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Summary of reviewsFairfield by Marriott Niagara Falls, Canada, impresses guests with its prime location, allowing easy access to major attractions like Niagara Falls, Clifton Hill, Skylon Tower and Fallsview Casino. The hotel's strategic position balances accessibility with tranquility, making it ideal for families and travelers exploring the area on foot.
The breakfast service is largely well received, praised for its variety and quality, although it can get crowded and might benefit from a broader selection and healthier options. The rooms are noted for being clean, modern and comfortable with highlights on their stylish décor and spaciousness in certain suites. Despite some occasional cleaning inconsistencies, the overall cleanliness and comfort are appreciated, particularly the comfortable beds and useful in-room amenities.
Guests frequently commend the staff for their friendliness and helpfulness, particularly noting the front desk and housekeeping teams for their courteous service. While occasional negative interactions were mentioned, these are exceptions rather than the norm. The efforts of specific staff members have significantly enhanced guests' experiences.
The complimentary Wi-Fi receives positive remarks for its robustness and reliability, despite a few criticisms about occasional weak or slow connections. The gym and pool areas, while appreciated for their cleanliness and accessibility, have room for improvement, especially regarding the pool's size and maintenance.
Parking is a mixed aspect, as the secure and accessible facility is overshadowed by the perceived high daily fee. Many guests suggest including the parking cost within room rates or reducing the fee.
Families find Fairfield by Marriott Niagara Falls particularly accommodating, benefitting from convenient amenities and a location conducive to family activities. Despite minor issues like limited refrigerator space, the overall sentiment is positive.
In summary, Fairfield by Marriott Niagara Falls is a solid choice for travelers seeking a well-located, clean and comfortable stay with friendly staff and convenient amenities, though some areas like breakfast, pool facilities and parking fees could see improvements. Show more
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Hotel Taking Steps Towards Sustainability
As a Marriott brand, this hotel likely follows Marriott's sustainability guidelines, which include energy-efficient practices, water conservation measures, and waste reduction programs. These efforts help minimize the hotel's environmental impact.
Hotel with Swimming Pool
This hotel provides a pleasant pool experience. It is appreciated for its cleanliness and family-friendly atmosphere.
Heated Pool Indoor Pool
Hotel with Parking
This Fairfield by Marriott provides parking and offers a comfortable stay. It is a reliable option for visitors seeking convenience and quality.
EV charging stations
Accessible Hotel
This hotel offers accessible rooms and is wheelchair accessible throughout the property. It features bathtub grab rails, bathtub seats, and roll-in showers. Accessible rooms are equipped with closed caption TV, flashing door knockers, and lever handles on doors. It also has lowered deadbolts, electrical outlets, night guards, viewports, and accessible vanities. Room and suites are accessible through interior corridors.
Hotel with Gym
This hotel is known to have fitness amenities.
Hotel with EV Charging Stations
This hotel provides EV charging stations. As a part of the Marriott brand, it ensures a reliable stay with added benefits for EV owners.
3-Star Hotel
This hotel is a popular choice due to its comfortable rooms and convenient location. It offers amenities such as free breakfast, a pool, and well-maintained facilities, ensuring a pleasant stay.
Hotel with Heated Pool
Offers an indoor heated pool and complimentary breakfast, providing good value for money. Located conveniently close to Niagara Falls attractions. Provides essential amenities and comfortable rooms.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Indoor Pool
Room Types
Larger Guest room with 2 Queen beds and Sofa bedThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This double room offers heating and a flat-screen TV with streaming services. The unit offers 3 beds.
King RoomThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room offers heating and a flat-screen TV with streaming services. The unit has 1 bed.
Double Queen RoomThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This double room provides heating and a flat-screen TV with streaming services. The unit offers 2 beds.
Guest Reviews
Location
The Fairfield by Marriott Niagara Falls, Canada, is highly praised for its advantageous location. Guests appreciate the hotel's accessibility to major attractions with Niagara Falls itself being just a short walk away. Many reviewers highlight that the hotel is within walking distance of Clifton Hill and other key sites like the Skylon Tower, Fallsview Casino and various restaurants and bars. The proximity to these attractions makes it convenient for visitors to explore the area on foot.
