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Hotels with Rooftop Pool and Spa in North America
95 HOTELS IN NORTH AMERICAMost popular user searches in North America: hotels near ski resorts.
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$
+4
Info
Summary of reviews
1 Hotel South Beach is a luxurious and beautiful hotel that offers exceptional customer service. Guests have described it as the best hotel they've ever stayed in with a stunning and stylish atmosphere that makes them feel like royalty. While there were some isolated incidents where guests felt the hotel's bar didn't live up to 5-star expectations, overall, the hotel is wonderful. The only negative reviews were about whether the hotel was really a 5-star establishment considering the price. If you're looking for a luxurious stay in South Beach, 1 Hotel South Beach is the perfect choice.
Categories
Rooftop Pool
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Spa
From $51
$
+8
Info
Summary of reviews
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Categories
Rooftop Pool
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Spa
$
+2
Info
Summary of reviews
The Hotel Californian is a top-of-the-line boutique hotel with beautifully decorated interiors and spotless cleanliness. It is located in a lovely and convenient area and the service is outstanding thanks to the helpful and hospitable staff. Guests who enjoy a Mexican flair in their accommodations will find the Hotel Californian delightful. While the price tag may be high, most guests find that the hotel's luxurious amenities and excellent standards justify the cost. The beds, however, are not for everyone with some guests finding them too soft. Despite this, most would still recommend the Hotel Californian as a beautiful and luxurious getaway in Santa Barbara.
Categories
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Spa
Dog Friendly
$
+6
Info
Summary of reviews
Hotel Beaux Arts, Autograph Collection is an easy choice for travelers looking for a great location in Miami. The hotel's central location makes it a hit with guests who want to explore the city's hotspots without traveling too far. The hotel is located to everything Miami has to offer and guests love the stunning views it provides. Moreover, the manager's friendly and attentive service is appreciated by visitors. Regardless of the purpose of your visit, Hotel Beaux Arts, Autograph Collection's convenient location is sure to make a positive impression.
Categories
Spa
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
+8
Info
Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
Categories
Rooftop Pool
Spa
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
$
+5
Info
Summary of reviews
The Hotel Sofitel Los Angeles at Beverly Hills is a luxurious and modern hotel that offers a French-style ambiance and decor. The rooms are beautiful and the location is perfect with excellent service and friendly staff who are always ready to assist. Although some guests found the hotel expensive, others felt that the ultimate luxury experience was worth the price. While a few reviewers commented on outdated decor and furniture, the majority of guests were impressed with the hotel's overall beauty and luxury. Overall, the Hotel Sofitel Los Angeles at Beverly Hills is a maravilhoso hotel that offers a luxurious stay for those seeking French perfection in their hotel experience.
Categories
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Spa
Sustainability Journey
From $214
$
+2
Info
Summary of reviews
ARIA Resort & Casino is a top-notch choice for a luxurious stay in Las Vegas. Guests rave about the prime location, impeccable cleanliness and high-quality restaurants and rooms. While some minor issues have been reported, they are overshadowed by the overall exceptional experience. The hotel's modern and stylish design offers spacious rooms with breathtaking views of the Strip and an outstanding casino. Families have enjoyed their stay and praise the friendly and helpful staff. The beds are incredibly comfortable and the customer service is exceptional. Despite being a busy hotel, ARIA is on par with other 5-star hotels on the Strip. Guests can't wait to return and highly recommend ARIA for an unforgettable stay in Las Vegas.
Categories
Spa
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Gym
$
+3
Info
Summary of reviews
Positive reviews heap lots of praise on The Charleston Place, an exceptional 5-star hotel that's worth every penny you pay for it. Set in the heart of Charleston, the hotel offers a classic southern charm experience with top-notch amenities and super-friendly staff who will go out of their way to make your stay unforgettable. The decor in the hotel is fresh and beautifully done and the food is amazing. Guests highly recommend this hotel and many would love to come back for another memorable stay.
Categories
Spa
Pool
Indoor Pool
Rooftop Pool
Luxury
$
+6
Info
Summary of reviews
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Categories
Spa
Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Lazy River
Outdoor Pool
Golf
$
+2
Info
Summary of reviews
Banyan Tree Puebla is a luxurious and exceptional hotel located in a great spot for exploring the city. Guests can enjoy the rooftop pool with fantastic views and delicious food and drinks. The staff is professional, helpful and friendly, making guests feel at home. Rooms are spacious and decorated with authentic Mexican style with modern touches, providing a peaceful and comfortable stay. While the breakfast and dinner options are hit or miss, they are generally good with some standout options. The cleanliness of the hotel is commendable with efficient cleaning services and the amenities are immaculately kept. Overall, Banyan Tree Puebla is a perfect place to stay for a luxurious and relaxing experience in the charming city of Puebla.
Categories
Rooftop Pool
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Spa
From $241
$
+2
Info
Summary of reviews
Mokara Hotel & Spa offers the ultimate luxurious experience with beautiful and elegant accommodations and top-notch amenities. Located on the Riverwalk, this boutique hotel provides an unmatched level of luxury with every detail carefully crafted to ensure guests enjoy the best. Turn down service that fills your ice buckets, down comforters that feel like floating on air and exemplary customer service all set this hotel apart from the big chain hotels. Mokara is perfect for those seeking an escape in a stunning setting.
