Info
Summary of reviewsHotel Byzance is a hotel that impresses guests mostly due to its prime location and exceptional staff, though it has areas needing improvement. Nestled by the sea, the hotel offers stunning views and close beach access, which guests find to be excellent value for money. The proximity to the city center makes it convenient for exploring local attractions and the tranquil ambiance strikes a balance between relaxation and urban access. Guests consistently praise the friendly and attentive staff, especially individuals like Houcem at reception and the Lagoon Blue bar team, contributing positively to their stay.
Breakfast at Hotel Byzance garners mixed reviews; while many find it plentiful, well-presented and good for the price, others note repetition and a lack of variety. The server's helpfulness during breakfast is a notable positive. Dinner experiences are similarly mixed—the chef's attentiveness and some quality dishes are appreciated, but a lack of variety, occasional food safety issues and the mismatch between price and quality are frequent concerns.
Rooms at the hotel are spacious and some offer beautiful sea views with a distinct Tunisian style. However, cleanliness is a major issue, detracting from the overall experience with reports of dirty floors, unclean bathrooms and outdated furnishings. The bedding receives consistent criticism due to uncomfortable, old mattresses and poor housekeeping standards.
Cleanliness, in general, is a significant problem at Hotel Byzance with numerous guest complaints about dirty rooms, bathrooms and common areas. Despite this, the helpfulness and kindness of the staff are often highlighted positively. Wi-Fi is another area that needs attention; while the lobby provides a strong connection, the Wi-Fi in rooms is unreliable.
The pool area is described as a nice and pleasant space, though it could benefit from better maintenance and cleanliness. The pool is sometimes considered small, more suitable for children, but many guests appreciate it nonetheless. The beach access is convenient, although the rocky shore and lack of amenities may not meet all expectations. Some guests prefer the nearby sandy public beach for a better experience.
Overall, Hotel Byzance offers great potential with its beautiful location, views and welcoming staff, but it requires improvements in cleanliness, maintenance and the variety of its breakfast and dinner offerings to enhance the guest experience fully.
Show moreRead review summaries for all categories
Categories