The location is also noted for being strategically placed—central yet away from the busy hustle of Clifton Hill, offering a balanced experience of accessibility and tranquility. Visitors mention the hotel's clean and nicely renovated environment, adding to the positive experience. The central location, combined with comfortable and clean rooms, makes it an ideal base for families and travelers looking to explore Niagara Falls. Additionally, many guests find the hotel's proximity to dining options and entertainment venues beneficial for a complete and enjoyable stay.
Overall, the Fairfield by Marriott Niagara Falls, Canada, garners high marks for its prime location, which perfectly positions guests within reach of the city's main attractions and amenities.
Breakfast
Fairfield by Marriott Niagara Falls, Canada offers a breakfast experience that largely receives favorable remarks from guests. Many travelers praise the breakfast as superb, delicious and varied. Complimentary breakfast appears to be a major highlight with guests frequently noting that it exceeded their expectations.
The continental breakfast is noted as one of the best, featuring good choices and sufficient variety. Several reviews mention that hot breakfast options are a welcomed inclusion and the dining area is often described as nice and accommodating. The flexible breakfast hours also add to the overall positive experience.
However, there are some criticisms about the breakfast service. Several guests mention that the breakfast area can get very crowded and chaotic, leading to inadequate seating and waiting lines. Additionally, some reviews indicate a need for greater variety and more hot items, as well as healthier options. Issues like cold food, limited selection and the use of disposable packaging have also been pointed out.
Overall, Fairfield by Marriott Niagara Falls generally provides a satisfying breakfast experience that aligns well with the expectations of many guests, despite some areas that could benefit from improvement.
Rooms
Fairfield by Marriott Niagara Falls, Canada boasts a generally positive reputation for its rooms, which are frequently described as clean, modern and comfortable. Guests often highlight the spaciousness of certain suites, while some found the rooms a bit too small for their liking. The hotel's modern renovations and stylish decorations have earned praise, adding a touch of elegance to the overall ambiance.
Cleanliness is consistently appreciated with many guests noting that the rooms are well-maintained and tidy. However, there are occasional mentions of inadequate cleaning services, particularly for those staying multiple nights and a few instances of rooms not being properly cleaned upon arrival.
Comfort is another strong point with many guests finding the beds exceptionally comfortable and the rooms adequately equipped with necessary amenities like refrigerators and microwaves. Certain rooms also offer pleasant views, enhancing the stay experience.
Despite the predominantly favorable reviews, there are occasional complaints about the size of the rooms and bathrooms with some guests feeling cramped, especially if traveling with family. Additionally, issues like inconsistent HVAC systems, noisy air conditioning, thin walls and musty smells have been reported by a few visitors.
Overall, the hotel’s prime location, clean and stylish rooms and comfortable amenities make it a solid choice for travelers, though potential guests might want to manage expectations regarding room size and cleaning services.
Beds
Fairfield by Marriott Niagara Falls, Canada has garnered a plethora of praise for its beds, safeguarding a key aspect of any travel experience – a good night's sleep. According to guest reviews, the beds are often described as comfortable with many highlighting the exceptional comfort of both the mattresses and pillows. Numerous guests noted that the beds were very clean and complemented by modern lighting solutions, adding to the overall comfort and convenience.
The king-size beds, in particular, received commendations for their size and comfort with some noting the beds were neither too noisy nor too firm. The bedding was frequently mentioned as being nice and contributed positively to the sleeping experience with some guests appreciating the warm comforters provided.
The rooms themselves were described as spacious and comfortable, ensuring that the comfort extended beyond just the bed. However, while the general consensus leaned positive, there were mentions of the mattresses being too firm for some guests' preferences and a handful of reviewers experienced discomfort or minor back pain.
Overall, the majority of guests had a very positive experience with the beds at Fairfield by Marriott Niagara Falls, Canada, highlighting them as a strong feature of their stay.
Cleanliness
Fairfield by Marriott Niagara Falls, Canada showcases a commitment to maintaining a high standard of cleanliness, as attested by numerous guest reviews. Many visitors complement the hotel on its very clean and modern rooms, noting the place is always clean and well-maintained. The public areas, gym and surrounding vicinity also receive praise for their tidiness and upkeep.
