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Summary of reviewsNovotel Barcelona Sant Joan Despí is generally well-regarded for its strategic location, providing easy access to the airport, major highways and public transport, which is particularly advantageous for business travelers and those in transit. The surrounding area is peaceful with convenient amenities like grocery stores, bars and restaurants.
The breakfast offerings receive positive feedback for variety and quality with many guests appreciating the ample selection and friendly staff. Families benefit from children often eating for free. However, some note areas for improvement, such as inconsistent food temperature and the need for a toaster.
When it comes to dinner, the food quality is praised, especially dishes like salmon and sirloin steak and the restaurant staff are commended for their excellent service. However, the limited menu variety, lack of vegetarian options, slow service and higher prices are recurring concerns..
Rooms at the hotel are spacious and comfortable, appreciated especially by families. However, they are often described as outdated with mentions of old furniture, worn-out carpets and cleanliness issues such as mold and unpleasant smells. Despite the need for renovations, the cleanliness, attentiveness of the staff and overall comfort are positive points highlighted by guests.
Cleanliness is generally seen as a strong point with frequent commendations for the hotel's well-maintained environment and daily cleaning services. However, outdated decor and occasional deficient cleaning are noted as areas needing attention.
The staff receive overwhelmingly positive feedback for being friendly, helpful and attentive, significantly enhancing the guest experience.
The wifi service is mostly praised for being reliable and strong with only a few guests mentioning connectivity issues.
The gym, although appreciated for its 24/7 availability and well-maintained equipment, is often criticized for being small and limited in terms of facilities. Similarly, the pool area is liked for its cleanliness and relaxing atmosphere but is seen as too small and restricted in hours.
Parking options are generally favorable, offering secure underground parking for a reasonable fee and free external parking nearby. However, narrow spaces and a sometimes problematic elevator are minor drawbacks. The availability of electric vehicle charging stations is a notable convenience, though some functionality issues have been reported.
In summary, Novotel Barcelona Sant Joan Despí is seen as a convenient and pleasant hotel with a few areas that could benefit from updates and improvements, particularly in terms of room decor and dining variety. The friendly staff, good location and varied amenities make it a suitable choice for business travelers, families and those looking for a quieter stay outside the central hustle of Barcelona.
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