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DoubleTree by Hilton Newbury North

Newbury , M4 Junction 13, Oxford Road (Show on Map)

6.9

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DoubleTree by Hilton Newbury North is a great choice for travelers due to its convenient location just off the M4 motorway. Guests appreciate the hotel's proximity to local attractions and the Newbury Showground, as well as the quiet and peaceful atmosphere despite being close to the motorway. The hotel's swimming pool and clean, comfortable rooms are also highly praised. While the breakfast service received mixed reviews, the majority of guests found it to be good or very good with accommodating staff. The dinner service had mixed reviews with some guests enjoying the restaurant's excellent selection and delicious food, while others experienced poor quality food and slow service. The hotel's rooms are comfortable, clean and spacious, although some guests found the decor a little outdated and reported issues with cleanliness and maintenance. The hotel's staff are a major highlight with many guests praising their friendliness, welcoming nature and willingness to help. The leisure facilities, including the gym and pool, are also highly praised, although some guests experienced issues with gym equipment and pool closures. The hotel's parking is convenient, although some guests were disappointed to discover an extra fee for parking. Overall, guests were satisfied with the hotel's comfort, particularly the cozy beds and a good night's sleep.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Twin Room Features a 42-inch flat-screen TV, a desk, a bathroom with free toiletries and large opening windows.

Deluxe Twin Room This room contains a 42-inch LCD TV with on-demand-movies (surcharges apply), an easy chair, a work desk, and complimentary WiFi. It features 2 single beds.

Queen Room This double room is air-conditioned and has a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Queen Family Room The family room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit has 2 beds.

Deluxe Family Twin Room The air-conditioned family room features a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

Deluxe Queen Room The double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit offers 1 bed.

About DoubleTree by Hilton Newbury North

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Guest Reviews

6.9

Rated

Location

The DoubleTree by Hilton Newbury North boasts a great location for travelers, conveniently situated just off the M4 motorway with easy access. Guests appreciate the hotel's handy location for stopovers, overnight stays and meeting up with family in the Newbury area. The hotel's proximity to the Newbury Showground and local attractions make it the perfect base for exploring the area. Despite being close to the motorway, guests find the location quiet and peaceful, ensuring a good night's sleep. Additionally, guests rave about the hotel's swimming pool and clean, comfortable rooms.

Breakfast

Guests who have visited the DoubleTree by Hilton Newbury North have had varying experiences with the breakfast service. While some guests found the breakfast to be limited or stale, others have praised the hotel's breakfast as excellent, delicious and suitable for everyone's needs. The range of options available was also said to be pleasing and the inclusion of gluten-free toast and soya milk was appreciated. The ability to have a swim before or after breakfast was also a highlight for some. Staff were accommodating towards guests' individual needs, even making decaf coffee or hot chocolate on request. However, the lack of a vegetarian option and fresh coffee was noted by some guests. Despite varying experiences, the hotel's breakfast received mostly positive feedback with many guests stating that it was good or very good.

Dinner

The dinner at DoubleTree by Hilton Newbury North has received mixed reviews from guests. Some complained of a limited menu and multiple unavailable items, while others praised the restaurant's excellent selection and delicious food. However, there were a few negative encounters with poor quality food and slow service. Despite this, some guests enjoyed their meals in the comfort of their room through room service, which had a longer wait time due to a busy kitchen. The restaurant itself was described as lovely with helpful staff and a swimming pool and bar menu. While some found the restaurant expensive and the portions small, others had a good evening meal and enjoyed the pizza and chips option.

