5-Star Hotels in North Sumatra

20 HOTELS IN NORTH SUMATRARanking can be influenced by the commissions we receive.

JW Marriott Hotel Medan

Hotel in Medan

8.9

Excellent

From $97

5 Star

This hotel offers luxurious accommodations with breathtaking views, contemporary furniture, and state-of-the-art connectivity. It features multiple dining options, including a steak house and a Chinese restaurant, as well as a spa, an outdoor infinity pool, and concierge services.

Summary of reviews related to the '5 Star' category

Nestled in the bustling city of Medan, the JW Marriott Hotel Medan has garnered praise for offering a blend of luxury and comfort that positions it as a standout choice among local accommodations. The hotel consistently impresses with its opulent foyer entrance and well-regarded dining establishments, capturing the essence of a five-star atmosphere. Guests commend the hotel for its spacious, impeccably clean, and modern rooms, which contribute significantly to an enjoyable stay. The service is frequently highlighted as meeting the high expectations associated with a five-star rating, provided by friendly and helpful staff. The location is another noted advantage, adding to the convenience for travelers.

While the hotel is hailed as the only real five-star hotel in Medan, some reviews draw attention to areas that could benefit from updates, pointing out that certain aspects, such as decor and lobby presentation, feel slightly outdated for its prestigious rating. Occasional lapses in housekeeping and check-in processes were remarked upon, though they do not overshadow the overall positive experiences relayed by many guests.

The JW Marriott Hotel Medan is celebrated for delivering a five-star experience at a competitive price point, making it a highly recommended option for visitors seeking a luxurious stay in the city. Despite minor criticisms, it remains a welcome addition to Medan's hotel scene, promising a cozy yet elegant experience.

Grand Mercure Medan Angkasa

Hotel in Medan

8.2

Very Good

From $47

5 Star

This hotel provides exquisite facilities reflecting North Sumatran culture with an authentic design, ideal for business and leisure. It features comfortable rooms and excellent service.

Summary of reviews related to the '5 Star' category

The Grand Mercure Medan Angkasa has prompted mixed feelings among its guests, with opinions indicating a gap between its five-star status and its actual offerings. While the property is branded as a luxury hotel, several reviews highlight that its current state does not fully align with the expected standards of a five-star establishment. Guests have noted that the fittings and furniture appear dated, calling for refurbishment to meet upscale expectations. Moreover, the overall cleanliness has been a point of contention, suggesting room for improvement in maintaining a pristine environment. On the bright side, the staff has received favorable comments for their friendliness, contributing positively to the guest experience. However, certain services, such as the evening buffet, were cited as overly loud experiences, further impacting the hotel's ambiance. Overall, while the Grand Mercure Medan Angkasa offers some commendable service, it appears to be in need of updates and refinements to truly reflect its five-star label.

Cambridge Hotel Medan

Hotel in Medan

8.6

Very Good

From $66

5 Star

This hotel is known for its strategic location and comprehensive amenities. It offers comfortable rooms and a range of facilities suitable for discerning travelers.