Guests appreciate the clean and comfortable rooms, which are often described as updated and well-stocked with clean towels. The hotel’s cleanliness is frequently highlighted as a significant advantage with mentions of rooms being sparkling clean, tidy and overall pleasant. Additionally, the cleanliness of the building is considered above average, contributing positively to the guests' overall experiences.
However, there are a few instances where cleanliness fell short. Several reviews mention issues such as rooms not being cleaned daily, carpets in need of updating and some areas, like underneath furniture, not being adequately cleaned. These outliers indicate that while cleanliness is generally well-regarded, consistency in the cleaning service might need attention.
The helpful and kind cleaning and breakfast staff add to the positive experience, ensuring guests feel comfortable during their stay. Overall, Fairfield by Marriott Niagara Falls impresses with its focus on cleanliness, making it a reliable choice for visitors.
Staff
The staff at Fairfield by Marriott Niagara Falls, Canada, generally receive high praise from guests for their friendliness and helpfulness. Many reviews highlight the exceptionally friendly, welcoming and attentive nature of the team. Guests have described the staff as amazing, extremely helpful, sweet and polite. Both the front desk and housekeeping teams receive commendations for their courteous service and willingness to assist with various requests. The check-in process is often praised for being fast and smooth, adding to the overall positive experience. Specific staff members, including front desk agents and managers like Katherine and Brian, are noted for their exceptional service and professionalism.
Nevertheless, there are occasional mentions of less favorable interactions, such as instances of unhelpfulness or rudeness from a few staff members. However, these seem to be exceptions rather than the norm. Guests appreciate the staff’s effort in accommodating special requests and providing excellent customer service. The positive, helpful demeanor of the hotel team significantly contributes to a pleasant and welcoming stay. Overall, the staff's friendly and professional attitude stands out as a highlight for many visitors to the hotel.
Wi-Fi
The Wi-Fi at Fairfield by Marriott Niagara Falls, Canada, generally receives positive remarks from guests with many highlighting its robust coverage and reliability. The majority of reviews praise the Wi-Fi for being good with standout comments on its strong signal and the added bonus of free access. Guests appreciate the availability of complimentary Wi-Fi and the ease of accessing streaming services.
However, a few reviews do note some shortcomings. The Wi-Fi was occasionally described as weak, slow or inconsistent. There are mentions of the internet being laggy at times and a couple of guests had issues with being charged extra for Wi-Fi. Despite these few criticisms, the overall consensus remains favorable with functional and satisfactory internet service widely reported.
Gym
Guests of the Fairfield by Marriott Niagara Falls, Canada generally have positive feedback about the hotel's gym facilities. Many found the gym to be good, well-equipped and well-maintained, ensuring a clean and tidy workout space. The gym is accessible to guests and provides a satisfactory experience with its great facilities. Although some mentioned that the gym is small and average, there are plans for improvements in the future. Overall, the gym area meets guests' needs, making it a favorable feature of the hotel. Signs for the gym could be better, but the current setup is appreciated by many.
Pool
The pool at the Fairfield by Marriott Niagara Falls, Canada, has received mixed reviews from guests with several positive and a few negative comments. On the upside, many guests appreciated that the pool area was clean, accessible and well-maintained. Families particularly noted that children enjoyed the pool and it was functional for use despite its small size.
However, some guests pointed out that the pool facilities could use improvement. Complaints included the water being cold, cloudy or even dirty at times with mention of hair and lack of proper maintenance. The small size of the pool and the lack of adequate seating made the pool area crowded and noisy, especially during peak times. Timing was also an issue, as the pool often closed early, leaving guests with limited access.
Overall, while the pool area is satisfactory and offers a chance for a quick swim, it has room for improvement to better meet guest expectations.
Parking
The parking situation at Fairfield by Marriott Niagara Falls, Canada receives mixed feedback from guests. On the positive side, there is on-site parking available with some guests noting that car parking on hotel property is complimentary under specific conditions, such as early bookings. Private parking is also available at a discounted rate for some guests and the parking area is described as secure with easy in-and-out access using a card.