Categories
Spa
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Luxury
$
+4
Info
Summary of reviews
Hyatt Ziva Cancun All-Inclusive is a five-star hotel that offers exceptional facilities and services. Guests rave about the prime location, which is close to a ferry that takes guests to Isla Mujeres and allows them to experience Cancun while being in one of the less crowded areas. The hotel has two beaches, one of which is private and offers calmer and cleaner waters than other beaches in Cancun. The breakfast receives high praise from guests with many noting the large selection of food and varied options. The dinner options at Hyatt Ziva Cancun All-Inclusive received high marks from a majority of guests with some praising the delicious food at the Italian restaurant and others raving about the varied options at the different restaurants on the property. The hotel offers beautiful and comfortable rooms with great amenities and the cleanliness of the hotel is consistently praised by guests. The staff is described as amazing, kind and excellent with many guests commenting that they made them feel comfortable and welcome. The pool area is excellent with multiple pools, including a huge main pool and an infinity pool on the rooftop, offering beautiful scenery from every angle of the property. The beach experience is also beautiful with calm, clear water and stunning shades of blue. Hyatt Ziva Cancun All-Inclusive is a great property for families looking to have an excellent experience together with a dedicated kids room and a great Kids Club. Overall, it is a wonderful choice for those visiting Cancun and many guests highly recommend it.
Categories
Spa
Pool
Infinity Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Luxury
From $663
$
+4
Info
Categories
Spa
Pool
Rooftop Pool
Outdoor Pool
Luxury
$
+2
Info
Hyatt Regency Waikiki Beach Resort & Spa offers an ideal Hawaiian experience, located near Waikiki Beach and centrally situated in a dynamic city center. Guests can enjoy personalized services, modern amenities, cultural activities, a swimming pool with ocean views, locally sourced dining and on-site boutiques. The resort features 1,230 rooms with private lanais, accessibility features for all guests and a variety of amenities, including an outdoor pool, hot tub, fitness center, the Nā Ho’ōla Spa, Pualeilani Atrium Shops, as well as over 19,500 square feet of event space. The resort is pet-friendly, accommodating both dogs and cats.
Summary of reviews
Overall, guests have had a very positive experience staying at the Hyatt Regency Waikiki Beach Resort & Spa. They praise the excellent service provided by the staff and the high quality of housekeeping. The property and facilities are also well-loved, creating a satisfying stay for guests. Though there were minor issues reported with booking and room amenities, the hotel still provides a great experience for those looking to stay in Hawaii. The hotel may be slightly older, but it is still able to provide an enjoyable and comfortable stay.
Categories
Spa
Pool
Rooftop Pool
Outdoor Pool
Luxury
$
+7
Info
Summary of reviews
The JW Marriott Los Angeles L.A. LIVE is a highly recommended hotel for those looking for a centrally-located base for their LA adventures. Guests rave about the fantastic location of the hotel, which is within walking distance of several popular attractions including the Crypto Arena, Staples Center and numerous restaurants. The breakfast experience is also highly praised with the blueberry pancakes being a standout. The hotel offers well-appointed and spacious rooms with modern decor and amenities and guests appreciate the impeccable cleanliness standards. The staff is exceptional with numerous reviews mentioning their helpfulness, friendliness and professionalism. The pool experience is fantastic with guests enjoying the variety of options and abundance of comfortable seating. While parking fees are steep, guests may find it worth it for the convenience of valet parking. Overall, guests enjoy a luxurious and comfortable stay at the JW Marriott Los Angeles L.A. LIVE.
Categories
Spa
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Sustainability Journey
$
+6
Info
Located in the center of the Golden Triangle in Beverly Hills, this hotel features recently renovated rooms and suites, a variety of restaurants and bars, a spa with fitness center and a rooftop pool with panoramic views of the hills and city.
Summary of reviews
The Maybourne Beverly Hills, Maybourne is a five-star hotel that boasts exceptional staff and a prime location. Guests cannot stop raving about the impeccable service provided by the friendly and accommodating team. The concierge, in particular, receives top marks for their outstanding assistance. Visitors also appreciate the balance struck between mask-wearing protocols and a comfortable stay. The hotel's luxurious amenities make guests feel like royalty and staying here is likened to feeling at home. Overall, this hotel is an absolute must for anyone seeking a luxurious and unforgettable experience in Beverly Hills.
Categories
Spa
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Luxury
$
+7
Info
Summary of reviews
The W Dallas is a great hotel for travelers looking for an unforgettable experience in the heart of Victory Park. The hotel's excellent location, steps away from American Airlines Center, House of Blues, restaurants and bars, makes it easy for guests to explore the city without having to travel long distances. The staff are amazing and helpful, making your stay at W Dallas even more comfortable. The rooms have their pros and cons, but many guests found them nice and clean. The hotel is also very clean with multiple guests raving about the cleanliness of the facilities. The staff consistently go above and beyond to ensure guests have an enjoyable stay. The pool area provides a spectacular view of the city and is a relaxing oasis for hotel guests. The parking situation is a mixed bag, but most guests were able to find a satisfactory solution. The beds have received mixed reviews, but most guests found them to be comfortable and provided a good night's sleep. Overall, the W Dallas is a great place to stay in Dallas.
Categories
Spa
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Honeymoon
From $288
$
+2
Info
Summary of reviews
The Joule Dallas is an exceptional hotel that offers above and beyond a typical 4-star experience to guests. It offers great facilities and services and the property area is also praised by many. Even though some guests have noted that the surrounding area can be a bit concerning, the hotel consistently receives high ratings from happy guests with an impressive average rating of 8-9 out of 10. The Joule Dallas is an outstanding and unique hotel that's not just another cookie-cutter chain, providing the best of Dallas to its guests.
Categories
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Spa
Dog Friendly
Dogs Stay Free
From $115
$
+1
Info
Summary of reviews
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Categories
Rooftop Pool
Spa
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Outdoor Pool
$
+9
Info
Summary of reviews
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
Categories
Rooftop Pool
Spa
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Categories
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