Rooms

The DoubleTree by Hilton Newbury North hotel offers comfortable, clean and spacious rooms. Although some guests found the decor a little outdated, the rooms were well-appointed with plenty of amenities such as large Samsung TVs, irons and safes. Most guests enjoyed the size of the rooms with some mentioning the addition of air conditioning. The bathrooms were also very spacious with some featuring shower-over-baths. Some guests had issues with cleanliness with a few guests finding stains on the carpets or bedding and some reporting a fishy or musty smell. However, the majority of guests reported clean and well-maintained rooms. Some guests had also raised concerns around the maintenance of the rooms, reporting broken switches or light fittings. Nonetheless, guests were happy with the comfy and clean bedding, as well as the quietness of the rooms. Overall, the rooms provided good value for money, although a few guests were expecting more modern decor and disappointed with the inconsistent service quality from the staff.

Beds

Guests of the DoubleTree by Hilton Newbury North consistently praised the comfortable beds and pillows, making for an excellent night's sleep. While some mentioned the mattress could have been slightly more comfortable and a few guests found the bed too hard or creaky, the majority felt the beds were nice and comfy. The only downside for some was the thin duvet, but staff were accommodating when asked for an additional one. Overall, guests were satisfied with the room’s comfort, particularly the cozy beds and a good night's sleep.

Cleanliness

When it comes to cleanliness, the DoubleTree by Hilton Newbury North has a bit of a mixed reputation. While some reviews mention dirty bathrooms, broken lights and even a fishy smell, many others rave about the hotel's cleanliness. Multiple guests described the property as very clean and others complimented the clean and comfortable rooms. Some mentioned that the hotel was modern and tidy with full amenities and friendly staff. Overall, the hotel seems to be a good choice for travellers seeking a clean and welcoming environment with a few caveats to keep in mind.

Staff

If you're looking for a hotel with excellent staff, the DoubleTree by Hilton Newbury North is definitely worth checking out. Multiple guests have raved about the friendly, welcoming and accommodating staff with many noting that they were happy to help with anything guests needed. Though some reviewers did report encountering the occasional unfriendly or unprofessional staff member, overall the consensus seems to be that the staff is a major highlight of the hotel. In particular, many guests had positive experiences with Vincent, one of the front desk employees. So if you want to stay somewhere with attentive and helpful staff, consider booking a room at the DoubleTree by Hilton Newbury North.

Gym

If you're looking for a hotel with great leisure facilities, DoubleTree by Hilton Newbury North is definitely worth considering. Guests have praised the gym, which is small but well equipped. The pool, steam and sauna are also a real plus, though it's best to visit them before school children start using the pool later in the day. Some guests did experience a few issues with the gym and not all the fitness facilities were available, but the gym manager apologised and said new machinery was on its way soon. Overall, the leisure area is excellent and provides a very relaxing atmosphere.

Pool

The DoubleTree by Hilton Newbury North hotel boasts an indoor, heated swimming pool and jacuzzi, which many guests enjoyed using during their stay. Some guests also noted the good condition and cleanliness of the pool, as well as the warm temperature of the water. The spa and pool facilities were described as lovely, great and a bonus. However, a few guests were disappointed to find that the Jacuzzi and steam room were out of use during their visit and some noted that the pool could do with upgrading. Despite this, the pool was generally considered a great addition to the hotel with guests also enjoying the sauna and lounge area. A few guests were not informed of pool closures, which caused some inconvenience. Overall, the pool was considered a positive feature of the hotel, along with the great food and bar area.

Parking

The DoubleTree by Hilton Newbury North offers good parking with plenty of space available. However, some guests were disappointed to discover that they had to pay an extra fee for parking with no explanation given beforehand. While some felt it was reasonable to charge for parking, others believed it should have been included in the room fee and a couple of guests called the charge a "rip off". Despite this, the hotel's staff were kind and accommodating with some guests reporting that they were able to negotiate free parking with reception. Overall, while the parking situation may not be perfect, it is easy to find and convenient for guests staying at the hotel.

Yes, DoubleTree by Hilton Newbury North has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at DoubleTree by Hilton Newbury North.

No, DoubleTree by Hilton Newbury North doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Newbury North.

Yes, DoubleTree by Hilton Newbury North has a gym.

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