However, many guests express concerns about the cost, frequently mentioning a fee of $30 CAD per day, which they find expensive. Some reviews suggest parking fees should be incorporated into the room cost or be made cheaper, especially when compared to similar hotel offerings. Additionally, a few guests feel the parking facility could be improved, noting it was crowded at times and not always easy to navigate. Despite these drawbacks, parking is conveniently close to the hotel and other nearby amenities.
To sum up, while the Fairfield by Marriott Niagara Falls offers accessible and secure parking, the associated costs are a significant downside for many guests.
Family
Fairfield by Marriott Niagara Falls, Canada, is highly regarded as a fantastic choice for families traveling with kids. Numerous reviews highlight the hotel's family-friendly environment, emphasizing that it offers great comfort and convenience for the entire family. Guests have frequently noted that their families enjoyed their stays with many praising the hotel as perfect and great for family vacations.
The hotel's amenities are well-suited for families, including rooms equipped with refrigerators and microwaves, which are particularly helpful for those traveling with young children. The location is another strong point with guests stating that it's ideal for family activities, making it a convenient base for exploring Niagara Falls.
Families have appreciated the attentive and friendly staff, who contribute to a comfortable stay. Breakfast options like quiche and cheese omelets were mentioned as perfect for families, although some noted issues such as limited fridge space for storing food for kids and occasional stressors like a midnight false alarm.
Overall, the general sentiment from the reviews is positive with many families enjoying their stay and finding the hotel to be a great fit for their needs.
3 Star
Fairfield by Marriott Niagara Falls, Canada, is a newly renovated hotel that offers a classic three-star experience. Visitors can expect standard three-star amenities and services that provide great value for the required cost. The clean bathrooms and beds meet the expectations of a typical three-star accommodation, making it a suitable choice for budget-conscious travelers.
The hotel provides various bedroom and bed options that are standard for its star rating. Guests have remarked on the three-star quality customer service and the breakfast options align with what one would expect from a hotel of this category. The decor and the overall environment reflect a three-star level and while no fancy luxuries are offered, the stay is manageable within the confines of this rating system.
Some guests mentioned noise issues, especially in rooms located near the elevator and noted that despite recent renovations, there are still some signs of wear and tear. However, for those looking for a reliable, no-frills three-star hotel experience in Niagara Falls, the Fairfield by Marriott provides a satisfactory stay.
Business
Fairfield by Marriott Niagara Falls, Canada, offers an impressive array of facilities and services catering to business travelers. The manager of the Front Office is noted for their kindness and ability to provide clear explanations. During peak hours, the staff maintains a calm demeanor, effectively handling the rush. The availability of a coffee machine in the lounge for business teams has been particularly appreciated, serving as a valuable asset for those working on the go.
The process of booking and checking in is streamlined with the manager facilitating easy and efficient reservations even with reduced lead times. Privacy at reception is well-maintained, ensuring a discreet check-in experience. While there's feedback suggesting room for improvement in staff training on finer hospitality details, the overall customer service is described as excellent. The hotel provides business-level service and the reception team is consistently helpful and welcoming, contributing to a professional and comfortable stay for business travelers.
Indoor Pool
The indoor pool at Fairfield by Marriott Niagara Falls, Canada, generally receives positive feedback from guests. The cleanliness of the indoor pool is a frequently mentioned highlight with many appreciating how well maintained and tidy it is. Guests enjoyed the convenience and functionality of having an indoor pool as part of the amenities, which adds to the overall pleasurable experience of staying at the hotel. The indoor pool area is described as comfortable and satisfactory, making it a good facility for swimming and relaxation. However, some guests noted that the pool is small, but its heated feature and spacious feel still add to its allure. Overall, the indoor pool contributes positively to the guest experience at the hotel.
Yes, Fairfield by Marriott Niagara Falls, Canada has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Fairfield by Marriott Niagara Falls, Canada.
No, Fairfield by Marriott Niagara Falls, Canada doesn't allow dogs.
Yes, parking facilities are available at Fairfield by Marriott Niagara Falls, Canada.
Yes, Fairfield by Marriott Niagara Falls, Canada has a gym.