Info
Summary of reviewsIndochina Airport Hotel Ha Noi is praised primarily for its strategic location near Noi Bai Airport, making it an excellent choice for travelers with early flights or late arrivals. Located just a 5 to 10-minute taxi ride from the airport, the convenience it offers is a major highlight. Local amenities such as a rice restaurant, coffee shops and small eateries add to the accessibility and ease for guests. Although it's far from Hanoi’s Old Quarter, for those prioritizing proximity to the airport, it remains a highly recommended option.
The breakfast experience at the hotel is varied with some guests appreciating the simple yet satisfactory quality of breakfast offerings like scrambled eggs, toast and noodles with tasty broth. Positive feedback includes the helpful service during breakfast. However, many guests were disappointed with the limited options, poor taste and in some cases, inconsistent service and extra charges.
The rooms at Indochina Airport Hotel Ha Noi receive mixed feedback. Positives include cleanliness, spaciousness and comfort with many guests mentioning clean beds and bathrooms. However, the rooms are often described as dated and worn-out with issues such as broken lamps, chipped walls, unpleasant odors and poor ventilation. Noise from plumbing and the need for renovations are other common complaints.
Cleanliness is another aspect where reviews are mixed. While many guests appreciate clean bedding and bathrooms, others note issues like dust, damp bedding, mold and general dirtiness. Some even reported specific cleanliness issues like chewing gum stuck to the floor and unclean elevators.
The staff at the Indochina Airport Hotel Ha Noi receive widespread praise for their friendliness and helpfulness. Guests frequently highlight the efficiency and amiability of the reception staff, which operates 24 hours. Despite occasional language barriers, the staff's enthusiasm, kindness and dedication to service significantly enhance the guest experience.
The beds are generally perceived as large and clean with many guests finding them comfortable despite some reports of firmness. Clean bed linen is another positive highlight, although the hardness of mattresses was a recurring point of contention.
In conclusion, Indochina Airport Hotel Ha Noi offers a convenient and affordable option for travelers prioritizing proximity to Noi Bai Airport. While there are areas needing improvement, such as breakfast variety, room condition and overall cleanliness, the friendly staff and basic conveniences make it a suitable choice for short stays.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
