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Summary of reviewsHotel & Terme Bagni di Lucca is renowned for its idyllic location, offering guests a tranquil retreat amidst picturesque landscapes and serene hillsides overlooking the Lima river valley and surrounding mountains. The property's intimate, green surroundings and historical charm as an elegant spa town create a perfect atmosphere for relaxation and nature-connected experiences, while its proximity to adventure activities like canyoning adds a dimension of thrill.
The breakfast and dining experiences at the hotel receive mixed feedback, with the traditional Italian breakfast of sweet pastries delighting those fond of sweets, though leaving some desiring more variety, especially in savory options. The breakfast environment is praised for its scenic beauty and cleanliness, enhanced by friendly service. Dinner at the hotel's restaurant is largely well-received, highlighting the authenticity of Italian cuisine served at reasonable prices, complemented by a charming Tuscan farmhouse ambiance. Despite some differing opinions, many guests appreciate the quality and service of meals in this delightful setting.
Rooms at the hotel are generally spacious, clean, and equipped with essential comforts, often featuring stunning views of the forests and mountains that enhance the overall experience. While some rooms may be smaller and slightly outdated, the inviting vistas and the quality of both the breakfast and thermal pool contribute positively to guest experiences. The high standards of cleanliness across rooms and shared spaces, including the well-maintained pool, are consistently praised, although a few concerns are noted in specific areas.
The hotel staff is lauded for their warm hospitality and attentiveness, with guests frequently acknowledging the professionalism and dedication of the team. The receptionists are particularly helpful, offering valuable local recommendations that enrich the stay. Despite rare instances of perceived staffing shortages, the overwhelming feedback celebrates the staff's commitment to providing an exceptional guest experience.
The pool, featuring soothing thermal waters and massage jets, is a standout aspect of the hotel, offering guests relaxation and rejuvenation amidst the tranquil ambiance. Its cleanliness and inviting nature, along with additional amenities like the jacuzzi, contribute significantly to a memorable visit, despite some comments on its smaller size and early closing time.
Overall, Hotel & Terme Bagni di Lucca provides a delightful blend of natural beauty, historical allure, and welcoming hospitality, offering guests a satisfying escape with opportunities for both relaxation and adventure.
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