious travelers who do not wish to compromise on quality. Overall, Sama Al Deafah Hotel offers a pleasant stay characterized by its strategic location, cleanliness, and remarkable service, making it an attractive choice for visitors.
The hotel is highly regarded for its immaculate cleanliness, with rooms and facilities consistently receiving praise for their tidy and well-maintained condition. Guests commend the clean bedding and pillows, contributing to comfortable sleep experiences, although a few guests noted firmness in the mattresses and pillows.
The staff at Sama Al Deafah Hotel are frequently highlighted for their exceptional service. Guests appreciate the warm and courteous hospitality, with several staff members being specifically recognized for their professionalism and attentiveness. This exemplary service extends across all areas of the hotel, ensuring requests are swiftly handled and enhancing the overall guest experience.
However, the hotel's Wi-Fi service is an area of concern, as many guests report issues with connectivity and signal strength. Despite these setbacks, the hotel manages to maintain a solid reputation for value, especially noted for providing quality service and comfort at competitive pricing. For a three-star accommodation, it often surpasses expectations with its cleanliness and service, attracting budget-conscious travelers who do not wish to compromise on quality. Overall, Sama Al Deafah Hotel offers a pleasant stay characterized by its strategic location, cleanliness, and remarkable service, making it an attractive choice for visitors.
Categories
Sustainability Journey
Cheap
Honeymoon
$
+1
Sustainability Journey
Novotel is part of the Accor group, which has a comprehensive sustainability program called Planet 21, focusing on various environmental and social aspects.
$
+3
Info
Summary of reviews
EWG Mahbas Hotel in Aziziyah offers a budget-friendly and convenient option for travelers, particularly pilgrims, mainly due to its proximity to the Haram and accessible public transportation. Many guests find the hotel's economic pricing and good value for money compelling, appreciating the comfortable and clean rooms with efficient air conditioning. The neighborhood is quiet and peaceful, despite some remoteness and challenges in locating nearby amenities like restaurants and supermarkets.
The hotel staff receives high praise for their courteousness, professionalism and willingness to assist guests with exceptional service noted particularly from receptionists. Their helpfulness significantly enhances the guest experience, making the hotel a welcoming choice.
Cleanliness is largely appreciated with many guests noting the neat and organized state of rooms and communal areas. However, there are occasional lapses with some isolated incidents involving insects and damp smells.
Mixed reviews exist for the room amenities and maintenance, pointing out issues such as cramped space, small and uncomfortable beds and occasional cleanliness concerns. Nonetheless, the hotel meets fundamental comfort needs with spacious rooms and good air conditioning.
Wi-Fi connectivity presents considerable challenges with frequent complaints about weak and unstable connections. Guests note that improvements in this area would greatly benefit the overall experience.
Parking can be difficult due to limited spaces and congestion, but nearby public parking lots offer some relief. While street parking is an option, it requires planning due to the area's busy nature.
In summary, EWG Mahbas Hotel stands out for its friendly and professional staff, cleanliness and good value for money. Despite specific areas that require improvement, such as Wi-Fi quality and room maintenance, it remains a viable choice for travelers seeking a cost-effective and accessible stay near the Holy Mosque.
The hotel staff receives high praise for their courteousness, professionalism and willingness to assist guests with exceptional service noted particularly from receptionists. Their helpfulness significantly enhances the guest experience, making the hotel a welcoming choice.
Cleanliness is largely appreciated with many guests noting the neat and organized state of rooms and communal areas. However, there are occasional lapses with some isolated incidents involving insects and damp smells.
Mixed reviews exist for the room amenities and maintenance, pointing out issues such as cramped space, small and uncomfortable beds and occasional cleanliness concerns. Nonetheless, the hotel meets fundamental comfort needs with spacious rooms and good air conditioning.
Wi-Fi connectivity presents considerable challenges with frequent complaints about weak and unstable connections. Guests note that improvements in this area would greatly benefit the overall experience.
Parking can be difficult due to limited spaces and congestion, but nearby public parking lots offer some relief. While street parking is an option, it requires planning due to the area's busy nature.
In summary, EWG Mahbas Hotel stands out for its friendly and professional staff, cleanliness and good value for money. Despite specific areas that require improvement, such as Wi-Fi quality and room maintenance, it remains a viable choice for travelers seeking a cost-effective and accessible stay near the Holy Mosque.
Categories
Sustainability Journey
Accessible
3 Star
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